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Manager Knowledge Management Jobs (NOW HIRING)

Socket.dev

Senior Knowledge Manager

Lehi, UT · On-site

$107 - $230/hr

Lead KCS Program Adoption & Change Management: Partner with KCS leaders and cross-functional support teams to embed Knowledge-Centered Service (KCS) principles, delivering comprehensive change ...

Pae

Knowledge Manager (Mid-Level)

Washington, DC · On-site

$80K - $160K/yr

Active TS/SCI clearance * 8+ years of relevant knowledge management experience, with recent experience within the last 2 years * Bachelor's degree in a related field * Hands-on experience with ...

Quantum Sky

Knowledge Manager (KM) II

Alexandria, VA · On-site

$80K - $85K/yr

Conduct an annual comprehensive analysis of existing knowledge management practices and tools to identify gaps and requirements, and document constraints such as classification, format, or source ...

ASM Research

Knowledge Management Lead

Provides advanced analytical management assistance to improve overall efficiency. * Utilizes strong knowledge of administrative principles and analytical processes to perform analytical work.

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Manager Knowledge Management information

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$27.5K

$81.7K

$137.5K

How much do manager knowledge management jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager knowledge management in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a manager knowledge management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.

What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

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Manager Knowledge Management jobs near you
Infographic showing various Manager Knowledge Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $81,677 per year, or $39.3 per hour.

Knowledge Management Specialist

Greenwood Village, CO • Hybrid

EverDriven
Special Transit Systems Transportation • 201 - 500 employees
Learn more about EverDrivenexternal

$60K - $70K/yr

Full-time

Posted 26 days ago

Job description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

Position Summary:

We are seeking a highly organized and detail-oriented Knowledge Management Specialist / SOP Creation Specialist to join our Operations team. This role will be responsible for supporting the development, documentation, and maintenance of Standard Operating Procedures (SOPs) as well as ownership of the operations knowledge base platform to enable consistent execution of business processes across the organization. The ideal candidate is a motivated self-starter with strong writing skills, a keen eye for detail, and an interest in operational excellence.

Salary Range: $60,000-$70,000/year, based on experience + bonus potential
Location - Greenwood Village, CO. 4 days in office, 1 day remote

Responsibilities:

  • SOP Development & Maintenance: Ownership over drafting, formatting, and updating SOPs to ensure clarity, accuracy, and accessibility.
  • Playbook Creation & Maintenance: Support operations leaders in creating and maintaining role-specific playbooks.
  • Process Documentation: Collaborate with the Business Process Improvement team to capture workflows and translate them into structured documentation and process maps.
  • Governance & Version Control: Maintain version history, approval records, and ensure alignment with compliance and internal standards.
  • Knowledge Management: Contribute to building and organizing a centralized repository for SOPs and related operational documents.
  • Cross-Functional Collaboration: Partner with teams across Operations, Sales, Customer Success, and other departments to ensure procedures reflect best practices.
  • Continuous Improvement: Gather user feedback and recommend enhancements to the Business process Improvement team to streamline and optimize documented processes.

Requirements:

  • Education & Experience – Bachelor's degree in Business Administration, Communications, Operations Management, or related field (or equivalent experience), plus 1–2 years in operations, documentation, or knowledge management.
  • Documentation Expertise – Demonstrated ability to develop and maintain SOPs, playbooks, process maps, and other structured documentation.
  • Tools & Systems – Proficiency with Microsoft Office, Google Workspace, and process mapping tools (e.g., Lucidchart, Visio, Miro); familiarity with project management platforms (e.g., Asana, Jira, Monday.com, Smartsheet).
  • Communication Skills – Proven ability to simplify complex processes through clear written and verbal communication, following style guides or templates.
  • Organization & Prioritization – Strong organizational skills with the ability to manage multiple projects in a fast-paced environment while maintaining attention to detail.

Preferred Qualifications:

  • Familiarity with knowledge management platforms or content management systems.
  • Understanding of SOP frameworks, documentation standards, or compliance-driven documentation requirements.
  • Experience supporting process improvement initiatives or contributing to operational efficiency projects.
  • Familiarity with taxonomy design and content tagging to improve searchability.
  • Experience applying version control and governance frameworks (e.g., maintaining approval workflows, audit trails).

Success Measures:

  • SOPs are developed and maintained in alignment with organizational standards.
  • Processes are documented in a clear, consistent, and accessible format.
  • Cross-functional stakeholders report improved efficiency and consistency in execution.
  • The role contributes to building a culture of operational discipline and continuous improvement.
Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Hybrid

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

Visit our website and learn more about us at www.EverDriven.com