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Maintenance Dispatcher Jobs (NOW HIRING)

VUC Inc.

Maintenance Dispatcher

Allentown, PA · On-site

The Maintenance Dispatcher is responsible for coordinating and managing maintenance service requests to ensure timely and efficient resolution of field issues. This role involves entering and ...

VUC Inc.

Maintenance Dispatcher

Allentown, PA · On-site

The Maintenance Dispatcher is responsible for coordinating and managing maintenance service requests to ensure timely and efficient resolution of field issues. This role involves entering and ...

Vacatia

Dispatcher, Maintenance

Kissimmee, FL · On-site

$16/hr

Maintenance Tech Dispatcher | Join Our Resort Operations Team! Are you organized, detail-oriented, and great at keeping things running smoothly? Do you thrive in a fast-paced environment where ...

Certified Aviation Services

Dispatcher

Los Angeles, CA · On-site

$25 - $30/hr

Aircraft Maintenance Dispatcher Roles & Responsibilities 1. Communication & Coordination * Monitor and respond to all three email accounts: LAX MX, Dispatch, and personal CAS email. * Ensure all ...

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Maintenance Dispatcher information

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$10

$19

$27

How much do maintenance dispatcher jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for maintenance dispatcher in the United States is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Maintenance Dispatcher vs Maintenance Coordinator?

AspectMaintenance DispatcherMaintenance Coordinator
CertificationsOften requires a valid driver’s license, basic dispatch or communication trainingMay require certifications in project management or maintenance management
Work EnvironmentPrimarily office-based with field communicationOffice-based with some site visits and coordination
Employer & Industry UsageUsed in transportation, utilities, and facilities managementCommon in facilities, manufacturing, and large maintenance teams

The Maintenance Dispatcher primarily handles scheduling and communication for maintenance tasks, focusing on dispatching technicians and managing work orders. The Maintenance Coordinator oversees broader maintenance planning, resource allocation, and project management. While both roles require strong communication skills and familiarity with maintenance operations, the Dispatcher is more focused on day-to-day scheduling, whereas the Coordinator manages overall maintenance strategies.

How does a maintenance dispatcher typically coordinate with technicians and other departments to ensure timely completion of work orders?

A Maintenance Dispatcher plays a critical role in managing communication between technicians, supervisors, and other departments. They prioritize incoming maintenance requests, assign tasks based on technician availability and expertise, and track the progress of each work order. Effective dispatchers use computerized maintenance management systems (CMMS) to monitor job status and update stakeholders, helping to minimize equipment downtime and improve workflow efficiency. Collaborating closely with both technical and administrative teams, they ensure that issues are addressed promptly and resources are allocated efficiently.

What does a maintenance dispatcher do?

A Maintenance Dispatcher coordinates and schedules maintenance requests for equipment, vehicles, or facilities within an organization. They act as a point of contact between clients or staff and maintenance technicians, ensuring that work orders are prioritized and assigned efficiently. Their responsibilities often include tracking maintenance activities, updating records, and communicating with both internal teams and external vendors to ensure timely completion of maintenance tasks. Effective Maintenance Dispatchers help minimize downtime and keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a maintenance dispatcher?

To thrive as a Maintenance Dispatcher, you need strong organizational abilities, attention to detail, and a high school diploma or equivalent, with experience in maintenance or dispatch environments being beneficial. Familiarity with computerized maintenance management systems (CMMS), scheduling software, and two-way radio or phone communication tools is typically required. Excellent communication, problem-solving, and multitasking skills are essential for effectively coordinating between maintenance teams and clients. These competencies ensure timely response to service requests, efficient workflow management, and high customer satisfaction in facilities operations.
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Maintenance Dispatcher jobs near you
Infographic showing various Maintenance Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,628 per year, or $19.1 per hour.

Maintenance Dispatcher

VUC Inc.

Allentown, PA • On-site

Full-time

Re-posted 19 days ago

Job description

Who we are:
CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. We are a top ranked wholesale distributor with eight major fuel brands, our seven high quality convenience store brands have 250+ locations, and we are actively buying, selling, and leasing sites across the US. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!
Job Description:
The Maintenance Dispatcher is responsible for coordinating and managing maintenance service requests to ensure timely and efficient resolution of field issues. This role involves entering and tracking tickets, scheduling work orders, and dispatching technicians or vendors with the necessary job information. Acting as a key point of contact, the Dispatcher communicates with vendors to obtain updates, coordinate quotes, and track ordered parts. The position requires maintaining accurate records within Salesforce software, managing urgent requests and last-minute schedule changes, and supporting the maintenance team and management to ensure smooth operations and exceptional service delivery.
Responsibilities:
  • Responsible for entering tickets and dispatching maintenance issues related to our convenience stores as needed.
  • Troubleshooting common maintenance issues with operations team.
  • Coordinate and schedule maintenance work orders, ensuring optimal use of resources and timely service delivery
  • Dispatch maintenance technicians and/or vendors to job sites, providing them with the necessary information.
  • Serve as a point of contact for vendors, obtaining updates on service requests and ordered parts, coordinating quotes.
  • Work with store managers on troubleshooting common maintenance issues related to convenience store equipment.
  • Maintain accurate records of service requests, schedules, and technician assignments using Sales Force software and Monday.com.
  • Handle last-minute schedule changes and urgent service requests with efficiency and professionalism.
  • Work closely with the maintenance team and management to ensure smooth operations and exceptional service delivery.
  • Occasional emergency on-call on weekends and holidays.
  • This is not an all-inclusive list of responsibilities.

Skills & Abilities:
  • Excellent verbal and written communication skills, including the ability to effectively communicate with upper management and maintenance contractors
  • Proficient in Microsoft Office, specifically Word and Excel
  • Ability to multitask and work on several projects at one time

Education & Experience:
  • High School Diploma or equivalent
  • Two (2) or more years of experience with facility maintenance is preferred.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, sit, talk and hear. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Equal Employment Opportunity
CrossAmerica Partners (or its subsidiaries and related entities) contract with employment service organizations to provide staffing for its corporate operations. The employment service organizations are equal opportunity employers. For this position, the employment service organization is VUC Inc. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
The employment service organizations with which CrossAmerica Partners contracts, including VUC Inc, make all employment decisions in accordance with applicable laws and provide reasonable accommodations to qualifying individuals on the basis of any protected characteristic consistent with applicable law. VUC Inc is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. VUC Inc also provides reasonable accommodation to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact mweber@caplp.com.

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