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Mail Services Manager Jobs (NOW HIRING)

Biltmore Company

The Mail Services Manager effectively leads the daily operations for each of the specialized service areas making up the Mail Services department. The Employee will uphold mail room best practices ...

Roanoke College

Mail Services Assistant

Salem, VA · On-site

$16/hr

The mail services assistant supports the daily operations and reports to the Mail Services manager. This role helps perform routine duties pertaining to Mail Services and assist in the supervision of ...

FedEx Group

Manager Client Mail Services

Plano, TX · On-site

$150 - $200/hr

The Manager, Client Mail Services is a strategic leadership role responsible for the overall direction, profitability, resilience, and management of the Enterprise Team. The position focuses on high ...

FedEx Office

Manager Client Mail Services

Plano, TX · On-site

The Manager, Client Mail Services is a strategic leadership role responsible for the overall direction, profitability, resilience, and management of the Enterprise Team. The position focuses on high ...

FedEx Group

Group Manager Mail Services

Mclean, VA · On-site

$100 - $125/hr

Directly manage and mentor on-site Mail Services Managers, enhancing leadership, problem-solving, and conflict resolution capabilities. * Establish regular site visits and virtual meetings, to ensure ...

FedEx Group

$100 - $125/hr

Directly manage and mentor on-site Mail Services Managers, enhancing leadership, problem-solving, and conflict resolution capabilities. * Establish regular site visits and virtual meetings, to ensure ...

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How much do mail services manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mail services manager in the United States is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What does a mail services manager do?

A Mail Services Manager oversees the operations of mailrooms or mail services departments within organizations. They are responsible for managing the receipt, sorting, distribution, and dispatch of all incoming and outgoing mail and packages. Their duties include supervising staff, ensuring compliance with postal regulations, maintaining mailing equipment, and implementing efficient mail handling procedures. They play a key role in ensuring timely and secure delivery of correspondence and materials throughout the organization.

What are the key skills and qualifications needed to thrive as a mail services manager, and why are they important?

To thrive as a Mail Services Manager, you need strong organizational abilities, leadership skills, and experience in mailroom operations, often supported by a relevant associate’s or bachelor’s degree. Familiarity with mail tracking systems, automated sorting equipment, and postal regulations is typically required. Excellent communication, problem-solving, and time management skills help you lead teams and ensure efficient service delivery. These skills and qualities are crucial for maintaining timely, secure, and cost-effective mail operations within an organization.

What are some common challenges faced by mail services managers and how can they be addressed?

Mail Services Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining strict security protocols. Balancing efficiency with accuracy is crucial, especially during peak periods or when handling sensitive materials. Effective solutions include implementing automated tracking systems, regularly training staff on best practices, and establishing clear communication channels with other departments. Proactively addressing these challenges helps maintain smooth operations and supports organizational workflow.

What is the difference between Mail Services Manager vs Mail Clerk?

AspectMail Services ManagerMail Clerk
CredentialsHigh school diploma; often some management or logistics experienceHigh school diploma or equivalent
Work EnvironmentOffice or mailroom management settingMailroom or shipping/receiving area
ResponsibilitiesOversees mail operations, manages staff, coordinates logisticsSorts, distributes, and processes incoming/outgoing mail

The Mail Services Manager focuses on overseeing the entire mail operation, managing staff, and ensuring efficient logistics. In contrast, the Mail Clerk handles the day-to-day mail sorting and distribution tasks. Both roles are essential in mailroom operations but differ significantly in scope and responsibilities.

What cities are hiring for Mail Services Manager jobs?

Cities with the most Mail Services Manager job openings:

What are the most commonly searched types of Mail Services jobs?

The most popular types of Mail Services jobs are:

What states have the most Mail Services Manager jobs?

States with the most job openings for Mail Services Manager jobs include:

What are popular job titles related to Mail Services Manager jobs?

For Mail Services Manager jobs, the most frequently searched job titles are:

Mail Services Manager jobs near you
Infographic showing various Mail Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,246 per year, or $21.8 per hour.

MAIL SERVICES MANAGER

Asheville, NC • On-site

BWM Biltmore Workforce Management
See more jobs at BWM Biltmore Workforce Managementexternal

$60 - $80/hr

Other

Posted 4 days ago

Job description

Job Description

The Mail Services Manager effectively leads the daily operations for each of the specialized service areas making up the Mail Services department. The Employee will uphold mail room best practices aligned with USPS regulations and mailing/shipping industry standards in order to meet financial goals and drive efficiency. They will negotiate the purchase or lease costs for mail room equipment and keep software licenses and postal permits up-to-date. The Employee must have strong interpersonal and leadership skills and function well in a fast paced environment. The Mail Services Manager is responsible for setting clear objectives for the Mail Services Team; managing their performance, workload, and scheduling. They will work with internal departments throughout the company to plan and coordinate projects and services, as well as maintain external vendor and business relationships. The Mail Services Manager will align their actions with Biltmore's core values; ensuring impeccable service, maintaining safe and efficient environments and equipment, cultivating growth and development plans, properly managing expenses, and continually striving for improvement.

Essential Job Duties
  • 1. Direct operations and work-flow for the mail services team
  • 2. Coordinate with USPS, FEDEX, UPS, AMAZON, freight companies and local carriers
  • 3. Support and provide opportunities for staff growth and development
  • 4. Build relationships with internal business partners, external vendors, shipping carriers, and delivery drivers.
  • 5. Maintain required permits, licenses, leases, maintenance agreements, contracts, etc.
  • 6. Execute the annual strategic plan, expense budget, employee survey action plan
  • 7. Solve mail and package delivery issues, assist with mailing and shipping questions
  • 8. Carry-out administrative duties: inventory and supply ordering, invoices, reports, employee evaluations, payroll, safety inspections, etc.
  • 9. Purchase or lease mail room equipment as needed to comply with postal regulations
  • 10. Interview, hire and oversee OJT training of new employees
Qualifications
  • 1. Minimum Education Requirements- 2 year Degree- Business or Hospitality management
  • 2. Minimum Experience Requirements- 2 years working in the Mailing/Shipping Industry, 2 years of Leadership- preferably leading a team of at least 3-4 people
  • 3. Knowledge Requirements- FEDEX, USPS, UPS, BCC Bulk Mail software systems
  • 4. Skills Required- leadership, relationship/people, computer, mechanical, quick thinking
  • 5. Abilities Required- be flexible, work at a fast pace, remain professional under pressure
  • 6. Education Preferred- 4 year Degree- Business or Hospitality management
  • 7. Experience Preferred- 4 years working in the Mailing/Shipping Industry, 4 years of Leadership- preferably leading a team of at least 4-6 people
Required Certifications (if any)

None are required at time of hire Mailing Industry Certifications can be earned while on the job- some examples are Certified Mail Manager (CMM), Executive Mail Center Manager (EMCM), Mail Design Professional (MDP), Certified Direct Mail Professional (CDMP)

Physical Requirements
  • 1. Driving
  • 2. Bending, sitting, lifting- in office and in vehicles
  • 3. Carrying up to 35 lbs at a time, daily
  • 4. Warehouse/office work environment
  • 5. Work is both indoors and outdoors
  • 6. Move up to 2000 lbs at a time for short distances, using equipment
  • 7. Good manual dexterity needed for computer work, folding, stuffing, sealing

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality.

We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.

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