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How much do managed service provider internship jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for managed service provider internship in the United States is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.55 per hour, depending on experience, location, and employer.

What is a managed service provider internship?

A Managed Service Provider (MSP) Internship is a work experience program where interns gain hands-on knowledge in IT services by assisting MSPs in managing and supporting clients' technology needs. Interns typically learn about network administration, cybersecurity, cloud services, and remote IT support. The role offers exposure to a range of technologies and industries, helping interns develop professional skills in troubleshooting, customer service, and technical documentation. This internship is ideal for students or recent graduates interested in pursuing a career in information technology or managed IT services.

What types of projects and responsibilities can I expect during a managed service provider internship?

During an MSP internship, you can expect to work on a variety of IT support tasks such as troubleshooting client issues, assisting with network monitoring, and helping to deploy software updates. Interns often collaborate closely with experienced technicians and engineers, gaining exposure to real-world problem-solving and client communication. You may also participate in documentation, asset inventory, and learn how to use remote management tools. These experiences are designed to build your technical skills and prepare you for a full-time role in IT support or systems administration.

What are the key skills and qualifications needed to thrive as a managed service provider intern, and why are they important?

To thrive as a Managed Service Provider Intern, you need a solid understanding of IT fundamentals, networking concepts, and troubleshooting, typically supported by coursework or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and basic cybersecurity practices is often expected. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns stand out when supporting clients and collaborating with team members. These skills and qualities are crucial for delivering reliable technical support and gaining practical experience in a fast-paced, client-focused IT environment.

What is the difference between Managed Service Provider Internship vs Network Technician?

AspectManaged Service Provider InternshipNetwork Technician
CredentialsTypically pursuing or recent degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentInternship setting within MSP companies, supporting client networksHands-on technical work in network setup, maintenance, and troubleshooting
Employer & IndustryManaged Service Providers in IT/tech industryIT service providers, telecom companies, or corporate IT departments
Search & Comparison IntentUnderstanding entry-level roles in MSPsTechnical network support and maintenance roles

The Managed Service Provider Internship offers an entry-level experience focused on supporting MSP operations, often for students or recent graduates. In contrast, a Network Technician role involves direct technical work on networks, requiring specific certifications and hands-on skills. Both roles are essential in the IT industry but differ mainly in experience level and job responsibilities.

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Managed Service Provider Internship jobs near you
Infographic showing various Managed Service Provider Internship job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,333 per year, or $15.5 per hour.

Direct Service Provider (74815)

Prestera Health Services

Charleston, WV • On-site

$14 - $14.50/hr

Full-time

Re-posted 20 days ago

Job description

Job Title: Direct Service Provider
FLSA Status: Non-Exempt
Reports to: Site Manager
Department: Clinical
Preparation Date: August 4, 2023
CENTER'S MISSION AND VISION:
Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.
JOB SUMMARY
The Direct Service Provider works with consumers daily to provide oversight in community, home, residential, or other treatment settings.
DUTIES AND RESPONSIBILITIES
  • Assists consumers in the areas of self-care, self-direction, independence, mobility, and learning, as directed by the individual's service/treatment plan.
  • Performs light household cleaning, plans shopping lists based on menus and assists in preparation of meals and/or grocery shopping when assigned.
  • Organizes and participates in leisure activities with consumers, providing instruction and guidance on appropriate behavior and interactions for the setting involved.
  • Accompanies consumers in the community for activities including medical appointments, grocery shopping, attendance at treatment plan meetings, or other planned outings.
  • May monitor consumers in self-administration of medications or administer medications to consumers if indicated to be AMAP certified.
  • Provides education or supportive services to consumers.
  • Obtains and documents vital signs as assigned.
  • Documents consumer observations and behaviors according to policy.
  • Monitors consumer behavior and addresses inappropriate behaviors according to the consumers treatment plan or based on consultation with program leadership.
  • Oversees safety of consumers and directs emergencies that may arise during shift.
  • Utilizes effective communication skills and verbal de-escalation skills.
  • Assists in behavioral management or crisis intervention as indicated based on training and consumer's service/treatment plan.
  • Transports consumers as needed both in a Prestera Health Service's vehicle or personal vehicle.
  • Maintains a working knowledge of Prestera policies, procedures, and licensure regulations governing Prestera's service delivery.
  • Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
  • Utilizes technology provided to facilitate services and/or perform job efficiently and effectively.
  • Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.
  • Participates in other functional work by participating in related projects, as applicable and directed by Prestera leadership.

SUPERVISORY RESPONSIBILITIES
No direct supervisory responsibilities are required.
QUALIFICATIONS AND REQUIREMENTS
EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:
  • Valid driver's license required.
  • Experience or prior training working with mental health and substance abuse population is preferred.
  • Knowledge of community resources preferred.
  • Ability to learn, navigate, and work daily in the EHR system effectively.
  • Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations.
  • Possess good written and verbal communication skills in conjunction with good time management and organizational skills.
  • Has shown the ability to be creative and think outside the box in situations.
  • Must be able to lift to 25 lbs.

EDUCATION AND TRAINING REQUIREMENTS:
  • High School Diploma or General Educational Development Certificate required.
  • Maintains First Aid/CPR certification.
  • Maintains current crisis prevention/intervention training.

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