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Claims Dispatcher Jobs (NOW HIRING)

TAS Environmental Services LP

Dispatcher

San Marcos, TX · On-site

The Dispatcher will play a crucial role in ensuring efficient communication between drivers and the ... Send medical claims to insurance companies Follow up on claims: Ensure that insurance companies pay ...

TAS Environmental Services

Dispatcher

San Marcos, TX · On-site

The Dispatcher will play a crucial role in ensuring efficient communication between drivers and the ... Send medical claims to insurance companies Follow up on claims: Ensure that insurance companies pay ...

TAS Environmental Services LP

Dispatcher

San Marcos, TX · On-site

The Dispatcher will play a crucial role in ensuring efficient communication between drivers and the ... Send medical claims to insurance companies Follow up on claims: Ensure that insurance companies pay ...

Elevate Textiles

Dispatcher

Greensboro, NC · On-site

Dispatcher Elevate Textiles, a global provider of textile products and solutions, is looking to ... Also assists with other responsibilities including to coordinate and track transportation claims ...

ROYAL

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Facilities Maintenance Dispatcher

Stilwell, KS · On-site

$21 - $25/hr

One (1) year of experience in facilities management, call center operations, insurance claims, dispatching, customer success, or a related field * One (1) year of project management experience * One ...

New

Elevate Textiles

Dispatcher

Greensboro, NC · On-site

The Dispatcher is responsible for coordinating efficient logistics and communications between ... Also assists with other responsibilities including to coordinate and track transportation claims ...

Oberweis Dairy

Dispatcher

North Aurora, IL · On-site

... Dispatcher is responsible for coordinating and scheduling all transportation and delivery ... Insurance Claims: Document and report incidents, accidents, or cargo claims, and assist with ...

PTG Logistics

DISPATCHER

Flower Mound, TX · On-site

$18/hr

Dispatcher PTG Logistics is a trusted, asset-based carrier that's been growing for over 25 years ... Handle claims and ensure appropriate charges are assigned. * Recruit independent owner operators ...

PTG Logistics

DISPATCHER

Flower Mound, TX

$18/hr

As a Dispatcher, you will take charge of daily operations, focusing on building and maintaining ... Handle claims and ensure appropriate charges are assigned. * Recruit Independent Owner Operators ...

PTG Logistics

DISPATCHER

Flower Mound, TX · On-site

$18/hr

As a Dispatcher, you will take charge of daily operations, focusing on building and maintaining ... Handle claims and ensure appropriate charges are assigned. * Recruit Independent Owner Operators ...

Bush Specialty Vehicles

DISPATCHER

Flower Mound, TX · On-site

$18/hr

As a Dispatcher, you will take charge of daily operations, focusing on building and maintaining ... Handle claims and ensure appropriate charges are assigned. * Recruit Independent Owner Operators ...

Pillar Logistics

Administrative Dispatcher

Buford, GA · On-site

$18/hr

Administrative Dispatcher, Logistics Pillar Logistics, LLC dba Summit Delivery Services (Buford, GA ... Claims examination and process * Filing organizational paperwork * Must be familiar with Microsoft ...

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Claims Dispatcher information

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How much do claims dispatcher jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does a claims dispatcher do?

A Claims Dispatcher is responsible for assigning and coordinating insurance claims to the appropriate adjusters or field agents. They act as a communication link between claimants, adjusters, and other stakeholders, ensuring that claims are processed efficiently and accurately. Their duties often include gathering initial claim information, prioritizing cases based on urgency, and tracking the status of each claim. Claims Dispatchers play a key role in maintaining workflow and helping customers receive timely assistance.

What are the key skills and qualifications needed to thrive as a claims dispatcher, and why are they important?

To thrive as a Claims Dispatcher, you need strong organizational skills, attention to detail, and a background in insurance or logistics, often supported by a high school diploma or equivalent. Familiarity with claims management software, dispatch systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies are crucial for efficiently coordinating claims processes, ensuring accurate record-keeping, and maintaining customer satisfaction during stressful situations.

What are the most common challenges faced by claims dispatchers and how can they be managed effectively?

One of the most common challenges for Claims Dispatchers is managing a high volume of incoming claims while ensuring timely and accurate dispatching to field adjusters or service providers. Prioritizing urgent cases, maintaining clear communication with both clients and field staff, and staying organized are essential for success. Utilizing dispatch management software and developing strong multitasking skills can help Claims Dispatchers handle these demands efficiently. Additionally, being adaptable and solution-oriented is vital, as unexpected issues or changes in schedules often arise.

What is the difference between Claims Dispatcher vs Claims Adjuster?

AspectClaims DispatcherClaims Adjuster
CredentialsHigh school diploma or equivalent; sometimes industry-specific trainingState licensing or certification often required; relevant insurance licenses
Work EnvironmentOffice setting, coordinating claims logisticsField or office-based, investigating claims and inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusters, public adjusters

Claims Dispatchers primarily coordinate and schedule claims-related activities within insurance companies, focusing on logistics. Claims Adjusters investigate, evaluate, and settle claims, often inspecting damages in the field. While both roles are essential in the claims process, Claims Dispatchers handle administrative coordination, whereas Claims Adjusters perform detailed assessments and decision-making.

Is a claims dispatcher a high stress job?

A claims dispatcher is responsible for coordinating and managing insurance claims, which can involve handling urgent situations and tight deadlines. The job can be stressful due to the need for accuracy, communication with multiple parties, and managing high workloads, especially during peak claim periods. However, stress levels vary depending on the employer, workload, and individual skills in organization and communication.

Is it hard to get hired as a claims dispatcher?

Getting hired as a claims dispatcher can vary depending on the employer and location, but generally requires good communication skills, organization, and knowledge of insurance processes. Relevant experience or certifications in insurance or claims handling can improve chances, and some positions may require a background check or specific software proficiency. Entry-level roles are often available, but competition can exist for more experienced positions.
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What job categories do people searching Claims Dispatcher jobs look for?

The top searched job categories for Claims Dispatcher jobs are:

Claims Dispatcher jobs near you
Infographic showing various Claims Dispatcher job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Claims Associate (Roofing / Property Claims) - Standby CAT Roster (REMOTE)

Hancock Claims Consultants

Alpharetta, GA • On-site, Remote

$23/hr

Contractor

Posted 10 days ago

Job description

Position Summary
The Claims Associate supports the day-to-day handling of residential and commercial property claims by coordinating inspections, dispatching assignments, communicating with inspectors, vendors, and carriers, and ensuring claims move efficiently through the process. This role is ideal for someone who thrives in a fast-paced environment, can multitask effectively, and enjoys providing excellent customer service while working remotely.
Schedule
Schedule varies based on catastrophe (CAT) activity and business needs.
  • During active CAT events, shifts may fall anywhere between 7:00 AM and 10:00 PM (local time), seven days a week, based on your availability.
  • Expected workload: Approximately 10-15 claims per hour during CAT events.

Responsibilities
  • Receive and dispatch new inspection assignments.
  • Assist with claim intake and enter assignments into the dispatch system.
  • Schedule inspections with policyholders.
  • Coordinate with field inspectors, vendors, and internal teams.
  • Maintain accurate claim notes and documentation.
  • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion.
  • Ensure claims are handled accurately and efficiently while meeting service level expectations.
  • Provide professional, empathetic customer service when communicating with policyholders and business partners.

Qualifications
  • 1-3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to prioritize and manage multiple tasks.
  • Comfortable working in multiple software systems simultaneously.
  • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams).
  • Ability to work independently in a remote environment.

Preferred Skills
  • Understanding of property insurance claim workflows.
  • Basic knowledge of residential roofing and construction terminology.
  • Ability to read repair estimates.
  • Excellent time management and problem-solving skills.
  • Customer-focused with a professional and empathetic communication style.
  • Ability to adapt quickly in a fast-paced CAT environment.
  • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software is preferred.

Equipment
Reliable internet connection and a Windows (Microsoft) laptop or desktop computer.

Apply