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Claims Dispatcher Jobs (NOW HIRING)

ServiceMaster

Claims Coordinator

Marietta, GA · On-site

$17 - $22/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Manage claims from First Notice of Loss (FNOL) through job completion using our CRM * Dispatch technicians based on availability and job urgency * Track job progress to ensure we meet insurance ...

Airtron

Dispatcher

Indianapolis, IN

The Dispatcher will provide operational support by scheduling and dispatching field service ... Ensures that good customer relations are maintained, and that customer claims and complaints are ...

Plymouth Rock Assurance

Claims Associate, PD

Parsippany, NJ · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prepare dispatch instructions for field personnel to inspect vehicles. * Negotiate and settle claims within individual authority limits and seek supervisor approval for claims exceeding authority or ...

Airtron LLC

Dispatcher

Indianapolis, IN

The Dispatcher will provide operational support by scheduling and dispatching field service ... claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. · ...

Gypsum Management and Supply

Assistant Dispatcher

Ocala, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... claims. Basic Qualifications * GED required, some college preferred * Minimum of 2 years of ... dispatching experience * Core Competencies: Strive to do the right thing by displaying trust and ...

Leonard's Express Inc

Off Hours Dispatcher

Farmington, NY · On-site

$21 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Review and consult with drivers and additional personnel on incidents, accidents, and claims ... Strong Microsoft Office skills The Off Hours Dispatcher is primarily located in a climate ...

Radford Overhead Doors Inc

Dispatcher/CSR

San Diego, CA

$18 - $22.50/hr

Major functions of the Dispatcher/CSR Front Desk position include customer service, processing ... claims and supporting field service technicians as needed. The right candidate for this position ...

Radford Overhead Doors Inc

Dispatcher/CSR

San Diego, CA · On-site

$18 - $22.50/hr

Major functions of the Dispatcher/CSR Front Desk position include customer service, processing ... claims and supporting field service technicians as needed. The right candidate for this position ...

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Claims Dispatcher information

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How much do claims dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for claims dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims dispatcher, and why are they important?

To thrive as a Claims Dispatcher, you need strong organizational skills, attention to detail, and a background in insurance or logistics, often supported by a high school diploma or equivalent. Familiarity with claims management software, dispatch systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies are crucial for efficiently coordinating claims processes, ensuring accurate record-keeping, and maintaining customer satisfaction during stressful situations.

What is the difference between Claims Dispatcher vs Claims Adjuster?

AspectClaims DispatcherClaims Adjuster
CredentialsHigh school diploma or equivalent; sometimes industry-specific trainingState licensing or certification often required; relevant insurance licenses
Work EnvironmentOffice setting, coordinating claims logisticsField or office-based, investigating claims and inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusters, public adjusters

Claims Dispatchers primarily coordinate and schedule claims-related activities within insurance companies, focusing on logistics. Claims Adjusters investigate, evaluate, and settle claims, often inspecting damages in the field. While both roles are essential in the claims process, Claims Dispatchers handle administrative coordination, whereas Claims Adjusters perform detailed assessments and decision-making.

What are the most common challenges faced by claims dispatchers and how can they be managed effectively?

One of the most common challenges for Claims Dispatchers is managing a high volume of incoming claims while ensuring timely and accurate dispatching to field adjusters or service providers. Prioritizing urgent cases, maintaining clear communication with both clients and field staff, and staying organized are essential for success. Utilizing dispatch management software and developing strong multitasking skills can help Claims Dispatchers handle these demands efficiently. Additionally, being adaptable and solution-oriented is vital, as unexpected issues or changes in schedules often arise.

How much does a claims dispatcher earn?

A claims dispatcher typically earns between $35,000 and $55,000 annually, depending on experience, location, and the size of the company. They often work in insurance or claims management environments and may require familiarity with claims processing software and good communication skills.

Is it hard to get hired as a claims dispatcher?

Getting hired as a claims dispatcher can vary depending on the industry and location, but generally requires good organizational skills, knowledge of insurance processes, and sometimes relevant certifications. Entry-level positions may be easier to obtain, while more experienced roles may require prior experience or specialized training. Strong communication skills and familiarity with dispatching software can improve job prospects.

What does a claims dispatcher do?

A Claims Dispatcher is responsible for assigning and coordinating insurance claims to the appropriate adjusters or field agents. They act as a communication link between claimants, adjusters, and other stakeholders, ensuring that claims are processed efficiently and accurately. Their duties often include gathering initial claim information, prioritizing cases based on urgency, and tracking the status of each claim. Claims Dispatchers play a key role in maintaining workflow and helping customers receive timely assistance.

Is claims processing a stressful job?

Claims processing is a role that can involve high-pressure situations, especially when dealing with urgent claims or complex cases. It requires attention to detail, organization, and sometimes working under tight deadlines, which can contribute to stress levels for some employees.
More about Claims Dispatcher jobs

What job categories do people searching Claims Dispatcher jobs look for?

The top searched job categories for Claims Dispatcher jobs are:

Claims Dispatcher jobs near you
Infographic showing various Claims Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Claims Coordinator

ServiceMaster

Marietta, GA • On-site

$17 - $22/hr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Benefits:
  • 401(k)
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Training & development

Claims Coordinator - Restoration Industry
Join our team and help guide homeowners through one of the most important processes after a disaster-restoring their peace of mind We're looking for a detail-oriented, proactive Claims Coordinator to manage restoration claims from start to finish. If you thrive in a fast-paced environment, enjoy helping people, and are highly organized-we want to meet you.
What You'll Do:
  • Manage claims from First Notice of Loss (FNOL) through job completion using our CRM
  • Dispatch technicians based on availability and job urgency
  • Track job progress to ensure we meet insurance carrier SLAs and internal deadlines
  • Communicate clearly with homeowners, insurance adjusters, and mortgage companies
  • Review and upload documents, job notes, and photos-follow up on anything missing
  • Assist with or draft Xactimate estimates; ensure accuracy before submission
  • Handle customer concerns quickly and escalate issues when necessary
  • Keep daily job documentation organized and up to date
  • Work closely with Project Managers, Estimators, and technicians to keep projects moving

What We're Looking For:
  • High school diploma or GED required; college preferred
  • 1-3 years of Xactimate (X1 or 28) experience preferred
  • Strong customer service and communication skills
  • Excellent organization, time management, and attention to detail
  • Comfortable with Microsoft Office and CRM tools
  • Calm and professional under pressure
  • IICRC certifications (WRT, ASD, OCT, etc.) a plus

Why You'll Love Working With Us:
  • Make a meaningful impact during people's toughest times
  • Supportive team atmosphere with room for growth
  • Competitive pay, training, and benefits
  • Fast-paced, never-boring environment
  • Opportunity to learn restoration and claims management from the inside out

Physical Requirements:
  • Sitting and computer use for extended periods
  • Occasional lifting (up to 20 lbs)
  • Frequent typing, phone use, and task switching

Apply today and become the reliable link between our field crews, our clients, and our insurance partners!
Compensation: $17.00 - $22.00 per hour
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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