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Mail Services Manager Jobs in Wisconsin (NOW HIRING)

WI · On-site

$250/hr

... management. The Engagement We're looking to bring on an experienced independent contractor to provide mail processing services at our Dallas facility. This is a 1099 contract engagement and is a ...

... mail processing equipment - Handles shipping, receiving, sorting, and distributing mail/faxes and ... service and answers customer inquiries - Reports directly to Site Manager, Site Supervisor, or ...

Concierge

Plymouth, WI · On-site

$15.50 - $20/hr

Receives, sorts, and forwards incoming mail * Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) * Resolving customer questions and concerns Qualifications: * Enjoy ...

Service Specialist

Milwaukee, WI · On-site

$20 - $21/hr

Opensity Solutions is the largest tech-enabled managed services organization serving leading law ... Mail Services includes metering, sorting, and distributing mail and accountable packages per ...

Service Specialist

Milwaukee, WI · On-site

$20 - $21/hr

Opensity Solutions is the largest techenabled managed services organization serving leading law ... Mail Services includes metering, sorting, and distributing mail and accountable packages per ...

Service Specialist

Milwaukee, WI · On-site

$20 - $21/hr

Opensity Solutions is the largest tech-enabled managed services organization serving leading law ... Mail Services includes metering, sorting, and distributing mail and accountable packages per ...

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Mail Services Manager information

What does a mail services manager do?

A Mail Services Manager oversees the operations of mailrooms or mail services departments within organizations. They are responsible for managing the receipt, sorting, distribution, and dispatch of all incoming and outgoing mail and packages. Their duties include supervising staff, ensuring compliance with postal regulations, maintaining mailing equipment, and implementing efficient mail handling procedures. They play a key role in ensuring timely and secure delivery of correspondence and materials throughout the organization.

What are the key skills and qualifications needed to thrive as a mail services manager, and why are they important?

To thrive as a Mail Services Manager, you need strong organizational abilities, leadership skills, and experience in mailroom operations, often supported by a relevant associate’s or bachelor’s degree. Familiarity with mail tracking systems, automated sorting equipment, and postal regulations is typically required. Excellent communication, problem-solving, and time management skills help you lead teams and ensure efficient service delivery. These skills and qualities are crucial for maintaining timely, secure, and cost-effective mail operations within an organization.

What are some common challenges faced by mail services managers and how can they be addressed?

Mail Services Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining strict security protocols. Balancing efficiency with accuracy is crucial, especially during peak periods or when handling sensitive materials. Effective solutions include implementing automated tracking systems, regularly training staff on best practices, and establishing clear communication channels with other departments. Proactively addressing these challenges helps maintain smooth operations and supports organizational workflow.

What is the difference between Mail Services Manager vs Mail Clerk?

AspectMail Services ManagerMail Clerk
CredentialsHigh school diploma; often some management or logistics experienceHigh school diploma or equivalent
Work EnvironmentOffice or mailroom management settingMailroom or shipping/receiving area
ResponsibilitiesOversees mail operations, manages staff, coordinates logisticsSorts, distributes, and processes incoming/outgoing mail

The Mail Services Manager focuses on overseeing the entire mail operation, managing staff, and ensuring efficient logistics. In contrast, the Mail Clerk handles the day-to-day mail sorting and distribution tasks. Both roles are essential in mailroom operations but differ significantly in scope and responsibilities.

What cities in Wisconsin are hiring for Mail Services Manager jobs?

Cities in Wisconsin with the most Mail Services Manager job openings:

Infographic showing various Mail Services Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Assistant (Mail & Facilities), EDI

Milwaukee, WI • On-site

Executive Director, Inc.
51 - 200 employees

$250K/yr

Full-time

Posted 27 days ago


Job description

Operations (Mail & Facilities) Assistant, Entry Level
CLIENT ASSOCIATION(s): Executive Director, Inc., EDI
POSITION REPORTS TO: Mail Services and Operations Manager
DIRECT REPORTS: None
EMPLOYEE STATUS: Non-exempt, Full-time (37.5 hours/week)
ROLE TYPE/LEVEL: Entry Level
COMPANY OVERVIEW:
Executive Director, Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical, health, scientific associations and certifying bodies. Founded in 1962, our experience is key to the success of our clients. Our ability to translate depth of knowledge into client success has led to EDI managing a portfolio of clients-ranging in size from 200 to 21,000 members and certificants and growing. Client budgets range from $250,000 to multiple clients with annual budgets in excess of $10 million dollars. Learn more here: https://www.execinc.com/about-edi
CLIENT/DEPARTMENT OVERVIEW:
Mail Services and Operations is a support services department, serving all EDI clients and staff. Key areas of responsibility for this department include managing incoming and outgoing mail and package handling, including sorting and distribution as well as managing facility maintenance, safety, and vendor relationships.
JOB OVERVIEW:
Assist in daily office facility operations and mailroom responsibilities.
POSITION RESPONSIBILITIES (37.5 hours/week):
  • Morning start-up of Mail Services and Facilities equipment (shipping computers, postage machine, etc.); checking HVAC units, starting coffee stations, general security sweep of office and facilities for any mechanical issues.
  • Process/metering of outgoing mail and sorting/delivering incoming mail.
  • Record and deliver to staff all incoming courier parcels (Amazon, Fed-Ex, UPS, etc.) and ship back items from client meetings, including retrieving deliveries from loading bay.
  • Distribution of all incoming faxes to appropriate staff members.
  • Restock fax, printer, and copy machine supplies (paper, toner, etc.) and ensure good working order at various locations throughout the office; notify Mail Services and Operations Manager if supplies are low (paper, staples, toner, etc.) or if service is needed.
  • Start up all coffee stations at the beginning of the day. Remove and clean pots from all coffee stations at end of day. Clean kitchen counters, sinks and microwaves and restock kitchen supplies at end of day and throughout the day as needed. Inventory and order coffee supplies bi-weekly.
  • Restock cutlery holders, cups/bowls/plates/condiments and other kitchen supplies as needed.
  • Assist with setup and cleanup for in-office special events.
  • Clean out refrigerators the last workday of each week.
  • Daily close-out of postage meter, Fed-Ex & UPS computers: Print reports. Deposit outgoing mail in mail box.
  • Assist staff with questions regarding mailing, rates, procedures and print requests.
  • Inspect and (if necessary) replenish restroom supplies as needed. Notify cleaning company of needed supplies, such as toilet paper, paper towels, hand soap, etc.
  • Refill soap and hand sanitizer bottles in kitchens and restrooms daily.
  • Provide daily assistance to Mail Services and Operations Manager with all aspects of Mail Services and Facility issues, repairs, service calls, etc.
  • Assist with basic troubleshooting of onsite printers and vendor machines.
  • Ensure and maintain overall office cleanliness.
  • Complete light, occasional maintenance and custodial duties; assist in moving office furniture.
  • Set-up and breakdown of conference room furniture into specified configurations for meetings, as requested by staff. Effective oral and written communication with staff.
  • Effective oral and written communication with staff and building Security Staff, as needed.
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS:
Attention to detail, organization skills, effective communication skills.
EDUCATION/EXPERIENCE:
Office and Shipping/Mailing experience a plus (Fed-Ex, UPS, USPS). Excellent customer service and verbal communication skills are essential.
TRAVEL REQUIRED:
None
WORK ENVIRONMENT:
This is a full-time position located in our office in downtown Milwaukee, WI and is not eligible for remote work.
PHYSICAL REQUIREMENTS: (lifting, packaging, etc.)
Some lifting required, up to 50 pounds. Bending, kneeling, packaging materials for shipments and climbing on ladders occasionally to perform light maintenance.