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Dispatcher Customer Jobs (NOW HIRING)

ECS Transportation Group

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Dispatcher / Customer Service

Carrollton, TX · On-site

$17 - $20/hr

We are looking for Customer Service Reps to help in our Dispatch and Reservations departments. Bilingual preferred but not required. This position will carry out day-to-day functions of our Dispatch ...

Towing Company

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Dispatcher/Customer Service Representative

Mckinney, TX · On-site

$20 - $22/hr

We are seeking a Dispatcher/Customer Service Representative to join our team! You will be responsible for accepting tow requests from several major body shop chains, coordinating with vehicle owners ...

R & M Wholesale LLC

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Dispatcher Customer Service

Phoenix, AZ · On-site

$15 - $17/hr

Fast growing tow company looking for dispatcher / call take. Basic computer skills needed, professional phone skills, and bi lingual a plus. three shifts available. Will train right candidate.

Horizon Services

PA · On-site

$17 - $21.25/hr

We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon, PA location. Our associates are our most important resource. They provide the sole source for ...

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How much do dispatcher customer jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for dispatcher customer in the United States is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are Dispatcher Customers?

A Dispatcher Customer, often referred to as a Customer Service Dispatcher, is responsible for coordinating and scheduling service calls or deliveries between customers and field staff, such as drivers or technicians. They handle incoming requests from customers, relay information to the appropriate personnel, and ensure that services are delivered efficiently and on time. Dispatcher Customers play a critical role in maintaining communication, tracking progress, and resolving issues to provide high-quality service. Their work is essential in industries like logistics, transportation, utilities, and emergency services.

How can I become a remote dispatcher?

To become a remote dispatcher, you typically need strong communication and organizational skills, experience with dispatching software, and a reliable internet connection. Many employers require a high school diploma or equivalent, and some may prefer prior experience in logistics or customer service. Certifications in transportation or logistics can also enhance your prospects.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as emergency services dispatchers, airline dispatchers, or logistics managers, with salaries varying based on experience, certifications, and industry. Emergency dispatchers in medical or fire services tend to earn higher wages, especially with advanced training and certifications. Management roles in transportation or logistics companies also offer higher compensation for experienced dispatchers.

What exactly does a dispatcher do?

A dispatcher is responsible for coordinating and scheduling the movement of vehicles, goods, or personnel. They communicate with drivers or team members using radios or computer systems, track locations, and ensure timely deliveries or services. Strong organizational skills and knowledge of routing software are essential for this role.

What is the difference between Dispatcher Customer vs Dispatcher Driver?

AspectDispatcher CustomerDispatcher Driver
Primary RoleCoordinates and manages customer service requests and schedulingCoordinates and manages vehicle dispatching and routing for drivers
Required SkillsCustomer service, communication, schedulingNavigation, route planning, vehicle operation knowledge
Work EnvironmentOffice-based, customer interactionOn the road, vehicle operation
CertificationsCustomer service or dispatching certifications often preferredDriver's license, possibly commercial driving certifications

The main difference between a Dispatcher Customer and a Dispatcher Driver lies in their focus: the Dispatcher Customer handles customer interactions and scheduling, while the Dispatcher Driver manages vehicle dispatching and routing. Both roles require strong communication skills, but their work environments and certifications differ significantly.

How do Dispatcher Customer roles typically coordinate with field teams to ensure timely service delivery?

Dispatcher Customer professionals play a key role in bridging communication between customers and field teams. They are responsible for scheduling, tracking, and updating service requests to ensure that technicians or drivers are dispatched efficiently. Effective dispatchers use specialized software to monitor job progress, manage real-time updates, and quickly resolve any issues that arise. Close collaboration with both customers and field staff is essential for meeting service timelines and maintaining high customer satisfaction.

Is it hard to get hired as a dispatcher?

Getting hired as a dispatcher can vary depending on the industry and location, but generally requires good communication skills, organization, and sometimes relevant certifications or experience. Employers often look for candidates who can handle multiple tasks efficiently and work under pressure, with some roles requiring familiarity with dispatch software or radio systems.

What are the key skills and qualifications needed to thrive as a Dispatcher Customer, and why are they important?

To thrive as a Dispatcher Customer, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and telecommunications tools is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These competencies ensure efficient coordination, timely service delivery, and high customer satisfaction in a fast-paced environment.
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What job categories do people searching Dispatcher Customer jobs look for? The top searched job categories for Dispatcher Customer jobs are:
Dispatcher Customer jobs near you
Infographic showing various Dispatcher Customer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,801 per year, or $18.7 per hour.
Plumbing Dispatcher - Customer Service Associate

Plumbing Dispatcher - Customer Service Associate

Bryco Plumbing

Los Angeles, CA • On-site

$18 - $22/hr

Full-time

Medical, PTO

Posted 12 days ago

Be an early applicant

Job description

Bryco Plumbing, located in Winnetka, CA, is seeking a full-time Plumbing Dispatcher - Customer Service Associate to join our team. This position offers stable employment with competitive pay ranging from $18 to $22 per hour.


Aside from earning great pay, you can also enjoy the following benefits:

  • Medical insurance
  • Paid vacation
  • Major holidays off

WHAT'S YOUR DAY LIKE?

This is a full-time position, Monday through Friday, at our office in Winnetka, CA. The consistent weekday schedule provides reliability and structure for your workweek.


As a Plumbing Dispatcher - Customer Service Associate, you will spend your day answering incoming phone calls from customers, providing them with helpful and courteous assistance. You will be responsible for entering customer and job information into our computer system with accuracy. Dispatching service calls to our technicians promptly and efficiently will be a core part of your role. In addition, you will handle paper filing and perform other routine office duties as needed to support the smooth operation of the business.


WHO ARE WE?

For over 27 years, our family-owned business has provided smart plumbing solutions to Los Angeles and the San Fernando Valley, establishing ourselves as one of the area's most experienced and dependable service providers. We recognize that our continued growth and reputation for excellence are built on the dedication and professionalism of our team. That's why we are committed to fostering a supportive and respectful workplace, where integrity, honesty, and good character are not just encouraged but expected. We invest in our employees through ongoing training and professional development, and we reward their hard work with competitive pay, distinctive benefits, and a positive, engaging work environment. At our company, you'll find not only a place to build your career, but a team that genuinely values your contributions and supports your success.


WHAT'S NEEDED FROM A PLUMBING DISPATCHER - CUSTOMER SERVICE ASSOCIATE?

  • Ability to answer phone calls professionally and helpfully
  • Strong data entry skills and computer proficiency
  • Ability to dispatch service calls to technicians clearly and efficiently
  • Ability to manage paper filing and routine office tasks
  • Positive attitude and excellent communication skills

At least two years of customer service representative experience is a plus, but you can also be trained. If you are interested in joining Bryco Plumbing as a Plumbing Dispatcher - Customer Service Associate, we encourage you to apply today using our mobile-friendly application process.


Job Posted by ApplicantPro