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Claims Dispatcher Jobs (NOW HIRING)

Hope, Scobey, Central

SMSS - Dispatcher

San Antonio, TX · On-site

The Dispatcher must manage schedules to ensure timely arrivals and deliveries for our customers ... Work with claims department to ensure the claims process and charge backs are accurate. * Work with ...

Melton Truck Lines, Inc.

Claims Adjuster

Tulsa, OK · On-site

Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention. * Provide insights and recommendations to improve claims processes and reduce exposure.

Melton Truck Lines

Claims Adjuster

Tulsa, OK · On-site

Partner with Safety, Risk Management, Dispatch, and Operations to support investigations and loss prevention. * Provide insights and recommendations to improve claims processes and reduce exposure.

Alacrity Solutions

Dispatcher - Auto Warranty

Fishers, IN · On-site +1

$18 - $25/hr

Assign or have sent a fee back on all claims received by 6 pm each day for all states assigned for coverage (including states covered when another dispatcher is off) * Use inspectors in the areas ...

Richmond National

Claims Examiner

Glen Allen, VA · On-site

$65K - $85K/yr

Job Title: Claims Examiner Location: Full time in-office, Richmond, VA 23233 We are seeking a ... Recognized as a Top Workplace by Richmond Times-Dispatch Equal Employment Opportunity (EEO ...

Suddath Companies

Dispatcher

Charlotte, NC · On-site

The Dispatcher plans the assignments of personnel and equipment to complete orders and warehouse ... Coordinate with the Quality Assurance Manager and Claims Manager in the areas of training ...

Suddath Van Lines, Inc.

Dispatcher

Charlotte, NC · On-site

The Dispatcher plans the assignments of personnel and equipment to complete orders and warehouse ... Coordinate with the Quality Assurance Manager and Claims Manager in the areas of training ...

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All JobsFinance and Insurance JobsInsurance JobsInsurance Claims Specialist JobsClaims Dispatcher Jobs

Claims Dispatcher information

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$11

$22

$33

How much do claims dispatcher jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What does a claims dispatcher do?

A Claims Dispatcher is responsible for assigning and coordinating insurance claims to the appropriate adjusters or field agents. They act as a communication link between claimants, adjusters, and other stakeholders, ensuring that claims are processed efficiently and accurately. Their duties often include gathering initial claim information, prioritizing cases based on urgency, and tracking the status of each claim. Claims Dispatchers play a key role in maintaining workflow and helping customers receive timely assistance.

What are the key skills and qualifications needed to thrive as a claims dispatcher, and why are they important?

To thrive as a Claims Dispatcher, you need strong organizational skills, attention to detail, and a background in insurance or logistics, often supported by a high school diploma or equivalent. Familiarity with claims management software, dispatch systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies are crucial for efficiently coordinating claims processes, ensuring accurate record-keeping, and maintaining customer satisfaction during stressful situations.

What are the most common challenges faced by claims dispatchers and how can they be managed effectively?

One of the most common challenges for Claims Dispatchers is managing a high volume of incoming claims while ensuring timely and accurate dispatching to field adjusters or service providers. Prioritizing urgent cases, maintaining clear communication with both clients and field staff, and staying organized are essential for success. Utilizing dispatch management software and developing strong multitasking skills can help Claims Dispatchers handle these demands efficiently. Additionally, being adaptable and solution-oriented is vital, as unexpected issues or changes in schedules often arise.

What is the difference between Claims Dispatcher vs Claims Adjuster?

AspectClaims DispatcherClaims Adjuster
CredentialsHigh school diploma or equivalent; sometimes industry-specific trainingState licensing or certification often required; relevant insurance licenses
Work EnvironmentOffice setting, coordinating claims logisticsField or office-based, investigating claims and inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusters, public adjusters

Claims Dispatchers primarily coordinate and schedule claims-related activities within insurance companies, focusing on logistics. Claims Adjusters investigate, evaluate, and settle claims, often inspecting damages in the field. While both roles are essential in the claims process, Claims Dispatchers handle administrative coordination, whereas Claims Adjusters perform detailed assessments and decision-making.

Is a claims dispatcher a high stress job?

A claims dispatcher is responsible for coordinating and managing insurance claims, which can involve handling urgent situations and tight deadlines. The job can be stressful due to the need for accuracy, communication with multiple parties, and managing high workloads, especially during peak claim periods. However, stress levels vary depending on the employer, workload, and individual skills in organization and communication.

Is it hard to get hired as a claims dispatcher?

Getting hired as a claims dispatcher can vary depending on the employer and location, but generally requires good communication skills, organization, and knowledge of insurance processes. Relevant experience or certifications in insurance or claims handling can improve chances, and some positions may require a background check or specific software proficiency. Entry-level roles are often available, but competition can exist for more experienced positions.
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Claims Dispatcher jobs near you
Infographic showing various Claims Dispatcher job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Full-time Administrative Dispatcher

Border Transfer, Inc.

Hayward, CA • On-site

$22/hr

Full-time, Contractor

Posted 3 days ago

New

Job description

Full-Time Administrative Dispatcher, Logistics
Control Transportation Services, Inc. dba Summit Delivery Services (Compton, CA)
Control Transportation Services, Inc. dba Summit Delivery Services is a national Brokerage Company providing 3rd party logistics services.
An integral part of our service offering is coordinating Independent Motor Carriers to provide home delivery of large appliances and electronics to consumer homes and businesses on behalf of our clients. We are providing top-tier experiences in the Compton, CA market for a leading retailer of appliances.
We are currently seeking to hire an enthusiastic and motivated individual for our Compton, California location. The administrative dispatcher position is a customer service type position. This position will be responsible for managing (populating, auditing, and briefing management) reports and working with routing systems as well as tendering loads, providing dispatch support for independent contractors and performing services.
The ideal candidate will have geographical knowledge of Compton, CA and surrounding areas, Microsoft excel experience, routing systems experience, the ability to solve problems and provide resolution to issues.
Responsibilities and duties will include but are not limited to:
  • Dispatch independent contractors to appropriate locations according to customer needs
  • Handle inbound calls from customers and delivery teams
  • Work with customer staff in performing daily duties
  • Consult with managerial personnel to meet operational goals
  • Record and maintain files and records of customer requests, services performed, invoices, expenses reports and other various dispatch responsibilities
  • Determine the response needed to effectively and appropriately deal with emergencies, accidents, breakdowns and customer service issues
  • Claims examination and process
  • Filing organizational paperwork
  • Must be familiar with Microsoft Word and Excel
  • Other duties as assigned
We are an Equal Opportunity Employer

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