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Dispatcher Customer Jobs (NOW HIRING)

ARS-Rescue Rooter

Dispatcher/CSR

Irving, TX · On-site

$20 - $23/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

Augusta Plumbing and Heating

Dispatcher

Saint Cloud, MN · On-site

$25/hr

Dispatcher / Customer Service - $25/hr - St. Cloud, MN Do you enjoy helping customers, staying organized, and keeping the day moving smoothly? Join Augusta Plumbing Heating & Air Conditioning as our ...

ARS-Rescue Rooter

Dispatcher/CSR

Irving, TX

$20 - $23/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

Radford Overhead Doors Inc

Dispatcher/CSR

San Diego, CA

$18 - $22.50/hr

Major functions of the Dispatcher/CSR Front Desk position include customer service, processing calls, scheduling and confirming jobs, ordering parts and products, sending estimates, processing ...

NORCAL Ambulance

Dispatcher

Sacramento, CA · On-site

$41K - $65K/yr

Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. * He/she shall be ...

Radford Overhead Doors Inc

Dispatcher/CSR

San Diego, CA

$18 - $22.50/hr

Major functions of the Dispatcher/CSR Front Desk position include customer service, processing calls, scheduling and confirming jobs, ordering parts and products, sending estimates, processing ...

NORCAL Ambulance

Dispatcher

Sacramento, CA

$41K - $65K/yr

Dispatcher/Customer Service Agent will then coordinate the transportation request and send to the most appropriate unit based on: unit availability, unit location, travel time, etc. * He/she shall be ...

Aire Serv

Dispatcher/CSR

Raleigh, NC · On-site

$14 - $18/hr

You are responsible for scheduling service requests, dispatching technicians and handling customer complaints. Exemplifying our code of values by showing respect and courtesy to all customers and ...

ARS

Dispatcher/CSR

Irving, TX

$20 - $23/hr

This role plays a key part in ensuring efficient HVAC service dispatch, technician routing, and customer scheduling throughout the day. What We Offer * Weekly pay via direct deposit * Paid training ...

Air Conditioning Specialist

Dispatcher/CSR

Silverhill, AL

$13.50 - $16.75/hr

Excellent communication and customer service skills especially under pressure * Familiarity with Service Titan and HVAC dispatching is ideal (will train for right person) * Team player who is a self ...

Sobieski

Dispatcher

Newark, DE · On-site

Dispatcher Sobieski Services, Inc. in Newark, DE is looking to hire a self-motivated, experienced ... Are you a customer service rockstar looking for a career with a growing company and supportive team

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How much do dispatcher customer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for dispatcher customer in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are Dispatcher Customers?

A Dispatcher Customer, often referred to as a Customer Service Dispatcher, is responsible for coordinating and scheduling service calls or deliveries between customers and field staff, such as drivers or technicians. They handle incoming requests from customers, relay information to the appropriate personnel, and ensure that services are delivered efficiently and on time. Dispatcher Customers play a critical role in maintaining communication, tracking progress, and resolving issues to provide high-quality service. Their work is essential in industries like logistics, transportation, utilities, and emergency services.

What is the difference between Dispatcher Customer vs Dispatcher Driver?

AspectDispatcher CustomerDispatcher Driver
Primary RoleCoordinates and manages customer service requests and schedulingCoordinates and manages vehicle dispatching and routing for drivers
Required SkillsCustomer service, communication, schedulingNavigation, route planning, vehicle operation knowledge
Work EnvironmentOffice-based, customer interactionOn the road, vehicle operation
CertificationsCustomer service or dispatching certifications often preferredDriver's license, possibly commercial driving certifications

The main difference between a Dispatcher Customer and a Dispatcher Driver lies in their focus: the Dispatcher Customer handles customer interactions and scheduling, while the Dispatcher Driver manages vehicle dispatching and routing. Both roles require strong communication skills, but their work environments and certifications differ significantly.

How do Dispatcher Customer roles typically coordinate with field teams to ensure timely service delivery?

Dispatcher Customer professionals play a key role in bridging communication between customers and field teams. They are responsible for scheduling, tracking, and updating service requests to ensure that technicians or drivers are dispatched efficiently. Effective dispatchers use specialized software to monitor job progress, manage real-time updates, and quickly resolve any issues that arise. Close collaboration with both customers and field staff is essential for meeting service timelines and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dispatcher Customer, and why are they important?

To thrive as a Dispatcher Customer, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and telecommunications tools is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These competencies ensure efficient coordination, timely service delivery, and high customer satisfaction in a fast-paced environment.
More about Dispatcher Customer jobs
What job categories do people searching Dispatcher Customer jobs look for? The top searched job categories for Dispatcher Customer jobs are:
Dispatcher Customer jobs near you
Infographic showing various Dispatcher Customer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, and 22% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.
Dispatcher/Customer Service Coordinator

Dispatcher/Customer Service Coordinator

Sansone Air Conditioning

West Palm Beach, FL • On-site

$16.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Sansone Air Conditioning, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our West Palm, FL location.
Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.
Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
To be successful in this role, you must possess:
• a minimum of two years office/customer service experience (dispatch experience is preferred)
• A professional appearance
• Excellent interpersonal skills with the ability to interact with all types of customers
• Strong customer service attitude.
• Able to plan and schedule work rather than just react.
• Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
• Ability to work as part of a team.
• Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.

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