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How much do medical office associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for medical office associate in the United States is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are Medical Office Associates?

Medical Office Associates are administrative professionals who support the daily operations of healthcare facilities, such as clinics, hospitals, and private practices. Their duties often include scheduling appointments, managing patient records, handling billing and insurance paperwork, and providing customer service to patients. They play a crucial role in ensuring the office runs smoothly and efficiently, allowing medical staff to focus on patient care. Strong organizational, communication, and computer skills are essential for this role.

How much does Moa make in BC?

A Medical Office Associate in British Columbia typically earns between CAD 18 and CAD 25 per hour, depending on experience, location, and employer. Salaries can vary based on certifications, skills, and the complexity of the medical office environment.

What is a medical office associate?

A medical office associate is a healthcare administrative professional responsible for managing patient records, scheduling appointments, and assisting with billing and insurance tasks. They often work in medical offices or clinics and need strong organizational and communication skills, sometimes using electronic health record (EHR) systems.

What can I do with an associate's degree in the medical field?

A medical office associate with an associate's degree can perform administrative tasks such as scheduling, billing, and patient communication, as well as clinical support like taking vital signs and assisting with exams. This degree can also serve as a foundation for further certifications or training in medical coding, billing, or specialized healthcare roles.

What is the highest paid MA?

The highest paid Medical Office Associates typically earn salaries in the upper range of the profession, often exceeding $45,000 to $50,000 annually, especially with advanced certifications or specialized skills. Factors such as experience, location, and additional qualifications can influence salary levels, with some earning higher wages in metropolitan areas or healthcare settings requiring more expertise.

What are the key skills and qualifications needed to thrive as a Medical Office Associate, and why are they important?

To thrive as a Medical Office Associate, you need strong organizational abilities, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and billing/coding procedures is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask in a fast-paced environment help you stand out in this role. These skills and qualities are crucial for ensuring efficient office operations, accurate patient records, and a positive experience for both patients and healthcare staff.

What are some common challenges Medical Office Associates face in managing patient flow and appointments?

Medical Office Associates often encounter challenges such as handling high patient volumes, managing last-minute scheduling changes, and ensuring timely communication between patients and healthcare providers. They need to prioritize tasks efficiently, remain calm under pressure, and utilize electronic health record systems accurately to avoid scheduling conflicts. Strong organizational skills and teamwork are essential, as Medical Office Associates regularly collaborate with nurses, physicians, and administrative staff to maintain a smooth workflow and positive patient experience.

What is the difference between Medical Office Associate vs Medical Receptionist?

AspectMedical Office AssociateMedical Receptionist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification less common
Work EnvironmentClinics, outpatient facilities, medical officesFront desk of medical offices, hospitals, clinics
Job ResponsibilitiesPatient check-in, scheduling, data entry, insurance verificationGreeting patients, answering calls, scheduling appointments

Medical Office Associates and Medical Receptionists both work in healthcare settings, handling patient interactions and administrative tasks. However, Medical Office Associates often have broader responsibilities, including data management and insurance processing, while Medical Receptionists primarily focus on front-desk duties like greeting patients and scheduling. Both roles require excellent communication skills and familiarity with medical office procedures, making them essential for smooth clinic operations.

More about Medical Office Associate jobs
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Medical Office Associate jobs near you
Infographic showing various Medical Office Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,370 per year, or $19.4 per hour.

Medical Office Associate

Advocate Radiation Oncology

Naples, FL • On-site

$33K - $41K/yr

Full-time

Posted 5 days ago

New

Job description

Description:

The Medical Office Associate (MOA) plays a vital role in ensuring the accuracy, completeness, and timely availability of patient information across Advocate Radiation Oncology's office locations. Sitting within a designated ARO office, this position provides centralized support across multiple sites and patient populations, serving as a critical link between clinical teams, administrative staff, and community entities. The MOA is responsible for reviewing, retrieving, and confirming critical data within the electronic medical record (EMR) system, managing incoming requests from medical professionals, and maintaining the highest standards of accuracy and confidentiality in all aspects of patient records management.

The following reflects the primary responsibilities of this role. Other duties may be assigned as needed.


•Oversee the review, retrieval, and verification of critical patient data within the EMR system to guarantee the accuracy and completeness of all records. Coordinate the acquisition of external medical records and diagnostic imaging from outside facilities.

•Monitor and manage incoming emails and requests from physicians, clinical staff, and other medical professionals, responding or routing in a timely and organized manner.

•Prepare patient files and records in advance of appointments, procedures, or other clinical activities.

•Support front desk and administrative functions across multiple ARO offices from a centralized location.

•Coordinate and communicate with multiple internal and external entities, including external community partners, to facilitate continuity of patient care.

•Maintain strict confidentiality of all patient information in compliance with HIPAA and organizational policies.

•Demonstrate strong organizational skills, including prioritizing workload, managing competing deadlines, and proactively preparing work in advance.

•Perform data entry and documentation tasks with a high degree of accuracy and attention to detail.

•Support other administrative and operational functions as directed by the Practice Manager or Office Lead.


Requirements:

Minimum experience & Education:

•High School Diploma or equivalent required; Associate's degree or higher preferred.

•Minimum of 3 years of professional experience in a medical office environment, with a strong foundation in front desk operations and administrative support. Familiarity with medical imaging is preferred.

•Minimum of 2+ years of experience entering and managing medical data within an EMR system.

•Minimum of 2+ years of experience handling confidential information; healthcare setting preferred.

•Minimum of 2+ years in a professional administrative support role within a healthcare or medical office environment.

•Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required.


Knowledge, Skills & Abilities:

•Expert-level proficiency in reviewing and managing patient data within an EMR platform.

•Demonstrated ability to multi-task and manage multiple concurrent responsibilities across different offices and patient populations.

•Strong attention to detail with a commitment to data accuracy and completeness.

•Excellent organizational and time management skills, with the ability to prioritize and work proactively.

•Effective written and verbal communication skills; able to interact professionally with physicians, clinical staff, and external partners.

•Ability to work independently in a centralized role while supporting distributed teams and locations.

•Understanding of HIPAA requirements and patient confidentiality obligations.

•Adaptable and solutions-oriented; comfortable managing shifting priorities in a fast-paced healthcare environment.