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Manager Practice Operations Jobs in Kentucky (NOW HIRING)

Responsible for the daily operations and supervision of the practice, including objective measures in a "balanced scorecard" approach. * Schedules physician and staff personnel and manages leave ...

Responsible for the daily operations and supervision of the practice, including objective measures in a "balanced scorecard" approach. * Schedules physician and staff personnel and manages leave ...

Matthews area Full Time/First Shift In conjunction with the Practice Manager, the Practice Supervisor I is responsible for day-to-day operations of a secondary BHMG site geographically separated on a ...

Responsible for full day-to-day practice operations at a secondary site. * Acts as a backup in the office to cover vacancies * Practice Performance Management * Payroll Management * Responsible for ...

Practice Coordinator

Lexington, KY · On-site

$23.75 - $27.25/hr

... operational excellence. Our corporate values - Genuine, Accountable, Dynamic, Respectful, and Fun ... Manages projects at the practice level to include information gathering, timelines, task delegation ...

Apply Early

Practice Coordinator

Lexington, KY · On-site +1

$23.75 - $27.25/hr

... operational excellence. Our corporate values - Genuine, Accountable, Dynamic, Respectful, and Fun ... Manages projects at the practice level to include information gathering, timelines, task delegation ...

Practice Coordinator

Lexington, KY

$23.75 - $27.25/hr

... operational excellence. Our corporate values - Genuine, Accountable, Dynamic, Respectful, and Fun ... Manages projects at the practice level to include information gathering, timelines, task delegation ...

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Manager Practice Operations information

What are some common challenges faced by a Manager of Practice Operations, and how can they be addressed?

A Manager of Practice Operations often encounters challenges such as balancing staff scheduling, ensuring efficient patient flow, and maintaining compliance with healthcare regulations. Addressing these issues typically involves strong communication with clinical and administrative teams, implementing effective process improvements, and staying updated on regulatory changes. Building a collaborative environment and leveraging technology for scheduling and reporting can also help streamline operations and enhance patient care quality.

What is the difference between Manager Practice Operations vs Practice Manager?

AspectManager Practice OperationsPractice Manager
Primary FocusOverseeing operational efficiency, process improvement, and administrative functions within a practiceManaging daily practice activities, staff, and patient flow
Required CredentialsTypically requires healthcare administration or related certificationsOften requires healthcare management experience, sometimes certifications
Work EnvironmentHealthcare facilities, clinics, or medical practicesMedical offices, clinics, or outpatient facilities
Employer & Industry UsageHospitals, healthcare organizations, private practicesMedical practices, outpatient clinics, healthcare providers

The Manager Practice Operations primarily focuses on improving practice efficiency and administrative functions, often requiring healthcare management credentials. In contrast, the Practice Manager handles daily practice activities and staff management. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Manager Practice Operations, and why are they important?

To thrive as a Manager Practice Operations, you need expertise in healthcare administration, process improvement, and staff management, typically supported by a bachelor’s degree in healthcare or business administration. Familiarity with practice management software, electronic health records (EHRs), and regulatory compliance tools is essential. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you motivate teams and resolve operational challenges. These skills ensure efficient practice workflows, regulatory compliance, and a high standard of patient care.

Is being a MOA a good entry level job?

A Manager Practice Operations (MOA) role is typically an advanced position that requires prior experience in healthcare management or administrative roles. It is generally not considered an entry-level job, as it involves overseeing practice operations, managing staff, and implementing policies, which usually require relevant skills and experience.

What is a practice operations manager?

A practice operations manager oversees the daily functions of a healthcare or professional practice, ensuring efficient workflow, compliance, and quality service. They coordinate staff, manage budgets, implement policies, and often use practice management software to optimize operations.

What are Manager Practice Operations?

A Manager Practice Operations is a professional responsible for overseeing the daily administrative and operational functions of a medical practice or healthcare facility. They ensure that the practice runs smoothly by managing staff, budgets, patient flow, compliance, and process improvements. Their role often includes coordinating with physicians, addressing patient concerns, implementing policies, and optimizing operational efficiency to support quality patient care.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $130,000 annually, especially in large corporations or high-cost-of-living areas. Senior or specialized roles, such as practice operations managers in healthcare or technology sectors, may earn higher compensation, often supplemented with bonuses and benefits.

Is practice manager a stressful job?

A practice manager role can be stressful due to responsibilities such as overseeing daily operations, managing staff, and ensuring compliance with regulations. The job often requires strong organizational skills, problem-solving, and the ability to handle multiple priorities under time constraints.
What are the most commonly searched types of Practice Operations jobs in Kentucky? The most popular types of Practice Operations jobs in Kentucky are:
What cities in Kentucky are hiring for Manager Practice Operations jobs? Cities in Kentucky with the most Manager Practice Operations job openings:
Infographic showing various Manager Practice Operations job openings in Kentucky as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Practice Manager at Village Animal Hospital

Practice Manager at Village Animal Hospital

Village Animal Hospital

Lexington, KY • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Practice
Village Animal Hospital is a local, small animal care clinic, serving the greater Lexington area since 1970. From the start, we have prioritized progressive, up-to-date medical practices to provide the best care for pets.
More about the Role
Reporting to the Regional Director of Operations, the Practice Manager manages all essential business functions in veterinary practice and supports the practice teams. The Practice Manager works in partnership with the Managing Doctor (MDVM) to ensure successful practice operations, high client satisfaction, and to manage practice teams. In collaboration with the MDVM, the Practice Manager is responsible for ensuring profitability of the practice, growing the business and all the while protecting the practice legacy. The critical focus areas to drive the desired success fall under the following umbrellas: Practice Operations, HR, Marketing, Strategic Planning, and IT Management. The Practice Manager must be a strong people manager, possess great business acumen and enjoy leading and developing a team. Additionally, ensure the practice has engaged and productive teams that are driving high-quality patient care and exceptional client service.
Competencies
  • Business Acumen: Understands commercial and economic business matters; how the business works, how we make money, and how strategies and decisions impact financial and operational results.
  • Client Service and Customer: Serving and supporting clients with their needs or issues; Ensuring all practice activities result in the highest level of client satisfaction. Keeping the client and patients at the center of everything you do.
  • Organizing and Planning: Making plans, organizing, and structuring the work of self and others; Setting priorities and establishing plans with clear goals and timeframes.
  • Learning and Self-Development: Developing one's knowledge, skills, and capabilities; Curiosity for learning, seeking out new methods and approaches, continuously seeking feedback from others and incorporating it for growth.
  • Motivating and Inspiring: Motivating and inspiring others; Mobilizing the team to collectively achieve practice goals, modeling leadership behaviors that make team members want to run towards them and creating a culture where team members are fully engaged and bring their whole selves to work.
  • Investigating, Analyzing, and Evaluating: Critically evaluating and analyzing information or data; Continually reviewing practice performance and opportunities to drive better results; Analyzing relevant data around practice performance, evaluating results, and decisively choosing a course of action based on alternatives.
  • Solving and Improving: Making improvements and solving problems or issues; Approaching problem solving creatively; Effectively navigating conflict; Demonstrating resiliency when faced with challenges or adversity.
  • Managing Complexity and Ambiguity: Working effectively in unfamiliar or ambiguous situations; Remaining calm under pressure and demonstrating learning agility to apply lessons learned from prior situations.
  • Change Management: Managing change and supporting others through change; creating a vision for change; effectively communicating change; inspiring others to engage in the change; and evaluating change effectiveness.
  • Developing and Coaching: Building others' knowledge, skills, and capabilities; regularly coaching and providing feedback; creating stretch assignments and/or delegating; being intentional about development plans and discussions.
  • Cooperation and Collaboration: Cooperating with others and working as part of a team; building and nurturing relationships with key stakeholders (including veterinarians, support staff, distributor representatives, and support center partners) to drive the practice's success; leverage strategic partnerships to enhance practice performance.

Essential Responsibilities
  • Manages practice financial performance, putting plans in place and engaging teams around activities that drive revenue for growth.
  • Manages practice expenses including pharmacy, supplies, labor, and facility.
  • Ensures appropriate inventory management including an appropriate balance of regular stock and sales.
  • Manages and partners with MDVM to ensure accurate pricing is applied.
  • Provides input during annual budget planning.
  • Creates new or analyzes existing performance reports and generates insights to improve performance.
  • Applies knowledge and understanding of veterinary practice management in directing successful daily operations, thereby allowing the doctors and technicians the time to successfully manage workload.
  • Ensures that all practice technology is appropriately working.
  • Ensures compliance with appropriate regulatory agencies, including monitoring practice violations and dangerous situations; documenting and reporting incidents, filling reports, and partnering with RDO when appropriate.
  • Ensures the cleanliness of the practice; ensures the environment contributes to an excellent client experience.
  • Responsible for all staff scheduling and ensures patient scheduling is done to satisfy clients and team members.
  • Manages necessary vendor and supplier relationships to ensure quality support for practice supplies, tools, equipment, and resources.
  • Responsible for timely and accurate tracking of employee payroll; maintaining payroll records; ensuring compliance with all applicable payroll regulations; addressing employee payroll inquiries; and resolving discrepancies.
  • Responsible for accounts payable duties including, processing invoices, verifying purchases, and reconciling discrepancies, and maintaining accurate records.
  • Partners with MDVM to maintain an appropriate medical record system that complies with legal standards.
  • Regularly reviews client feedback and identifies opportunities for practice improvement. Actively engages with clients to ensure satisfaction and resolve problems.
  • Collaborates with Heartland Marketing to develop and implement a marketing strategy aligned with practice goals. Additional responsibilities include overseeing social media, fostering community relationships, and supporting local initiatives.
  • Ensures that team is appropriately staffed and partners with Heartland's Recruiting team to fill open requisitions.
  • Effectively builds and nurtures relationships with key stakeholders-including veterinarians, support staff, distributor representatives, and support center partners-to drive the practice's success. Actively seeks opportunities to enhance operational efficiency, elevate the client experience, and support sustainable practice growth through strategic partnerships.
  • Supports practice, when necessary, by working in the client reception area or if technically skilled may support Veterinarians.
  • Partners with Heartland Support Center as needed.
  • Partners with MDVM to ensure all team members adhere to practice operating procedures; ensures the accuracy and completeness of veterinary records; ensures that reports comply with accepted practice guidelines.
  • Ensures compliance with regulatory agencies and laws including OSHA, DEA, EEOC, ADA, and the Department of Labor; Develops and maintains procedures necessary to meet regulatory requirements.
  • Ensures all team members complete annual compliance related activities including review and sign off on policies, compliance training, and safety training.
  • Maintains a high degree of confidentiality; secure all employee records, ensure team member performance is discussed only with individual team members, etc.
  • Executes annual performance evaluations and salary increases.
  • Conducts regular staff meetings, trainings, and team activities.
  • Partners with RDO and Heartland's Human Resources team to navigate employee relations situations, company policy, or other labor law issues.
  • Conducts regular check-ins with team members to ensure they have the tools and support they need to successfully complete their jobs and deliver a great client experience.
  • Ensures all team members are engaged and have the support they need to stay balanced and productive.
  • Monitors that the performance of each team member is on track. Rewards and recognizes successful performance and manages corrective action activities if performance is off track (partners with RDO/DVM on clinical performance improvement needs).
  • Appropriate seeks support from RDO, Heartland Human Resources, or other Heartland team members to ensure team success.
  • Ensures professional development and regular feedback are provided to all team members.
  • Other duties as assigned.

Requirements/Qualifications
  • Full-time, on-site, ability to work on weekends when needed
  • High school diploma or equivalent; Associate degree in applied science, veterinary technology, or business a plus; Practice Manager Certification a plus
  • Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
  • Knowledge of OSHA safety techniques including use of proper PPE
  • Excellent computer skills including MS office applications, office technology, etc.
  • Basic math and ability to calculate medication dosages
  • Strong communication skills
  • Client service experience

Benefits Offered
  • Paid time off
  • Health, dental, and vision insurance
  • Retirement benefits
  • Bonus incentive
  • Career and professional development
  • Employee Assistance Program
  • DVM Referral Program

Pay Range
USD $55,000.00 - USD $65,000.00 /Yr.