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Dispatcher Customer Jobs (NOW HIRING)

Mr. Rooter

Dispatcher & Customer Service Manager

Freehold, NJ · On-site

$17 - $21.25/hr

Dispatcher & Customer Service Manager Leadership Opportunity | Mr. Rooter Plumbing We are seeking a Dispatcher & Customer Service Manager to lead, train, and elevate our dispatch and customer service ...

Remote VA

Dispatcher/Customer Service Coordinator

$17.50 - $21.75/hr

Dispatcher / Customer Service Coordinator We are seeking a reliable and organized Dispatcher / Customer Service Coordinator to manage daily job scheduling, truck routing, and customer communication.

IFLO Inc

Dispatcher Customer Service

Columbia, SC · On-site

$16 - $18/hr

We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

IFLO Inc

Dispatcher Customer Service

Columbia, SC · On-site

$16 - $18/hr

We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

ARS Rescue Rooter

Dispatcher/CSR

Irving, TX · On-site

$16.25 - $20.50/hr

As an Plumbing Dispatcher/ Customer Service Professional, you will coordinate daily scheduling and dispatch operations for residential Plumbing Service Technicians. Responsibilities include:Dispatch ...

R & M Wholesale LLC

Be Seen First

Dispatcher Customer Service

Phoenix, AZ · On-site

$15 - $17/hr

Fast growing tow company looking for dispatcher / call take. Basic computer skills needed, professional phone skills, and bi lingual a plus. three shifts available. Will train right candidate.

CAARS Inc.

Dispatcher Customer Service

San Antonio, TX · On-site

$14 - $17/hr

... for dispatcher positions. as follows: Familiar with city of San Antonio Knowledge of computers Ability to multi-task Works well under pressure Attention to detail Team Player Customer service ...

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How much do dispatcher customer jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for dispatcher customer in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are Dispatcher Customers?

A Dispatcher Customer, often referred to as a Customer Service Dispatcher, is responsible for coordinating and scheduling service calls or deliveries between customers and field staff, such as drivers or technicians. They handle incoming requests from customers, relay information to the appropriate personnel, and ensure that services are delivered efficiently and on time. Dispatcher Customers play a critical role in maintaining communication, tracking progress, and resolving issues to provide high-quality service. Their work is essential in industries like logistics, transportation, utilities, and emergency services.

How can I become a remote dispatcher?

To become a remote dispatcher, you typically need strong communication and organizational skills, experience with dispatching software, and a reliable internet connection. Many employers require a high school diploma or equivalent, and some may prefer prior experience in logistics or customer service. Certifications in transportation or logistics can also enhance your prospects.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as emergency services dispatchers, airline dispatchers, or logistics managers, with salaries varying based on experience, certifications, and industry. Emergency dispatchers in medical or fire services tend to earn higher wages, especially with advanced training and certifications. Management roles in transportation or logistics companies also offer higher compensation for experienced dispatchers.

What exactly does a dispatcher do?

A dispatcher is responsible for coordinating and scheduling the movement of vehicles, goods, or personnel. They communicate with drivers or team members using radios or computer systems, track locations, and ensure timely deliveries or services. Strong organizational skills and knowledge of routing software are essential for this role.

What is the difference between Dispatcher Customer vs Dispatcher Driver?

AspectDispatcher CustomerDispatcher Driver
Primary RoleCoordinates and manages customer service requests and schedulingCoordinates and manages vehicle dispatching and routing for drivers
Required SkillsCustomer service, communication, schedulingNavigation, route planning, vehicle operation knowledge
Work EnvironmentOffice-based, customer interactionOn the road, vehicle operation
CertificationsCustomer service or dispatching certifications often preferredDriver's license, possibly commercial driving certifications

The main difference between a Dispatcher Customer and a Dispatcher Driver lies in their focus: the Dispatcher Customer handles customer interactions and scheduling, while the Dispatcher Driver manages vehicle dispatching and routing. Both roles require strong communication skills, but their work environments and certifications differ significantly.

How do Dispatcher Customer roles typically coordinate with field teams to ensure timely service delivery?

Dispatcher Customer professionals play a key role in bridging communication between customers and field teams. They are responsible for scheduling, tracking, and updating service requests to ensure that technicians or drivers are dispatched efficiently. Effective dispatchers use specialized software to monitor job progress, manage real-time updates, and quickly resolve any issues that arise. Close collaboration with both customers and field staff is essential for meeting service timelines and maintaining high customer satisfaction.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Employers often look for candidates who can handle multiple tasks efficiently and work under pressure, with some roles requiring familiarity with dispatch software or radio systems.

What are the key skills and qualifications needed to thrive as a Dispatcher Customer, and why are they important?

To thrive as a Dispatcher Customer, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and telecommunications tools is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These competencies ensure efficient coordination, timely service delivery, and high customer satisfaction in a fast-paced environment.
More about Dispatcher Customer jobs
What job categories do people searching Dispatcher Customer jobs look for? The top searched job categories for Dispatcher Customer jobs are:
Dispatcher Customer jobs near you
Infographic showing various Dispatcher Customer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.
Intermodal Dispatcher/Customer Service

Intermodal Dispatcher/Customer Service

The Big Blue Box

Ferris, TX • On-site

$50K - $60K/yr

Full-time

Posted 28 days ago

Job description

Join a leader in the industry who is experiencing exciting growth! Our team is dedicated and driven and we are looking to add to our intermodal family!
Schedule: Monday to Friday, 8:00am - 5:00pm
Annual Salary: $50,000 - $60,000
Intermodal Dispatcher/Customer Service - Benefits/Perks:
  • Dog-friendly office
  • Casual attire
  • Competitive compensation and benefits package
  • Family feel
  • Significant growth potential in the business and in the role
  • Be part of a dynamic team and grow in your career!

Intermodal Dispatcher/Customer Service - Job Duties and Responsibilities:
  • Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facility
  • Data entry
  • Track and tracking all orders
  • Schedule appointments for imports/exports
  • Driver paperwork
  • Customer communication
  • Problem solving before the issues result in service failures
  • Timely clerical responsibilities to ensure completeness of job
  • Chassis pickup and drop locations
  • Other job duties as assigned

Intermodal Dispatcher/Customer Service - Education and Experience Required:
  • 2 year degree, Bachelors preferred
  • Transportation/Management experience or will train the right candidate

Intermodal Dispatcher/Customer Service - Knowledge and Skills:
  • Proficient in Microsoft office products
  • Computerized dispatch and record keeping
  • Willingness to adapt to ever changing customer requirements
  • Strong Interpersonal Skills
  • Strong written and verbal communication skills
  • Ability to multi-task and prioritize responsibilities
  • Tolerance to ambiguity

Apply