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Manager Practice Operations Jobs in Apex, NC (NOW HIRING)

CVS Health

Practice Manager

Raleigh, NC · On-site

$46K - $102K/yr

Practice Manager Company: Oak Street Health Role Description: The purpose of an Associate Practice ... Ensure clinic operations are running smoothly and safely on a daily basis, including ensuring there ...

WakeMed

Practice Manager III

Raleigh, NC · On-site

Overview Responsible for the supervision and management of physician services of 3 or more practice ... operations and ensures physician participation and integration into the operations of the practice.

Aampower

Operations Manager

Sanford, NC

This role is responsible for developing a culture of operational excellence through Kaizen events, productivity improvements, and sustainable Lean manufacturing practices. You will also manage ...

Riverstone Logistics

Operations Manager

Raleigh, NC

Position Summary The Operations Manager supports the General Manager with supervision of a client ... practices in fair and equitable manner * Perform other duties as assigned Minimum Qualifications ...

Riverstone Logistics

Operations Manager

Raleigh, NC · On-site

Position Summary The Operations Manager supports the General Manager with supervision of a client ... practices in fair and equitable manner * Perform other duties as assigned Minimum Qualifications ...

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All JobsPractice Operations JobsManager Practice Operations JobsManager Practice Operations Jobs in Apex, NC

Manager Practice Operations information

See Apex, NC salary details

$23.6K

$48.4K

$90.3K

How much do manager practice operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager practice operations in Apex, NC is $48,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $59,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a manager practice operations, and how can they be addressed?

A Manager of Practice Operations often encounters challenges such as balancing staff scheduling, ensuring efficient patient flow, and maintaining compliance with healthcare regulations. Addressing these issues typically involves strong communication with clinical and administrative teams, implementing effective process improvements, and staying updated on regulatory changes. Building a collaborative environment and leveraging technology for scheduling and reporting can also help streamline operations and enhance patient care quality.

What is the difference between Manager Practice Operations vs Practice Manager?

AspectManager Practice OperationsPractice Manager
Primary FocusOverseeing operational efficiency, process improvement, and administrative functions within a practiceManaging daily practice activities, staff, and patient flow
Required CredentialsTypically requires healthcare administration or related certificationsOften requires healthcare management experience, sometimes certifications
Work EnvironmentHealthcare facilities, clinics, or medical practicesMedical offices, clinics, or outpatient facilities
Employer & Industry UsageHospitals, healthcare organizations, private practicesMedical practices, outpatient clinics, healthcare providers

The Manager Practice Operations primarily focuses on improving practice efficiency and administrative functions, often requiring healthcare management credentials. In contrast, the Practice Manager handles daily practice activities and staff management. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a manager practice operations?

To thrive as a Manager Practice Operations, you need expertise in healthcare administration, process improvement, and staff management, typically supported by a bachelor’s degree in healthcare or business administration. Familiarity with practice management software, electronic health records (EHRs), and regulatory compliance tools is essential. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you motivate teams and resolve operational challenges. These skills ensure efficient practice workflows, regulatory compliance, and a high standard of patient care.

What is a manager practice operations?

A Manager Practice Operations is a professional responsible for overseeing the daily administrative and operational functions of a medical practice or healthcare facility. They ensure that the practice runs smoothly by managing staff, budgets, patient flow, compliance, and process improvements. Their role often includes coordinating with physicians, addressing patient concerns, implementing policies, and optimizing operational efficiency to support quality patient care.
What are the most commonly searched types of Practice Operations jobs in Apex, NC? The most popular types of Practice Operations jobs in Apex, NC are:
What are popular job titles related to Manager Practice Operations jobs in Apex, NC? For Manager Practice Operations jobs in Apex, NC, the most frequently searched job titles are:
What job categories do people searching Manager Practice Operations jobs in Apex, NC look for? The top searched job categories for Manager Practice Operations jobs in Apex, NC are:
What cities near Apex, NC are hiring for Manager Practice Operations jobs? Cities near Apex, NC with the most Manager Practice Operations job openings:
Manager Practice Operations jobs near you
Infographic showing various Manager Practice Operations job openings in Apex, NC as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $48,351 per year, or $23.2 per hour.

Sr Director, Practice Strategy & Operations - Dept of Pediatrics

Duke Health

Durham, NC • On-site

Full-time

Posted 22 days ago

Duke Health rating

7.3

Company rating: 7.3 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

304th of 887 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
JOB LOCATION
Duke University Hospital - 2301 Erwin Rd. Suite T0901, Box 3127, Durham, NC 27710
JOB SUMMARY
This position is a senior administrative leader reporting to the Vice Chair of Administration and Finance/Chief Administrative Officer (CAO) of the Department of Pediatrics. The Director provides enterprise-level leadership for pediatric inpatient and ambulatory practice operations, translating departmental strategy into standardized workflows, performance management, and continuous improvement to optimize access, capacity, quality, productivity, and patient experience.
The Director serves as the Department's operational owner for practice performance (access, scheduling, unit/clinic operations, and practice management). The role partners closely with division administrators, clinic leaders, finance, quality, compliance, and Duke Health operational teams to implement operating standards and deliver measurable improvements. This role will help inform the strategy for clinical financial improvement alongside the CAO who will maintain department-wide fiduciary authority (budgeting, forecasting, financial controls, and institutional financial/operational representation).
Role Scope & Key Interfaces
  • Director owns: inpatient and ambulatory access/capacity strategy execution; scheduling and template optimization; clinic workflow and throughput improvement; space utilization planning for clinics; operational performance dashboards and action plans; operational readiness for new clinics/providers; practice management standard work.
  • Director supports: annual budgeting, forecasting, and financial controls (owned by the CAO and appropriate health system executives); compensation plan governance and faculty effort management, department-wide HR, labor relations, grants/contracts, and endowment/gift administration will remain the responsibility of other department and division administrative roles.
  • Decision rights: recommends business development and operational investments, staffing/space tradeoffs using data and business cases; escalates policy, financial, and strategy decisions to executive department leaders and relevant Duke Health leaders per governance.

JOB DUTIES AND RESPONSIBILITIES
Clinical Practice Operations & Performance
  • Provide practice operational leadership and accountability for practice changes in inpatient and outpatient clinic operations, including access management execution, scheduling optimization, clinic workflows, quality improvement and space utilization.
  • Define, deploy, and maintain operational performance standards and dashboards (access, throughput, productivity, quality, and patient experience) and drive corrective action plans with division and clinic leaders.
  • Lead department-wide operational improvement initiatives to strengthen practice efficiency, panel management, and care-team utilization, aligning recommendations with established compensation frameworks and academic effort expectations governed by executive department leadership.
  • Oversee the Department's ambulatory quality and operational readiness workstreams with quality, compliance, and medical leadership, ensuring reliable implementation of agreed standards.
  • Provide direct leadership and supervision of the departmental practice team (2-3 direct reports), setting priorities, goals, and accountability for ambulatory performance work.
  • Partner with Division Administrators and embedded finance/operations leaders to strengthen practice management routines, transparency of performance results, and continuous improvement capability.

Access, Capacity, and Growth Strategy
  • Lead execution of the Department's pediatric access and capacity strategy with physician Vice Chair of Outpatient Practice, partnering with Duke Health Access Services (DHAS) and clinic leadership to improve new patient access, template build, and scheduling effectiveness.
  • Design and implement standardized access tools, specialty-specific scheduling templates, capacity forecasts, and clinic operating standards; monitor outcomes and iterate based on data.
  • Partner with Physician Liaisons, division chiefs/administrators, and practice leaders to identify and develop strategic growth plans and provide operational tactics (business development opportunities with external organizations, referral pathways, clinic buildouts, staffing models, and launch readiness).
  • Ensure growth initiatives are operationally feasible and aligned with space, staffing, and academic capacity; develop business cases and escalate capital/budget decisions through the Vice Chair and Duke Health governance.

Financial Stewardship & Revenue Performance
  • Provide operational analysis and recommendations to improve clinical financial performance (e.g., throughput, staffing models, template design, and care-team utilization) in partnership with the CAO and Duke Health ambulatory/children's leadership, who retain budgeting, forecasting, and financial controls.
  • Partner with Revenue Management, division leadership, and practice teams on revenue integrity initiatives, including encounter closure, documentation workflows, APP supervision model operations, coding education support, and billing compliance reinforcement.
  • Use operational and financial data to design and implement cost-effective clinic operating models that improve margin while maintaining quality, access, and academic alignment; quantify impacts and hand off budget actions to the division administration as needed.

Systems, Technology, and Infrastructure
  • Partner with departmental and health system EMR, data, and operational technology teams to define requirements, prioritize enhancements, and support adoption that improves clinic workflow, access, and performance reporting.
  • Ensure ambulatory operational processes adhere to applicable institutional policies, regulatory requirements, and accreditation standards in coordination with compliance, privacy, and quality partners.
  • Pilot and scale care delivery and operational analytics innovations (e.g., new clinic models, standardized work, performance review routines) that advance pediatric practice operations.

JOB ELIGIBILITY REQUIREMENTS
  • Education: Bachelor's degree required; Master's degree strongly preferred (MHA, MBA, MPH, or related field).
  • Experience: Ten (10) or more years of progressive leadership experience in academic medicine or complex healthcare organizations, with demonstrated responsibility for:
    • Ambulatory clinical practice operations and performance management (access, scheduling, workflows, throughput)
    • Access, capacity, and growth execution, including standardized templates and operating models
    • Operational/financial analytics and partnering with finance and revenue cycle to improve performance and revenue integrity (not department-wide budgeting authority)
    • Leading matrixed teams and influencing across clinical, operational, and physician stakeholders

    Candidate should demonstrate keys skill, including:
    • Advanced operational judgment and strategic thinking
    • Strong financial and analytical acumen
    • Executive-level communication and influence
    • Ability to align clinical operations with academic and institutional strategy
    • Proven leadership in complex academic health system environments

JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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