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Mail Services Associate Jobs (NOW HIRING)

The Millennium Group

Lead Mail Services Associate

Irving, TX · On-site

$17.50 - $21/hr

Lead Mail Services Associate Irving, TX, USA 20.00-22.50 per hour Hourly Full Time Eligible for PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more! Now is a great time to join ...

IST Management

Mail & Package Services Clerk

Davie, FL · On-site

$14.75 - $17.75/hr

The Associate will be responsible for assisting with mail and package services provided on-site in a team environment. Ideal candidates have prior customer service experience, are a team player ...

AA2IT

Mail Svcs Associate

Seattle, WA · On-site

$18.25 - $21.75/hr

Mail Svcs Associate Pay rate: $28 Location: 401 Union St, Seattle - M-F- 8am - 5 pm ... Also, providing print and bind production services for the office and other associates within the ...

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How much do mail services associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for mail services associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a mail services associate?

Mail Services Associates are professionals responsible for processing, distributing, and managing incoming and outgoing mail within organizations. Their duties often include sorting mail, delivering packages, operating mailroom equipment, and maintaining accurate records of deliveries. They play a crucial role in ensuring that important documents and packages reach the right recipients efficiently and securely. Mail Services Associates may also handle shipping logistics and coordinate with postal and courier services. Their work is vital for maintaining smooth communication and workflow within a business.

What are the key skills and qualifications needed to thrive as a mail services associate?

To thrive as a Mail Services Associate, you need strong organizational skills, attention to detail, and the ability to manage time efficiently, often supported by a high school diploma or equivalent. Familiarity with mailroom equipment, package tracking software, and shipping systems like FedEx or UPS is typically required. Excellent communication, reliability, and customer service skills help you interact effectively with colleagues and clients. These abilities ensure accurate, timely mail distribution and a smooth workflow within organizations.

What are some typical challenges mail services associates face, and how can they be managed effectively?

Mail Services Associates often encounter challenges such as managing high volumes of mail during peak periods, ensuring timely delivery to various departments, and maintaining accuracy when sorting sensitive or confidential documents. Effective time management, attention to detail, and familiarity with internal mail routes are crucial for success in this role. Teamwork and clear communication with colleagues can also help resolve issues quickly and keep operations running smoothly.

What is the difference between Mail Services Associate vs Mail Clerk?

AspectMail Services AssociateMail Clerk
CredentialsHigh school diploma; some roles may require certifications in mail handlingHigh school diploma; on-the-job training often provided
Work EnvironmentOffice settings, mailrooms, distribution centersOffice buildings, mailrooms, shipping areas
Employer & IndustryCorporations, government agencies, educational institutionsSimilar industries, often overlapping roles
Job ResponsibilitiesSorting, distributing, and managing incoming/outgoing mailSorting, delivering, and processing mail and packages

Both roles involve handling mail, but Mail Services Associates often have broader responsibilities, including managing mail logistics and coordinating with multiple departments. Mail Clerks typically focus on sorting and delivering mail within a specific area. The roles are similar in work environment and required credentials, making them closely related in the mailroom and logistics industry.

What cities are hiring for Mail Services Associate jobs?

Cities with the most Mail Services Associate job openings:

What are the most commonly searched types of Mail Services jobs?

The most popular types of Mail Services jobs are:

What states have the most Mail Services Associate jobs?

States with the most job openings for Mail Services Associate jobs include:

What are popular job titles related to Mail Services Associate jobs?

For Mail Services Associate jobs, the most frequently searched job titles are:

Mail Services Associate jobs near you
Infographic showing various Mail Services Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.

Lead Mail Services Associate

San Francisco, CA • On-site

The Millennium Group
See more jobs at The Millennium Groupexternal

$27.50 - $28/hr

Full-time

Re-posted 3 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

318th of 500 rated business services

Job description

Summary:This position supports all the mail and shipping & receiving needs for our client. The Lead Mail Services Associate (MSA) oversees our mailroom operations and provides leadership to our associates working onsite to process, deliver and ship all inbound and outbound mail and packages.Specific Duties & Responsibilities:• Provide outstanding customer service to end users regarding their mail and shipping requests.• Provide day to day leadership and shift supervision to Mailroom Associates working onsite.• Respond to and manage incoming customer requests received via email, in person or our ticketing system.• Act as first point of contact for customer service escalations.• Sort and research incoming USPS mail.• Scan incoming mail for digital delivery to various recipients as needed.• Deliver incoming mail and packages to recipients in the building as needed.• Scan incoming accountable mail and packages into our mailroom software system.• Utilize PDAs and scanners to ensure that signatures are collected as proof of pick-up or delivery for accountable mail and packages.• Manage current racks for packages in alphabetical order for packages to be picked up and signed for.• Prepare outbound mailers for metering, including folding letters and stuffing envelopes.• Meter outbound mail.• Pack outgoing shipments to protect contents during shipping.• Create outbound shipping labels including for international shipments using couriers such as FedEx, UPS and DHL.• Create commercial invoices and other documentation as necessary for international shipments.• Follow up with courier companies regarding any issues with domestic and international shipments.• Operate various machines as needed to complete assigned tasks.• Accurately document inbound and outbound mail and other volumes as needed in logs.• Maintain cleanliness of workspace throughout shift.• Ensure safety and security procedures are followed at all times.• Collect metric volumes and complete weekly and monthly management report.• Other duties as requested.Qualifications• High School diploma or GED equivalent required.• Ability to lift up to 50 lbs.• Strong customer service skills. • Strong verbal and written communications skills.• Minimum 1-year experience in a mail room or experience at FedEx and/or UPS.•Minimum 1-year experience in a supervisor or manager position.• Postage Meter, UPS, FedEx, DHL and USPS knowledge.• Have good working knowledge of mail and computer basics.• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point. • Ability to appropriately handle confidential and highly sensitive material
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