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Manager Practice Operations Jobs (NOW HIRING)

Amae Health

Practice Operations Manager

Boston, MA · On-site

We are hiring a Practice Operations Manager to serve as the operational leader for our clinic opening soon in Boston, MA. As a dyad partner to our Clinic Director, the Practice Operations Manager ...

Amae Health

Practice Operations Manager

Orange, CA · On-site

We are hiring a Practice Operations Manager to serve as the operational leader for our two new clinics opening soon in Orange and Long Beach, CA. As a dyad partner to our Clinic Director, the ...

Amae Health

Practice Operations Manager

Irvine, CA · On-site

Practice Operations Manager Orange, CA & Irvine, CA The Problem Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I.

Amae Health

Practice Operations Manager

Los Altos, CA · On-site

We are hiring a Practice Operations Manager to serve as the operational leader for our Los Altos, CA clinic. As a dyad partner to our Clinic Director, the Practice Operations Manager will lead ...

Concentra

Practice Operations Manager

Philadelphia, PA · On-site

The COD leads and manages all center support staff and oversees the daily operations of the medical ... Working knowledge of principles and practices of personnel recruitment, selection, coaching and ...

Concentra

Practice Operations Manager

Philadelphia, PA · On-site

Practice Operations Manager Location US-PA-Philadelphia Job ID 351203 Pos. Category Medical Center - Leadership Pos. Type Full Time Recruiter : Full Name: First Last Christopher Delatorre Overview ...

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How much do manager practice operations jobs pay per year?

As of Sep 1, 2026, the average yearly pay for manager practice operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a manager practice operations?

A Manager Practice Operations is a professional responsible for overseeing the daily administrative and operational functions of a medical practice or healthcare facility. They ensure that the practice runs smoothly by managing staff, budgets, patient flow, compliance, and process improvements. Their role often includes coordinating with physicians, addressing patient concerns, implementing policies, and optimizing operational efficiency to support quality patient care.

What are the key skills and qualifications needed to thrive as a manager practice operations?

To thrive as a Manager Practice Operations, you need expertise in healthcare administration, process improvement, and staff management, typically supported by a bachelor’s degree in healthcare or business administration. Familiarity with practice management software, electronic health records (EHRs), and regulatory compliance tools is essential. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you motivate teams and resolve operational challenges. These skills ensure efficient practice workflows, regulatory compliance, and a high standard of patient care.

What are some common challenges faced by a manager practice operations, and how can they be addressed?

A Manager of Practice Operations often encounters challenges such as balancing staff scheduling, ensuring efficient patient flow, and maintaining compliance with healthcare regulations. Addressing these issues typically involves strong communication with clinical and administrative teams, implementing effective process improvements, and staying updated on regulatory changes. Building a collaborative environment and leveraging technology for scheduling and reporting can also help streamline operations and enhance patient care quality.

What is the difference between Manager Practice Operations vs Practice Manager?

AspectManager Practice OperationsPractice Manager
Primary FocusOverseeing operational efficiency, process improvement, and administrative functions within a practiceManaging daily practice activities, staff, and patient flow
Required CredentialsTypically requires healthcare administration or related certificationsOften requires healthcare management experience, sometimes certifications
Work EnvironmentHealthcare facilities, clinics, or medical practicesMedical offices, clinics, or outpatient facilities
Employer & Industry UsageHospitals, healthcare organizations, private practicesMedical practices, outpatient clinics, healthcare providers

The Manager Practice Operations primarily focuses on improving practice efficiency and administrative functions, often requiring healthcare management credentials. In contrast, the Practice Manager handles daily practice activities and staff management. Both roles are essential in healthcare settings but differ in scope and responsibilities.

Is a manager practice operations a high paying job?

Manager Practice Operations roles typically offer competitive salaries that vary based on industry, location, and experience. These positions often require strong leadership, organizational skills, and knowledge of healthcare or business processes, with salaries generally above average for managerial roles.
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Manager Practice Operations jobs near you
Infographic showing various Manager Practice Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Practice Operations Manager

Boston, MA • On-site

Amae Health
See more jobs at Amae Healthexternal

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Job description

The Problem
Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for.
What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population. None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve.
We are developing all of it. The care, the science, the technology.
Who We Are
Amae Health is a Series B, venture-backed Public Benefit Corporation that delivers specialty outpatient care for people living with severe mental illness, including schizophrenia, schizoaffective disorder, bipolar I disorder, and treatment-resistant depression. We design and operate high-acuity, in-person clinics across the United States.
Our model integrates psychiatry, therapy, primary care, dietitians, and community health workers under one roof to deliver coordinated, longitudinal care for a population that has historically been fragmented across systems.
Leading health systems partner with Amae to bring this model to their communities, including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit Health. Our investors include health systems such as Cedars-Sinai and CommonSpirit Health, organizations that evaluated our model clinically and chose to back it.
Why We Are Different
Many clinicians who join Amae have worked in PHPs, IOPs, inpatient psychiatry, or community mental health. They understand the limitations of the traditional system. Amae was built to change that-for patients and for clinicians.
  • Integrated care, not a referral network. Psychiatrists, therapists, primary care providers, dietitians, and community health workers work side-by-side and share responsibility for the same patients.
  • Practice at the top of your license. Manageable caseloads, meaningful clinical depth, and purpose-built tools designed for this population.
  • Continuous learning. Through our partnership with Mass General Brigham, clinicians receive ongoing training, supervision, and mentorship in evidence-based SMI care.
  • Advancing the field. Our clinicians contribute to new outcomes frameworks and research shaping the future of severe mental illness care.
  • A model built for sustainability. Team-based care, thoughtful caseloads, and strong infrastructure make this work meaningful-and sustainable over time.

The Role:
We are hiring a Practice Operations Manager to serve as the operational leader for our clinic opening soon in Boston, MA. As a dyad partner to our Clinic Director, the Practice Operations Manager will lead service delivery and operational alignment across both locations, driving key KPIs and meeting or exceeding operational targets. Working onsite between both clinics and in close partnership with clinical leadership, this individual will provide leadership across people, systems, and processes - including training, coaching, mentoring, and developing teams - while modeling the behaviors needed to deliver best-in-class service and care to our members.
Truly cross-functional, you are comfortable working across clinic and centralized teams (HR, Talent, Finance, Growth, Central Operations, and Technology) to deliver exceptional care while growing a sustainable business. You navigate change effectively, embrace new technologies, and continuously improve operations across your clinics. A player/coach at heart, you're equally comfortable delegating and rolling up your sleeves to work directly with members. You are detail-oriented, highly organized, and excited about leading operational excellence in SMI care.
This is a full-time, in-person position at our clinic opening in Boston, MA.
What You Will Work On:
Clinic Operations & Environment
  • Provide direct oversight of day to day operations of the clinic, including oversight of the clinical team's operations in collaboration with the Clinical Director
  • Maintain a clean, organized, and welcoming clinic space, following all brand guidelines
  • Partner with vendors and business associates including but not limited to building management, medical supply providers, cleaning services, maintenance, and regulatory visits
  • Maintain systems and documents to ensure regulatory compliance with the Joint Commission and other regulatory bodies
  • Maintain and oversee all schedules and templates to ensure consistent member experience, thoughtful and productive clinician schedules, and billing and regulatory compliance

Team Management & Culture
  • Foster a proactive, adaptable, and engaged team environment
  • Hire, train, coach and develop employees, fostering a culture of nimble learning and continuous improvement as we expand, evolve, and implement new technologies
  • Manage daily care team schedules, PTO and timecard approval
  • Work collaboratively with medical and clinical leadership

Patient Experience & Communication
  • Facilitate a best in class member centered experience, according to "The Amae Way"
  • Communicate with members and their families about patient financial responsibilities when appropriate, and ensure timely payment and accurate record-keeping
  • Collaborate closely with Growth teams to welcome potential members into care

Cross-functional Collaboration & Performance
  • Communicate regularly and proactively with colleagues across the clinic and organization to overcome obstacles and contribute to a collaborative culture
  • Monitor and drive Key Performance Indicators (KPIs) within the practice operations, and maintain accurate and up-to-date data sources

What You'll Have:
  • 5+ years running operations in a high-growth or high-intensity environment: healthcare (SMI, complex ambulatory, high-acuity populations) or non-healthcare (startup, multi-unit retail/hospitality, veterinary, or similar)
  • Direct experience leading multidisciplinary or cross-functional, in-person teams: coaching, training, and developing people while optimizing operations and improving patient/customer experience
  • Track record of building or improving processes rather than just following them; formal methodology experience (Lean, Six Sigma, etc.) a plus, not a requirement
  • Comfortable with change in a fast-evolving environment, including AI-based tools and systems
  • A growth mindset is as important as industry background; the job itself will keep changing shape as we grow, so we need someone who picks things up quickly rather than someone who's already an expert at today's version of it.
  • Experience with SMI or equally complex patient populations preferred
  • Bachelor's Degree preferred

What We're Building
Most healthcare companies ask you to optimize an existing system. We're building one that has never existed.
  • A national care model designed for the highest-acuity patients in behavioral health.
  • Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
  • A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
  • New science and measurement frameworks to define what real outcomes look like in SMI.
  • A health-system partnership model proving coordinated SMI care can work at scale.

Compensation & Benefits
Amae Health is committed to fair and equitable compensation practices. Base salary range for this role is $95,000-$115,000 per year + performance-based bonus opportunity. Comprehensive medical, dental, and vision coverage. Parental leave and programs built around well-being. We'll share specifics during the interview process.
Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we'd like to talk.
What We Value
  • We center care in all we do. Empathy is not a brand value. It's how we make clinical decisions, build products, and treat each other.
  • We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.
  • We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity.
  • Your job isn't done until the job is done. We close gaps, we follow through, and we don't hide behind titles or org charts.
  • We win together and fail together. We own outcomes as a team. We learn fast. We don't do blame.
  • We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.

Apply