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Medical Office Associate Jobs (NOW HIRING)

Paul Miller Auto Group

Office Associate

Wayne, NJ · On-site

$20 - $23/hr

As an Office Associate, you will play a crucial role in ensuring the smooth and efficient operation ... Medical, Dental & Vision Insurance * Life Insurance * Health & Wellness Reimbursement Program ...

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How much do medical office associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for medical office associate in the United States is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Office Associate, and why are they important?

To thrive as a Medical Office Associate, you need strong organizational abilities, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and billing/coding procedures is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask in a fast-paced environment help you stand out in this role. These skills and qualities are crucial for ensuring efficient office operations, accurate patient records, and a positive experience for both patients and healthcare staff.

What are some common challenges Medical Office Associates face in managing patient flow and appointments?

Medical Office Associates often encounter challenges such as handling high patient volumes, managing last-minute scheduling changes, and ensuring timely communication between patients and healthcare providers. They need to prioritize tasks efficiently, remain calm under pressure, and utilize electronic health record systems accurately to avoid scheduling conflicts. Strong organizational skills and teamwork are essential, as Medical Office Associates regularly collaborate with nurses, physicians, and administrative staff to maintain a smooth workflow and positive patient experience.

What are Medical Office Associates?

Medical Office Associates are administrative professionals who support the daily operations of healthcare facilities, such as clinics, hospitals, and private practices. Their duties often include scheduling appointments, managing patient records, handling billing and insurance paperwork, and providing customer service to patients. They play a crucial role in ensuring the office runs smoothly and efficiently, allowing medical staff to focus on patient care. Strong organizational, communication, and computer skills are essential for this role.

What is the difference between Medical Office Associate vs Medical Receptionist?

AspectMedical Office AssociateMedical Receptionist
CredentialsHigh school diploma; certification often preferredHigh school diploma; certification less common
Work EnvironmentClinics, outpatient facilities, medical officesFront desk of medical offices, hospitals, clinics
Job ResponsibilitiesPatient check-in, scheduling, data entry, insurance verificationGreeting patients, answering calls, scheduling appointments

Medical Office Associates and Medical Receptionists both work in healthcare settings, handling patient interactions and administrative tasks. However, Medical Office Associates often have broader responsibilities, including data management and insurance processing, while Medical Receptionists primarily focus on front-desk duties like greeting patients and scheduling. Both roles require excellent communication skills and familiarity with medical office procedures, making them essential for smooth clinic operations.

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Medical Office Associate jobs near you
Medical Office Associate-CMG Vascular Surgery- FT/Days

Medical Office Associate-CMG Vascular Surgery- FT/Days

Centra Health

Lynchburg, VA • On-site

$17.19 - $24.07/hr

Other

Posted 24 days ago

Centra Health rating

6.6

Company rating: 6.6 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

556th of 864 rated healthcare providers

Job description

The Medical Office Associate (MOA) position serves as the primary contact for patients both in person and by telephone. This entry-level position is responsible for providing administrative support to patients, medical practice office staff, and care providers. Duties may include: registering patients, scheduling appointments, entering charges, collecting payments, verifying insurance, answering phones and directing calls, and contacting patients regarding appointments.

P&BH:  Reports to SENIOR DIRECTOR PSYCHIATRY & NURSING OPERATIONS

Required Education: High School Diploma / GED
Preferred Education: Coursework in medical terminology, business/administrative support, or a related field
Required Experience: Knowledge of customer service principles and techniques, including demonstrated ability to interact with all patients and patient family members in a friendly, courteous and professional manner. Knowledge of general office support practices and related office equipment. Skill in computer use. Experience answering multi-line telephone system, and communicating with all callers in a friendly, courteous and professional manner. Experience performing detailed tasks while maintaining accuracy and efficiency. Excellent oral and written communication skills, including accurate grammar, spelling, and punctuation. Ability to maintain confidentiality at all times. Ability to interact with diverse groups. Ability to operate in a high-volume, fast-paced environment
Preferred Experience: Knowledge of medical office practices and procedures. Knowledge of electronic health records and practice management systems. Experience in using MS Office products. Experience providing general clerical support in an office environment. Experience in medical

Preferred licenses and certifications: Hold a current, active American Heart Association Basic Life Support (AHA BLS) course completion card.

Salary Range: $17.19- $24.07 per hour

Answers and directs calls and forwards messages as appropriate
Assists and interacts with patients while providing excellent patient/customer service to ensure patient satisfaction
Assists patients with registration process, including forms completion
Enters patient charges into the practice management system
Schedules patients for internal and outside referral appointments as appropriate
Verifies patient insurance eligibility
Performs reconciliation, closing, and end of day procedures
Other duties as assigned

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