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Mail Services Associate Jobs in Iowa (NOW HIRING)

Slingshot LLC

Mail Services Associate

Davenport, IA · On-site

$18/hr

We want team members who can provide outstanding customer service and take pride in the role they play on our team and on campus. The Mail Room Team Lead's focus is to sort and receive incoming mail ...

Jetro Restaurant Depot

Receptionist

Urbandale, IA · On-site

$14.75 - $19.50/hr

Transfers a caller to an associate's voice mailbox when the associate is unavailable. * Greets and ... Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). * Receives ...

Jetro Holdings, Inc

Receptionist

Urbandale, IA · On-site

$13.25 - $13.69/hr

Transfers a caller to an associate's voice mailbox when the associate is unavailable. * Greets and ... Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). * Receives ...

Fair Oaks Foods

Receptionist

Davenport, IA · On-site

$15 - $19.75/hr

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) * Executes a variety of clerical duties. * Record and relay messages to associates when they are unavailable

Fair Oaks Foods, LLC

Receptionist

Davenport, IA · On-site

$14 - $18.50/hr

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) * Executes a variety of clerical duties. * Record and relay messages to associates when they are unavailable

Elevator Co-Warehousing

Community Associate

Des Moines, IA · On-site

$13 - $21/hr

Mail & Logistics Support * Package Management: Receive, sort, and log incoming mail and packages ... Ideal Candidate Profile * 1+ years of experience in hospitality, retail, customer service, front ...

Baker Group

Shared Services Coordinator

Ankeny, IA · On-site

$18.50 - $23.50/hr

Support daily mail operations, including opening, sorting and processing incoming and outgoing mail ... Associate's degree in Business Administration or a related field preferred. * Two years of ...

Baker Group

Shared Services Coordinator

Ankeny, IA · On-site

$18.75 - $23.75/hr

Support daily mail operations, including opening, sorting and processing incoming and outgoing mail ... Associate's degree in Business Administration or a related field preferred. * Two years of ...

SCHEELS

Fitting Room Attendant

West Des Moines, IA · On-site

$17/hr

Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance * Assist in general office duties that include mail service ...

Scheels

Fitting Room Attendant

West Des Moines, IA · On-site

$17/hr

Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance * Assist in general office duties that include mail service ...

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Mail Services Associate information

What is a mail services associate?

Mail Services Associates are professionals responsible for processing, distributing, and managing incoming and outgoing mail within organizations. Their duties often include sorting mail, delivering packages, operating mailroom equipment, and maintaining accurate records of deliveries. They play a crucial role in ensuring that important documents and packages reach the right recipients efficiently and securely. Mail Services Associates may also handle shipping logistics and coordinate with postal and courier services. Their work is vital for maintaining smooth communication and workflow within a business.

What are the key skills and qualifications needed to thrive as a mail services associate?

To thrive as a Mail Services Associate, you need strong organizational skills, attention to detail, and the ability to manage time efficiently, often supported by a high school diploma or equivalent. Familiarity with mailroom equipment, package tracking software, and shipping systems like FedEx or UPS is typically required. Excellent communication, reliability, and customer service skills help you interact effectively with colleagues and clients. These abilities ensure accurate, timely mail distribution and a smooth workflow within organizations.

What are some typical challenges mail services associates face, and how can they be managed effectively?

Mail Services Associates often encounter challenges such as managing high volumes of mail during peak periods, ensuring timely delivery to various departments, and maintaining accuracy when sorting sensitive or confidential documents. Effective time management, attention to detail, and familiarity with internal mail routes are crucial for success in this role. Teamwork and clear communication with colleagues can also help resolve issues quickly and keep operations running smoothly.

What is the difference between Mail Services Associate vs Mail Clerk?

AspectMail Services AssociateMail Clerk
CredentialsHigh school diploma; some roles may require certifications in mail handlingHigh school diploma; on-the-job training often provided
Work EnvironmentOffice settings, mailrooms, distribution centersOffice buildings, mailrooms, shipping areas
Employer & IndustryCorporations, government agencies, educational institutionsSimilar industries, often overlapping roles
Job ResponsibilitiesSorting, distributing, and managing incoming/outgoing mailSorting, delivering, and processing mail and packages

Both roles involve handling mail, but Mail Services Associates often have broader responsibilities, including managing mail logistics and coordinating with multiple departments. Mail Clerks typically focus on sorting and delivering mail within a specific area. The roles are similar in work environment and required credentials, making them closely related in the mailroom and logistics industry.

What cities in Iowa are hiring for Mail Services Associate jobs?

Cities in Iowa with the most Mail Services Associate job openings:

Mail Services Associate jobs near you

Mail Services Associate

Davenport, IA • On-site

Slingshot LLC
Architectural Services • 11 - 50 employees
Learn more about Slingshot LLCexternal

$18/hr

Part-time

Posted 8 days ago

Key responsibilities

  • Sort and receive incoming mail and packages for students and faculty daily.

  • Manage outgoing mail by applying proper postage and assist with mail delivery on campus.

  • Assist customers with shipping outgoing mail and support store operations, including point-of-sale transactions and inventory management.

Job description

General Job Description

The function of the Mail Room Team Lead is to serve customers in every aspect, maintain store stock and appearance, and complete sales using a point-of-sales system to sustain cash and inventory levels.  We want team members who can provide outstanding customer service and take pride in the role they play on our team and on campus. The Mail Room Team Lead’s focus is to sort and receive incoming mail and packages and process outgoing mail daily. They will also be responsible for delivering mail and packages to departments on campus. We are seeking a candidate who excels in a fast-paced environment, handling high volumes of packages, and consistently meets daily targets. Someone who likes variety, building relationships, getting exercise, and being outside in all seasons. A successful team leader is someone who understands the process, wants to follow the process, and innovates to make the process even better.

Role Function

  • Creates a welcoming environment and builds rapport in the store and around campus
  • Engages and supports students, parents, staff, and faculty to promote sales, solve problems, and build relationships
  • Serves store customers in all capacities, including but not limited to point-of-sale operations by handling cash and credit card payments, phone calls, and online sale fulfillment and shipping
  • Assists with in-store receiving, locating textbooks, general merchandise, and print production (when applicable)
  • Shipping textbooks and general merchandise (when applicable)
  • Fulfills course material orders (when applicable)
  • General clerical responsibilities such as filing paperwork, typing simple documents/Excel spreadsheets, and emails to students when needed

Mail Room Responsibilities

  • Accept incoming mail from various mail carriers daily
  • Sort and receive incoming mail and packages for students and faculty in the Slingshot mail platform daily
  • Manage outgoing mail daily by applying the proper postage
  • Assist with the daily pick-up and delivery mail route on campus as needed
  • Utilize delivery locations and locators as needed
  • Shelve student mail and packages and maintain shelf accuracy
  • Assist customers with shipping outgoing mail
  • Troubleshoot mail room packages and paper mail
  • Complete all monthly billing processes

Role Function & Qualifications

  • Engages and supports students, parents, staff, and faculty to promote sales, solve problems, and build rapport
  • Receiving, Sorting and Tracking parcels and mail in the Slingshot mail platform
  • Delivering mail and packages (when applicable) all over campus with and/or without the use of a vehicle
  • Serving store customers in all capacities, including point-of-sale operations with handling cash and credit card payments, telephone calls (including voicemails and returning calls), and online sale fulfillment and shipping
  • Assist with in-store receiving, locating textbooks, general merchandise, and print production (when applicable)
  • Shipping of textbooks and general merchandise
  • Fulfilling textbook orders
  • General clerical responsibilities such as filing paperwork, typing simple Word and Google documents as well as Excel and Google spreadsheets, emails to students when needed
  • Be able to lift 50 pounds and carry heavy loads up and down stairways
  • Ability to carry, shelve, bend and stretch in the performance of campus store operations as well as stand for long periods of time
  • Supports the store manager with store operations and stands in during the store manager’s absence
  • Performs other duties as assigned

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