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Claims Dispatcher Jobs (NOW HIRING)

Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention. * Provide insights and recommendations to improve claims processes and reduce exposure.

Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention. * Provide insights and recommendations to improve claims processes and reduce exposure.

Dispatcher/Warranty Clerk

Thousand Oaks, CA · On-site

$36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatcher/Warranty Clerk Become a Rusnak! Join Rusnak Auto Group, a leading automotive ... Ensures claims are input correctly and on a timely basis with all relevant information included.

Dispatcher/Warranty Clerk

Thousand Oaks, CA · On-site

$36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatcher/Warranty Clerk Become a Rusnak! Join Rusnak Auto Group, a leading automotive ... Ensures claims are input correctly and on a timely basis with all relevant information included.

New

Dispatcher - Internal

Fargo, ND · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Processing damage claims by gathering documentation and coordinating resolution * Monitoring ... Proficiency with Microsoft Office and dispatch-related systems Preferred Qualifications * Bachelor ...

Dispatcher/Warranty Clerk

Thousand Oaks, CA · On-site

$36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatcher/Warranty Clerk Become a Rusnak! Join Rusnak Auto Group, a leading automotive ... Ensures claims are input correctly and on a timely basis with all relevant information included.

Dispatcher/Warranty Clerk

Oakland, CA

$36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dispatcher/Warranty Clerk Become a Rusnak! Join Rusnak Auto Group, a leading automotive ... Ensures claims are input correctly and on a timely basis with all relevant information included.

Senior Freight Dispatcher

Denver, CO

$75K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Senior Feight Dispatcher Location: Denver, CO Department: Transport Salary: $75,000 - $90,000 ... · Claims and service performance · Operational accuracy What We offer: · Competitive ...

Claims Examiner

Glen Allen, VA · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Claims Examiner Location: Full time in-office, Richmond, VA 23233 We are seeking a ... Recognized as a Top Workplace by Richmond Times-Dispatch Equal Employment Opportunity (EEO ...

The Dispatcher plans the assignments of personnel and equipment to complete orders and warehouse ... Coordinate with the Quality Assurance Manager and Claims Manager in the areas of training ...

Dispatcher

Charlotte, NC · On-site

  • Retirement

  • PTO

The Dispatcher plans the assignments of personnel and equipment to complete orders and warehouse ... Coordinate with the Quality Assurance Manager and Claims Manager in the areas of training ...

Claims Coordinator

Marietta, GA · On-site

$17 - $22/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Manage claims from First Notice of Loss (FNOL) through job completion using our CRM * Dispatch technicians based on availability and job urgency * Track job progress to ensure we meet insurance ...

The Dispatcher will provide operational support by scheduling and dispatching field service ... Ensures that good customer relations are maintained, and that customer claims and complaints are ...

Showing results 21-40

Claims Dispatcher information

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$33

How much do claims dispatcher jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for claims dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims dispatcher, and why are they important?

To thrive as a Claims Dispatcher, you need strong organizational skills, attention to detail, and a background in insurance or logistics, often supported by a high school diploma or equivalent. Familiarity with claims management software, dispatch systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies are crucial for efficiently coordinating claims processes, ensuring accurate record-keeping, and maintaining customer satisfaction during stressful situations.

What is the difference between Claims Dispatcher vs Claims Adjuster?

AspectClaims DispatcherClaims Adjuster
CredentialsHigh school diploma or equivalent; sometimes industry-specific trainingState licensing or certification often required; relevant insurance licenses
Work EnvironmentOffice setting, coordinating claims logisticsField or office-based, investigating claims and inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusters, public adjusters

Claims Dispatchers primarily coordinate and schedule claims-related activities within insurance companies, focusing on logistics. Claims Adjusters investigate, evaluate, and settle claims, often inspecting damages in the field. While both roles are essential in the claims process, Claims Dispatchers handle administrative coordination, whereas Claims Adjusters perform detailed assessments and decision-making.

What are the most common challenges faced by claims dispatchers and how can they be managed effectively?

One of the most common challenges for Claims Dispatchers is managing a high volume of incoming claims while ensuring timely and accurate dispatching to field adjusters or service providers. Prioritizing urgent cases, maintaining clear communication with both clients and field staff, and staying organized are essential for success. Utilizing dispatch management software and developing strong multitasking skills can help Claims Dispatchers handle these demands efficiently. Additionally, being adaptable and solution-oriented is vital, as unexpected issues or changes in schedules often arise.

How much does a claims dispatcher earn?

A claims dispatcher typically earns between $35,000 and $55,000 annually, depending on experience, location, and the size of the company. They often work in insurance or claims management environments and may require familiarity with claims processing software and good communication skills.

Is it hard to get hired as a claims dispatcher?

Getting hired as a claims dispatcher can vary depending on the industry and location, but generally requires good organizational skills, knowledge of insurance processes, and sometimes relevant certifications. Entry-level positions may be easier to obtain, while more experienced roles may require prior experience or specialized training. Strong communication skills and familiarity with dispatching software can improve job prospects.

What does a claims dispatcher do?

A Claims Dispatcher is responsible for assigning and coordinating insurance claims to the appropriate adjusters or field agents. They act as a communication link between claimants, adjusters, and other stakeholders, ensuring that claims are processed efficiently and accurately. Their duties often include gathering initial claim information, prioritizing cases based on urgency, and tracking the status of each claim. Claims Dispatchers play a key role in maintaining workflow and helping customers receive timely assistance.

Is claims processing a stressful job?

Claims processing is a role that can involve high-pressure situations, especially when dealing with urgent claims or complex cases. It requires attention to detail, organization, and sometimes working under tight deadlines, which can contribute to stress levels for some employees.
More about Claims Dispatcher jobs

What job categories do people searching Claims Dispatcher jobs look for?

The top searched job categories for Claims Dispatcher jobs are:

Infographic showing various Claims Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 89% Full Time, 8% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Full-time

Re-posted 24 days ago


Job description

The Property and Cargo Claim Adjuster is responsible for managing claims involving cargo loss, property damage, and auto damage across 48 states within a flatbed trucking operation. This desk-based role requires strong analytical skills, attention to detail, and the ability to resolve claims efficiently and in compliance with company policies and regulatory standards. Experience with bodily injury is a plus. The position is based in our Tulsa office.

Essential Duties and Responsibilities:

Claims Investigation & Evaluation

  • Handle cargo, property, and auto damage claims from intake through resolution.
  • Review documentation, photographs, driver statements, and other evidence to determine liability and damages.
  • Manage the investigation process by determining what outside resources (e.g., appraisers, adjusters, forensic experts) are needed for each incident.
  • Communicate effectively with drivers, vendors, first responders, customers, and third-party claimants.

Claim Resolution

  • Negotiate settlements with claimants, vendors, and third parties.
  • Identify and pursue subrogation and recovery opportunities.
  • Use specific industry, company, and case knowledge to reach the best agreement for the operational success of Melton.

Documentation & Compliance

  • Maintain accurate and detailed claim files, notes, and reports.
  • Ensure compliance with federal, state, and industry regulations, including DOT and FMCSA standards.
  • Stay current on regulatory changes and industry best practices.

Internal Collaboration

  • Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention.
  • Provide insights and recommendations to improve claims processes and reduce exposure.

Qualifications:

-Must have an active Claims Adjusters license and be willing to complete continuing education and training.

- Proven experience as a Claims Adjuster, property, cargo, and bodily injury experience preferred.

- Knowledge of the trucking and logistics industry, including relevant regulations and compliance requirements.

- Strong analytical and decision-making skills, with the ability to manage complex claims.

- Excellent negotiation and interpersonal skills, with the ability to communicate effectively with various stakeholders.

- Proficient in claims management software and Microsoft Office Suite.

-High school diploma required, college degree preferred.

-English/Spanish bilingual preferred but not required.

Physical Demands: It is necessary to talk, hear, sit, walk, type, and write. It is occasionally necessary to lift up to 25 lbs.


Melton Truck Lines logo

About Melton Truck Lines

Sourced by ZipRecruiter

Melton Truck Lines is known for treating its drivers like family. Melton has been running more than 60 years with a reputation of excellence and stability in the trucking industry. Melton aims to remain ahead of the competition with top pay and benefits, free on-site clinics and dentists, 24/7 driver help desk, performance and referral bonuses, rider and pet programs, and much more.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Tulsa, OK, US

Year founded

1954