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Claims Dispatcher Jobs (NOW HIRING)

Elevate Textiles

Dispatcher

Greensboro, NC · On-site

The Dispatcher is responsible for coordinating efficient logistics and communications between ... Also assists with other responsibilities including to coordinate and track transportation claims ...

Dent Wizard

Keys Claims Coordinator

$21.01 - $26.26/hr

Dispatch over 750 vehicles weekly using internal technology to technicians and/or third-party locksmiths. * Manage and update claims within the portal. * Follow up with technicians daily to provide ...

PTG Logistics

DISPATCHER

Flower Mound, TX · On-site

$18/hr

As a Dispatcher, you will take charge of daily operations, focusing on building and maintaining ... Handle claims and ensure appropriate charges are assigned. * Recruit Independent Owner Operators ...

SALSON LOGISTICS INC

Dispatcher

Newark, NJ

$40K - $70K/yr

... claims processes by providing accurate delivery records and documentationQualifications & ExperienceRequired:5+ years of experience in LTL or freight dispatchingExperience dispatching multi-stop ...

Bush Specialty Vehicles

DISPATCHER

Flower Mound, TX · On-site

$18/hr

As a Dispatcher, you will take charge of daily operations, focusing on building and maintaining ... Handle claims and ensure appropriate charges are assigned. * Recruit Independent Owner Operators ...

Fabian Oil, Inc.

Dispatcher

Oakland, ME

Fabian Oil - Full-Time Dispatcher Fabian Oil is seeking a full-time Dispatcher to support our ... Coordinate parts orders, manage inventory, handle warranty claims, and track parts used or returned.

PTG Logistics

DISPATCHER

Flower Mound, TX

$18/hr

As a Dispatcher, you will take charge of daily operations, focusing on building and maintaining ... Handle claims and ensure appropriate charges are assigned. * Recruit Independent Owner Operators ...

Fabian Oil

Dispatcher

Oakland, ME

Fabian Oil - Full-Time Dispatcher Fabian Oil is seeking a full-time Dispatcher to support our ... Coordinate parts orders, manage inventory, handle warranty claims, and track parts used or returned.

Fabian Oil, Inc.

Dispatcher

Oakland, ME · On-site

$19 - $25/hr

Description Fabian Oil - Full-Time Dispatcher Fabian Oil is seeking a full-time Dispatcher to ... Coordinate parts orders, manage inventory, handle warranty claims, and track parts used or returned.

Melton Truck Lines

Claims Adjuster

Tulsa, OK

Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention. * Provide insights and recommendations to improve claims processes and reduce exposure.

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How much do claims dispatcher jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for claims dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Dispatcher, and why are they important?

To thrive as a Claims Dispatcher, you need strong organizational skills, attention to detail, and a background in insurance or logistics, often supported by a high school diploma or equivalent. Familiarity with claims management software, dispatch systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies are crucial for efficiently coordinating claims processes, ensuring accurate record-keeping, and maintaining customer satisfaction during stressful situations.

What is the difference between Claims Dispatcher vs Claims Adjuster?

AspectClaims DispatcherClaims Adjuster
CredentialsHigh school diploma or equivalent; sometimes industry-specific trainingState licensing or certification often required; relevant insurance licenses
Work EnvironmentOffice setting, coordinating claims logisticsField or office-based, investigating claims and inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusters, public adjusters

Claims Dispatchers primarily coordinate and schedule claims-related activities within insurance companies, focusing on logistics. Claims Adjusters investigate, evaluate, and settle claims, often inspecting damages in the field. While both roles are essential in the claims process, Claims Dispatchers handle administrative coordination, whereas Claims Adjusters perform detailed assessments and decision-making.

Is a dispatcher a high stress job?

A claims dispatcher role can be high stress due to the need to manage multiple urgent requests, coordinate with various parties, and meet tight deadlines. The job often requires strong organizational skills, attention to detail, and the ability to handle pressure in a fast-paced environment.

What are the most common challenges faced by Claims Dispatchers and how can they be managed effectively?

One of the most common challenges for Claims Dispatchers is managing a high volume of incoming claims while ensuring timely and accurate dispatching to field adjusters or service providers. Prioritizing urgent cases, maintaining clear communication with both clients and field staff, and staying organized are essential for success. Utilizing dispatch management software and developing strong multitasking skills can help Claims Dispatchers handle these demands efficiently. Additionally, being adaptable and solution-oriented is vital, as unexpected issues or changes in schedules often arise.

What does a Claims Dispatcher do?

A Claims Dispatcher is responsible for assigning and coordinating insurance claims to the appropriate adjusters or field agents. They act as a communication link between claimants, adjusters, and other stakeholders, ensuring that claims are processed efficiently and accurately. Their duties often include gathering initial claim information, prioritizing cases based on urgency, and tracking the status of each claim. Claims Dispatchers play a key role in maintaining workflow and helping customers receive timely assistance.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a background check, completing specialized training, and demonstrating strong communication skills. The hiring process can be competitive due to the critical nature of the role and the need for quick decision-making, but candidates with relevant experience and certifications often have an advantage.

What qualifications do I need to be a truck dispatcher?

To be a truck dispatcher, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with transportation management software. Some employers prefer experience in logistics or trucking, and certifications such as a freight broker license can be advantageous.

What is the highest paid dispatcher?

The highest paid dispatchers are often those with extensive experience, specialized skills, or working in high-demand industries such as aviation, emergency services, or logistics. Salaries can reach over $70,000 annually, with some senior or specialized dispatchers earning higher compensation based on certifications and location. Factors like industry, certifications, and geographic region influence top earnings for dispatchers.
More about Claims Dispatcher jobs
What job categories do people searching Claims Dispatcher jobs look for? The top searched job categories for Claims Dispatcher jobs are:
Claims Dispatcher jobs near you
Claims Support Representative

Claims Support Representative

American Integrity Insurance Company of Florida, Inc.

Tampa, FL

Full-time

Posted 25 days ago

Job description

Job Summary

Title: Claims Support Representative

You'll Report To: Claims Operations Lead

The Claims Support Representative will function in a team environment and share in responsibility for handling duties in support of the claim organization, including accurate processing of vendor invoices, assistance with securing policy information, handling of claim and general mail, claims dispatch, and claim settlement documents. The Claims Support Representative will also communicate with both external and internal customers as needed to ensure a seamless customer experience during their time of loss. 

Responsibilities
  • Ensure delivery of excellent customer service through fast and accurate processing of notices, communication, and coordinating with other departments to resolve claims.
  • Build and maintain business relationship with clients by providing prompt and accurate service so as to promote customer satisfaction.
  • Function in a team environment and share in responsibility for handling duties in support of the claims organization, include: accurate processing of vendor invoices, assistance securing policy information, handling of claim and general mail, dispatch of claims and claim settlement documents.
  • Communicate with customers, agents, and other partners verbally and in writing in a professional manner.
  • Maintain appropriate documentation on all claim files.
  • Meet company service standards and effectively uses the diary system to remain current.
  • Perform other related duties as assigned.
Qualifications

Education: High School Diploma or GED required.  College Degree preferred.

Experience: One (1) to three (3) years prior experience in an administrative role/function. Insurance industry experience is preferred. 

Knowledge: Specific knowledge of homeowner's insurance and / or additional education would be preferred.

Skills:

  • Excellent time management and multitasking abilities with a keen attention to detail is required.

  • Experience with Microsoft Office, including Outlook and Word. Excel is preferred.
  • Ability to balance timeliness and accuracy.
  • Ability to listen and communicate clearly while maintaining proper confidentiality.
  • Strong decision-making and problem solving skills.
Your Environment (Text Only)Schedule: 8:30-5:30pm, M-F. #LI-Onsite   Working Conditions: Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.   Travel: Minimum, as required.   ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.    American Integrity Insurance Group is an Equal Opportunity Employer.Employment Type: FULL_TIME

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