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Dispatcher Customer Jobs (NOW HIRING)

Frontier Logistics Ltd

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Dispatcher/Customer Service Representative

Cincinnati, OH · On-site

$20 - $22/hr

Dispatcher/Customer Service Representative Position Summary: Frontier Logistics Limited is seeking an experienced and dynamic Intermodal Dispatcher/Customer Service Representative to support our year ...

Mr. Rooter

Dispatcher & Customer Service Manager

Freehold, NJ · On-site

$17 - $21.25/hr

Dispatcher & Customer Service Manager Leadership Opportunity | Mr. Rooter Plumbing We are seeking a Dispatcher & Customer Service Manager to lead, train, and elevate our dispatch and customer service ...

IFLO Inc

Dispatcher Customer Service

Columbia, SC · On-site

$16 - $18/hr

We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

IFLO Inc

Dispatcher Customer Service

Columbia, SC · On-site

$16 - $18/hr

We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Glen-Gery

Dispatcher/Customer Service

Iberia, OH · On-site

$14.25 - $17.75/hr

Along with Dispatching, this person will also have Customer Service responsibilities. DUTIES AND RESPONSIBILITIES: * Coordinate product shipments inbound and outbound by working with Customers, Sales ...

Remodeling Heroes

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Dispatcher & Customer responder

Alameda, CA · On-site

$20 - $26/hr

Answer the phone and schedule potential customers * Dispatch : Schedule calls for the team according to their expertise * Maintain Logs : Keep accurate records of calls, service requests, and ...

R & M Wholesale LLC

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Dispatcher Customer Service

Phoenix, AZ · On-site

$15 - $17/hr

Fast growing tow company looking for dispatcher / call take. Basic computer skills needed, professional phone skills, and bi lingual a plus. three shifts available. Will train right candidate.

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How much do dispatcher customer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for dispatcher customer in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are Dispatcher Customers?

A Dispatcher Customer, often referred to as a Customer Service Dispatcher, is responsible for coordinating and scheduling service calls or deliveries between customers and field staff, such as drivers or technicians. They handle incoming requests from customers, relay information to the appropriate personnel, and ensure that services are delivered efficiently and on time. Dispatcher Customers play a critical role in maintaining communication, tracking progress, and resolving issues to provide high-quality service. Their work is essential in industries like logistics, transportation, utilities, and emergency services.

What is the difference between Dispatcher Customer vs Dispatcher Driver?

AspectDispatcher CustomerDispatcher Driver
Primary RoleCoordinates and manages customer service requests and schedulingCoordinates and manages vehicle dispatching and routing for drivers
Required SkillsCustomer service, communication, schedulingNavigation, route planning, vehicle operation knowledge
Work EnvironmentOffice-based, customer interactionOn the road, vehicle operation
CertificationsCustomer service or dispatching certifications often preferredDriver's license, possibly commercial driving certifications

The main difference between a Dispatcher Customer and a Dispatcher Driver lies in their focus: the Dispatcher Customer handles customer interactions and scheduling, while the Dispatcher Driver manages vehicle dispatching and routing. Both roles require strong communication skills, but their work environments and certifications differ significantly.

How do Dispatcher Customer roles typically coordinate with field teams to ensure timely service delivery?

Dispatcher Customer professionals play a key role in bridging communication between customers and field teams. They are responsible for scheduling, tracking, and updating service requests to ensure that technicians or drivers are dispatched efficiently. Effective dispatchers use specialized software to monitor job progress, manage real-time updates, and quickly resolve any issues that arise. Close collaboration with both customers and field staff is essential for meeting service timelines and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dispatcher Customer, and why are they important?

To thrive as a Dispatcher Customer, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and telecommunications tools is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These competencies ensure efficient coordination, timely service delivery, and high customer satisfaction in a fast-paced environment.
More about Dispatcher Customer jobs
What job categories do people searching Dispatcher Customer jobs look for? The top searched job categories for Dispatcher Customer jobs are:
Dispatcher Customer jobs near you
Infographic showing various Dispatcher Customer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.
Intermodal Dispatcher/Customer Service

Intermodal Dispatcher/Customer Service

The Big Blue Box

Ferris, TX • On-site

$50K - $60K/yr

Full-time

Posted 7 days ago

Job description

Join a leader in the industry who is experiencing exciting growth! Our team is dedicated and driven and we are looking to add to our intermodal family!
Schedule: Monday to Friday, 8:00am - 5:00pm
Annual Salary: $50,000 - $60,000
Intermodal Dispatcher/Customer Service - Benefits/Perks:
  • Dog-friendly office
  • Casual attire
  • Competitive compensation and benefits package
  • Family feel
  • Significant growth potential in the business and in the role
  • Be part of a dynamic team and grow in your career!

Intermodal Dispatcher/Customer Service - Job Duties and Responsibilities:
  • Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facility
  • Data entry
  • Track and tracking all orders
  • Schedule appointments for imports/exports
  • Driver paperwork
  • Customer communication
  • Problem solving before the issues result in service failures
  • Timely clerical responsibilities to ensure completeness of job
  • Chassis pickup and drop locations
  • Other job duties as assigned

Intermodal Dispatcher/Customer Service - Education and Experience Required:
  • 2 year degree, Bachelors preferred
  • Transportation/Management experience or will train the right candidate

Intermodal Dispatcher/Customer Service - Knowledge and Skills:
  • Proficient in Microsoft office products
  • Computerized dispatch and record keeping
  • Willingness to adapt to ever changing customer requirements
  • Strong Interpersonal Skills
  • Strong written and verbal communication skills
  • Ability to multi-task and prioritize responsibilities
  • Tolerance to ambiguity

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