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Manager Practice Operations Jobs in Cary, NC (NOW HIRING)

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Manager Practice Operations information

See Cary, NC salary details

$28.7K

$58.8K

$109.8K

How much do manager practice operations jobs pay per year?

As of Aug 30, 2026, the average yearly pay for manager practice operations in Cary, NC is $58,787.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $71,800.00 per year, depending on experience, location, and employer.

What is a manager practice operations?

A Manager Practice Operations is a professional responsible for overseeing the daily administrative and operational functions of a medical practice or healthcare facility. They ensure that the practice runs smoothly by managing staff, budgets, patient flow, compliance, and process improvements. Their role often includes coordinating with physicians, addressing patient concerns, implementing policies, and optimizing operational efficiency to support quality patient care.

What are the key skills and qualifications needed to thrive as a manager practice operations?

To thrive as a Manager Practice Operations, you need expertise in healthcare administration, process improvement, and staff management, typically supported by a bachelor’s degree in healthcare or business administration. Familiarity with practice management software, electronic health records (EHRs), and regulatory compliance tools is essential. Strong leadership, problem-solving abilities, and excellent interpersonal communication help you motivate teams and resolve operational challenges. These skills ensure efficient practice workflows, regulatory compliance, and a high standard of patient care.

What are some common challenges faced by a manager practice operations, and how can they be addressed?

A Manager of Practice Operations often encounters challenges such as balancing staff scheduling, ensuring efficient patient flow, and maintaining compliance with healthcare regulations. Addressing these issues typically involves strong communication with clinical and administrative teams, implementing effective process improvements, and staying updated on regulatory changes. Building a collaborative environment and leveraging technology for scheduling and reporting can also help streamline operations and enhance patient care quality.

What is the difference between Manager Practice Operations vs Practice Manager?

AspectManager Practice OperationsPractice Manager
Primary FocusOverseeing operational efficiency, process improvement, and administrative functions within a practiceManaging daily practice activities, staff, and patient flow
Required CredentialsTypically requires healthcare administration or related certificationsOften requires healthcare management experience, sometimes certifications
Work EnvironmentHealthcare facilities, clinics, or medical practicesMedical offices, clinics, or outpatient facilities
Employer & Industry UsageHospitals, healthcare organizations, private practicesMedical practices, outpatient clinics, healthcare providers

The Manager Practice Operations primarily focuses on improving practice efficiency and administrative functions, often requiring healthcare management credentials. In contrast, the Practice Manager handles daily practice activities and staff management. Both roles are essential in healthcare settings but differ in scope and responsibilities.

Is a manager practice operations a high paying job?

Manager Practice Operations roles typically offer competitive salaries that vary based on industry, location, and experience. These positions often require strong leadership, organizational skills, and knowledge of healthcare or business processes, with salaries generally above average for managerial roles.

What job categories do people searching Manager Practice Operations jobs in Cary, NC look for?

The top searched job categories for Manager Practice Operations jobs in Cary, NC are:

What cities near Cary, NC are hiring for Manager Practice Operations jobs?

Cities near Cary, NC with the most Manager Practice Operations job openings:

Manager Practice Operations jobs near you

Practice Success & Transformation Manager

Raleigh, NC • On-site

Axil Health
See more jobs at Axil Healthexternal

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

New

Job description

The Manager of Practice Success & Transformation is the primary operational relationship owner for a portfolio of Axil Health physician-practice and health-system partners. This individual works directly with practice administrators, office managers, physicians, providers and Axil clinical teams to ensure each partnership is successfully implemented, consistently supported and producing measurable clinical, operational and financial value.
The ideal candidate understands how medical practices operate, can earn credibility with physicians and practice leaders, and is comfortable using performance data to identify problems, facilitate decisions and drive accountability.
This is not a traditional customer-support position. It is a practice-facing leadership role responsible for partnership success, workflow transformation, program adoption, performance improvement, retention and responsible growth.
Primary Responsibilities
Practice Relationship Ownership & Performance Management
  • Serve as the primary nonclinical point of contact for assigned physician practices and health-system partners.
  • Develop trusted relationships with practice administrators, office managers, physicians, providers and operational leaders.
  • Maintain a deep understanding of each practice's goals, workflows, staffing structure, patient population and financial priorities.
  • Identify practices at risk of dissatisfaction, underperformance or disengagement and lead a structured recovery plan.
  • Conduct a structured monthly performance meeting with each assigned practice, presenting a practice specific scorecard and maintaining a written action plan with responsible owners and completion dates.
  • Conduct quarterly strategic reviews with practice leadership and physician champions, including renewal and contract-review conversations as needed.
  • Identify expansion opportunities within existing partnerships and partner with Axil growth leadership to assess and pursue them.

Practice Transformation and Adoption
  • Assess current practice workflows and identify opportunities to improve patient identification, enrollment, care-team collaboration, documentation, provider communication and charge capture.
  • Develop jointly agreed-upon Practice Success Plans for new and existing partners, and support optimization of CCM, APCM, PCM, RPM, TCM, AWV and other Axil Health programs.
  • Integrate Axil services into existing EHR and practice operational workflows, coordinating Axil Clinical operations, billing, technology and leadership teams to resolve barriers.
  • Train office managers, providers and practice staff on Axil Health programs, workflows, responsibilities and technology.
  • Track adoption of VitalSmart, practice workflows and agreed-upon operational processes.

What Success Looks Like
  • Strong practice retention, satisfaction and relationship health across your portfolio
  • Consistent adoption of Axil programs (CCM, APCM, PCM, RPM, TCM, AWV) and the VitalSmart platform
  • Reliable, on-time completion of practice reviews with clear, closed out action plans.

Qualifications
  • Bachelor's degree in healthcare administration, business, public health, nursing or a related field, or equivalent relevant experience.
  • 3 years of experience in physician-practice operations, ambulatory operations, population health, value-based care, provider engagement or healthcare customer success. Including direct experience working with practice administrators, office managers and physicians.
  • Strong understanding of medical-practice workflows and EHR-enabled operations with the ability to interpret operational, clinical and financial performance data.
  • Strong presentation, facilitation and executive-communication skills with a track record of identifying workflow problems and leading practical improvement plans.
  • Demonstrated ability to manage multiple accounts, projects and deadlines simultaneously.
  • Ability to travel regularly to assigned physician practices.

Preferred Experience
  • Previous experience as a medical-practice manager, practice administrator, ACO practice-transformation specialist or ambulatory-operations manager.
  • Experience with CCM, APCM, PCM, RPM, TCM, AWVs or other population-health programs.
  • Familiarity with value-based care, ACOs, Medicare programs and quality-performance measures.
  • Experience with Epic, eClinicalWorks, athenahealth, Veradigm, NextGen or similar EHR platforms.
  • Experience working with primary care, cardiology, endocrinology, pulmonology or nephrology practices.
  • Familiarity with healthcare billing, revenue-cycle processes and clinical documentation.

Axil Benefits
  • Medical, Dental, Vision Insurance
  • Company paid STD & Life Insurance Policy
  • LTD
  • Paid Holidays + 2 floating holidays
  • PTO
  • Bonus Incentive

Location and Travel
• Field-based hybrid position.
• Candidates should be located within Axil Health's service footprint
• Requires approximately 75% travel regularly to assigned physician practices and health-system partners.
Compensation
Competitive base compensation, performance-based incentive opportunity, benefits, travel reimbursement and potential equity participation based on experience
About Axil Health
At Axil Health, we're not just talking about the future of healthcare - we're creating it. We combine cutting-edge patient monitoring technology with compassionate, personalized care to transform the lives of those with chronic conditions. Our integrated approach brings together doctors, pharmacists, and care specialists to provide unparalleled support to our patients.
We are a patient-centric, technology-enabled healthcare organization that helps our partners deliver proactive, coordinated care through programs like Chronic Care Management, and other population-health programs.
About The Team You'll Join
We're a company of thinkers, doers, problem-solvers, builders, and patient advocates. People who see a gap and close it, not wait for someone else to.
  • You'll work cross-functionally, connected to a mission that touches clinical operations, technology, and patient care at every turn.
  • At Axil Health, you join a small team where your work is visible, your voice counts, and your judgment shapes how things get built, not just how they run.
Who Does Well Here
People thrive at Axil Health when they're motivated by the actual outcome of the work: helping patients manage chronic conditions and stay connected to care between visits. This isn't a fast-growth tech culture chasing headcount for its own sake. It's a small, mission-driven team where individual contributions are visible and accountability matters.
The strongest fits tend to be people who:
  • Care about the patient behind the data point. Whether you're in clinical operations, care navigation, or support functions, the work touches real people managing real health conditions.
  • Are comfortable with ambiguity and building, not just maintaining. We're still defining processes in many areas, so people who can bring structure without waiting to be told exactly how do well.
  • Communicate directly and kindly. We value people who raise issues early, give and receive feedback without drama, and treat colleagues with respect even under pressure.
  • Take ownership without needing constant oversight, self-direction matters as much as collaboration.
  • Stay curious. Healthcare and patient monitoring technology both evolve quickly, and people who keep learning keep up.

Why You'll Love Working at Axil Health:
  • Make a tangible difference in patients' lives every single day
  • Work with a passionate team that feels like family
  • Gain experience with cutting-edge healthcare technologies
  • Enjoy a supportive work environment that encourages professional growth
  • Be part of a company that's shaping the future of healthcare
  • Competitive salary and benefits package

Join Us in Transforming Lives!
If you're ready to take your patient care skills to the next level and be part of a healthcare revolution, we want to hear from you! At Axil Health, you're not just filling a position - you're embarking on a mission to change lives.
Apply now and let's create healthier tomorrows together!

Apply