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Dispatcher Customer Jobs (NOW HIRING)

Mr. Rooter

Dispatcher & Customer Service Manager

Freehold, NJ · On-site

$17 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dispatcher & Customer Service Manager Leadership Opportunity | Mr. Rooter Plumbing We are seeking a Dispatcher & Customer Service Manager to lead, train, and elevate our dispatch and customer service ...

IFLO Inc

Dispatcher Customer Service

Columbia, SC · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

IFLO Inc

Dispatcher Customer Service

Columbia, SC · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

We are seeking a Dispatcher Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

CRH

Dispatcher/Customer Service

Twinsburg, OH · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Retirement

Dispatcher/Customer Service AMAT Twinsburg, Ohio, United States Job ID: 527014 The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and ...

R & M Wholesale LLC

Be Seen First

Dispatcher Customer Service

Phoenix, AZ · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

Fast growing tow company looking for dispatcher / call take. Basic computer skills needed, professional phone skills, and bi lingual a plus. three shifts available. Will train right candidate.

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How much do dispatcher customer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for dispatcher customer in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is a dispatcher customer?

A Dispatcher Customer, often referred to as a Customer Service Dispatcher, is responsible for coordinating and scheduling service calls or deliveries between customers and field staff, such as drivers or technicians. They handle incoming requests from customers, relay information to the appropriate personnel, and ensure that services are delivered efficiently and on time. Dispatcher Customers play a critical role in maintaining communication, tracking progress, and resolving issues to provide high-quality service. Their work is essential in industries like logistics, transportation, utilities, and emergency services.

What is the difference between Dispatcher Customer vs Dispatcher Driver?

AspectDispatcher CustomerDispatcher Driver
Primary RoleCoordinates and manages customer service requests and schedulingCoordinates and manages vehicle dispatching and routing for drivers
Required SkillsCustomer service, communication, schedulingNavigation, route planning, vehicle operation knowledge
Work EnvironmentOffice-based, customer interactionOn the road, vehicle operation
CertificationsCustomer service or dispatching certifications often preferredDriver's license, possibly commercial driving certifications

The main difference between a Dispatcher Customer and a Dispatcher Driver lies in their focus: the Dispatcher Customer handles customer interactions and scheduling, while the Dispatcher Driver manages vehicle dispatching and routing. Both roles require strong communication skills, but their work environments and certifications differ significantly.

How does a dispatcher customer coordinate with field teams to ensure timely service delivery?

Dispatcher Customer professionals play a key role in bridging communication between customers and field teams. They are responsible for scheduling, tracking, and updating service requests to ensure that technicians or drivers are dispatched efficiently. Effective dispatchers use specialized software to monitor job progress, manage real-time updates, and quickly resolve any issues that arise. Close collaboration with both customers and field staff is essential for meeting service timelines and maintaining high customer satisfaction.

How to start a dispatcher customer with no experience?

To become a dispatcher customer with no experience, start by gaining basic knowledge of transportation or logistics operations through online courses or training programs. Develop strong communication and organizational skills, and consider obtaining relevant certifications such as a Commercial Driver's License (CDL) or dispatcher training courses. Entry-level positions often require familiarity with dispatch software and a willingness to learn on the job.

What are the key skills and qualifications needed to thrive as a dispatcher customer, and why are they important?

To thrive as a Dispatcher Customer, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and telecommunications tools is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These competencies ensure efficient coordination, timely service delivery, and high customer satisfaction in a fast-paced environment.

Is it hard to get hired as a dispatcher customer?

Getting hired as a dispatcher customer service representative typically requires good communication skills, organization, and familiarity with dispatching software. Employers often look for relevant experience or certifications, and the job may involve shift work or working in a fast-paced environment, but overall, it is accessible with proper qualifications and training.
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Dispatcher Customer jobs near you
Infographic showing various Dispatcher Customer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.

Intermodal Dispatcher/Customer Service

The Big Blue Box

Ferris, TX • On-site

$50K - $60K/yr

Full-time

Re-posted 7 days ago

Job description

Join a leader in the industry who is experiencing exciting growth! Our team is dedicated and driven and we are looking to add to our intermodal family!Schedule: Monday to Friday, 8:00am - 5:00pmAnnual Salary: $50,000 - $60,000Intermodal Dispatcher/Customer Service - Benefits/Perks:Dog-friendly officeCasual attireCompetitive compensation and benefits packageFamily feelSignificant growth potential in the business and in the roleBe part of a dynamic team and grow in your career!Intermodal Dispatcher/Customer Service - Job Duties and Responsibilities:Manage daily intermodal schedule for Big Blue Boxes in our new Dallas facilityData entryTrack and tracking all ordersSchedule appointments for imports/exportsDriver paperworkCustomer communicationProblem solving before the issues result in service failuresTimely clerical responsibilities to ensure completeness of jobChassis pickup and drop locationsOther job duties as assignedIntermodal Dispatcher/Customer Service - Education and Experience Required:2 year degree, Bachelors preferredTransportation/Management experience or will train the right candidateIntermodal Dispatcher/Customer Service - Knowledge and Skills:Proficient in Microsoft office productsComputerized dispatch and record keepingWillingness to adapt to ever changing customer requirementsStrong Interpersonal SkillsStrong written and verbal communication skillsAbility to multi-task and prioritize responsibilitiesTolerance to ambiguity
Job Posted by ApplicantPro