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Managed Service Provider Internship Jobs in Connecticut

About the Role The Service Provider Manager is responsible for the growth and retention of a qualified network of Service Providers within a defined geographical region. Negotiate and work with ...

About the Role The Service Provider Manager is responsible for the growth and retention of a qualified network of Service Providers within a defined geographical region. Negotiate and work with ...

... Interns, providing technical guidance and support while managing client relationships and team ... services to clients. • Conduct an end-of-year performance review for the team. • Manage the ...

... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...

Service Manager

Wallingford, CT · On-site

$85K - $100K/yr

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team ...

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Managed Service Provider Internship information

What is a managed service provider internship?

A Managed Service Provider (MSP) Internship is a work experience program where interns gain hands-on knowledge in IT services by assisting MSPs in managing and supporting clients' technology needs. Interns typically learn about network administration, cybersecurity, cloud services, and remote IT support. The role offers exposure to a range of technologies and industries, helping interns develop professional skills in troubleshooting, customer service, and technical documentation. This internship is ideal for students or recent graduates interested in pursuing a career in information technology or managed IT services.

What types of projects and responsibilities can I expect during a managed service provider internship?

During an MSP internship, you can expect to work on a variety of IT support tasks such as troubleshooting client issues, assisting with network monitoring, and helping to deploy software updates. Interns often collaborate closely with experienced technicians and engineers, gaining exposure to real-world problem-solving and client communication. You may also participate in documentation, asset inventory, and learn how to use remote management tools. These experiences are designed to build your technical skills and prepare you for a full-time role in IT support or systems administration.

What are the key skills and qualifications needed to thrive as a managed service provider intern, and why are they important?

To thrive as a Managed Service Provider Intern, you need a solid understanding of IT fundamentals, networking concepts, and troubleshooting, typically supported by coursework or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and basic cybersecurity practices is often expected. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns stand out when supporting clients and collaborating with team members. These skills and qualities are crucial for delivering reliable technical support and gaining practical experience in a fast-paced, client-focused IT environment.

What is the difference between Managed Service Provider Internship vs Network Technician?

AspectManaged Service Provider InternshipNetwork Technician
CredentialsTypically pursuing or recent degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentInternship setting within MSP companies, supporting client networksHands-on technical work in network setup, maintenance, and troubleshooting
Employer & IndustryManaged Service Providers in IT/tech industryIT service providers, telecom companies, or corporate IT departments
Search & Comparison IntentUnderstanding entry-level roles in MSPsTechnical network support and maintenance roles

The Managed Service Provider Internship offers an entry-level experience focused on supporting MSP operations, often for students or recent graduates. In contrast, a Network Technician role involves direct technical work on networks, requiring specific certifications and hands-on skills. Both roles are essential in the IT industry but differ mainly in experience level and job responsibilities.

What are the most commonly searched types of Managed Service Provider jobs in Connecticut?

The most popular types of Managed Service Provider jobs in Connecticut are:

What are popular job titles related to Managed Service Provider Internship jobs in Connecticut?

For Managed Service Provider Internship jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Managed Service Provider Internship jobs in Connecticut look for?

The top searched job categories for Managed Service Provider Internship jobs in Connecticut are:

What cities in Connecticut are hiring for Managed Service Provider Internship jobs?

Cities in Connecticut with the most Managed Service Provider Internship job openings:

Service Provider Manager

Vixxo

Hartford, CT • On-site

Full-time

Re-posted 19 days ago


Vixxo rating

7.2

Company rating: 7.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

110th of 256 rated facilities management


Job description

Company Description

Be part of our growth story! 

Do you have a passion for people? Are you a go-getter, full of new ideas and eager to be part of a team that's committed to helping some of the most recognized brands across North America deliver better experiences for their customers?

Vixxo is a technology-enabled, asset management company that works with Fortune 500 clients within the retail, restaurant, convenience and grocery industries. We leverage data to help businesses manage their facilities maintenance programs, make better decisions, gain visibility into facility investments and achieve sustained cost savings.



Job Description

About the Role

The Service Provider Manager is responsible for the growth and retention of a qualified network of Service Providers within a defined geographical region.  Negotiate and work with service providers to establish relationships and partnerships creating a mutual benefit for the Company and the independent business owner. The Service Provider Manager has an overarching goal to ensure service providers understand their contractual requirements drive the total cost of ownership out of the Service Provider base while improving product/service quality to clients. Responsible for managing contracts (labor rates) with new and established Service Providers. This professional will support the service centers and the SP acting as a liaison with service providers at the strategic level for service delivery of these trades. Additional responsibilities include reviewing KPI performance with SP's for continued improvement resulting in additional work.



Qualifications

About You

  • Bachelor of Science degree in Business, Engineering or related filed
  • 5-8 years of experience in vendor management and contract negotiation or service related sales
  • Supply chain knowledge, specific with trade sourcing expertise
  • Facility Maintenance or experience with HVAC/R, plumbing and electrical services experience a plus
  • Working knowledge of Microsoft Office (Word and Excel); technical aptitude to work within additional software applications
  • Strong financial, analytical and business acumen
  • The position requires regular travel at an annual rate up to 60%



Additional Information

All your information will be kept confidential according to EEO guidelines.


What Vixxo employees say

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Benefits

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