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Mail Services Manager Jobs in Virginia (NOW HIRING)

Roanoke College

Mail Services Assistant

Salem, VA · On-site

$16/hr

The mail services assistant supports the daily operations and reports to the Mail Services manager. This role helps perform routine duties pertaining to Mail Services and assist in the supervision of ...

Roanoke College

Mail Services Assistant

Salem, VA · On-site

$16/hr

The mail services assistant supports the daily operations and reports to the Mail Services manager. This role helps perform routine duties pertaining to Mail Services and assist in the supervision of ...

FedEx Group

Group Manager Mail Services

Mclean, VA · On-site

Directly manage and mentor on-site Mail Services Managers, enhancing leadership, problem-solving, and conflict resolution capabilities. * Establish regular site visits and virtual meetings, to ensure ...

FedEx Office

Group Manager Mail Services

Mclean, VA

Directly manage and mentor on-site Mail Services Managers, enhancing leadership, problem-solving, and conflict resolution capabilities. * Establish regular site visits and virtual meetings, to ensure ...

FedEx

Mail Services Specialist

Mclean, VA · On-site

The Group Manager, Mail Operations is responsible for the operational leadership and day-to-day ... Monitor Service Level Agreements (SLAs) including service ability, mail processing, accuracy and ...

FedEx

Group Manager Mail Services

Mclean, VA · On-site

$19.70 - $23.17/hr

The Mail Services Specialist works with minimal instruction and supervision and interacts daily with customers, managers, team members and vendors accomplishing established business objectives. "The ...

FedEx Group

Mail Services Specialist

Richmond, VA · On-site

$17 - $19.98/hr

The Mail Services Specialist works with minimal instruction and supervision and interacts daily with customers, managers, team members and vendors accomplishing established business objectives. \"The ...

FedEx Office

Mail Services Specialist

Mclean, VA

$19.70 - $23.17/hr

The Mail Services Specialist works with minimal instruction and supervision and interacts daily with customers, managers, team members and vendors accomplishing established business objectives. "The ...

US Department of the Navy

MAIL ASSISTANT

Norfolk, VA · On-site

$51K/yr

... management processes in order to make recommendations to improve program processes. Examples of specialized experience include: 1) Provide on -site direction of mail services support to include the ...

University of Virginia

Mail Clerk-8

Charlottesville, VA · On-site

$19 - $21/hr

The Mail Clerk serves as part of a team and works closely together daily with students, carriers ... For questions about the position, please contact Tina Custer, Mailing Services Manager, at rfa4eb ...

University of Virginia

Mail Clerk-8

Charlottesville, VA · On-site

$19 - $21/hr

The Mail Clerk serves as part of a team and works closely together daily with students, carriers ... For questions about the position, please contact Tina Custer, Mailing Services Manager, at rfa4eb ...

Virginia Jobs

Mail Clerk-8

Charlottesville, VA · On-site

$19 - $21/hr

The Mail Clerk serves as part of a team and works closely together daily with students, carriers ... For questions about the position, please contact Tina Custer, Mailing Services Manager, at rfa4eb ...

NEXCOMHQ

MAIL ASSISTANT

Norfolk, VA · On-site

$16 - $20.25/hr

... management processes in order to make recommendations to improve program processes. Examples of specialized experience include: 1) Provide on -site direction of mail services support to include the ...

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Mail Services Manager information

What does a mail services manager do?

A Mail Services Manager oversees the operations of mailrooms or mail services departments within organizations. They are responsible for managing the receipt, sorting, distribution, and dispatch of all incoming and outgoing mail and packages. Their duties include supervising staff, ensuring compliance with postal regulations, maintaining mailing equipment, and implementing efficient mail handling procedures. They play a key role in ensuring timely and secure delivery of correspondence and materials throughout the organization.

What are the key skills and qualifications needed to thrive as a mail services manager, and why are they important?

To thrive as a Mail Services Manager, you need strong organizational abilities, leadership skills, and experience in mailroom operations, often supported by a relevant associate’s or bachelor’s degree. Familiarity with mail tracking systems, automated sorting equipment, and postal regulations is typically required. Excellent communication, problem-solving, and time management skills help you lead teams and ensure efficient service delivery. These skills and qualities are crucial for maintaining timely, secure, and cost-effective mail operations within an organization.

What are some common challenges faced by mail services managers and how can they be addressed?

Mail Services Managers often encounter challenges such as managing high mail volumes, ensuring timely delivery, and maintaining strict security protocols. Balancing efficiency with accuracy is crucial, especially during peak periods or when handling sensitive materials. Effective solutions include implementing automated tracking systems, regularly training staff on best practices, and establishing clear communication channels with other departments. Proactively addressing these challenges helps maintain smooth operations and supports organizational workflow.

What is the difference between Mail Services Manager vs Mail Clerk?

AspectMail Services ManagerMail Clerk
CredentialsHigh school diploma; often some management or logistics experienceHigh school diploma or equivalent
Work EnvironmentOffice or mailroom management settingMailroom or shipping/receiving area
ResponsibilitiesOversees mail operations, manages staff, coordinates logisticsSorts, distributes, and processes incoming/outgoing mail

The Mail Services Manager focuses on overseeing the entire mail operation, managing staff, and ensuring efficient logistics. In contrast, the Mail Clerk handles the day-to-day mail sorting and distribution tasks. Both roles are essential in mailroom operations but differ significantly in scope and responsibilities.

What cities in Virginia are hiring for Mail Services Manager jobs?

Cities in Virginia with the most Mail Services Manager job openings:

Mail Services Manager jobs near you
Infographic showing various Mail Services Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Mail Services Assistant

Salem, VA • On-site

Roanoke College
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Roanoke Collegeexternal

$16/hr

Part-time

Re-posted 13 days ago

Key responsibilities

  • Assist in the receipt, dispersal, and processing of incoming and outgoing mail, including packages from various carriers.

  • Perform routine duties such as metering outgoing mail, handling interdepartmental mail, and maintaining accurate records.

  • Support the supervision and training of student workers and contribute to department operations and process improvements.

Roanoke College rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Position

Mail Services supports students, faculty, and staff at Roanoke College, and processes all incoming and outbound mail of all types for all of campus. The mail services assistant supports the daily operations and reports to the Mail Services manager. This role helps perform routine duties pertaining to Mail Services and assist in the supervision of that department.

Key Responsibilities:

  • Assists in the training, scheduling and supervision of the student workers
  • Performs routine duties as needed including receipt and dispersal of incoming U.S. Mail, Amazon, FedEx, UPS and others, metering of outgoing mail, pick up and distribution of interdepartmental mail, forwarding mail in a timely manner
  • Processing transactions at the cash register using Federal postal guidelines to insure each item has adequate postage while using proper cash handling techniques
  • Perform opening and closing duties, including credit card processing and making daily deposits.
  • Follows through on instructions set forth by the Manager and contributes to the planning and implementation of new initiatives or process improvement
  • Assists in keeping accurate records
  • Responsible for assignment of campus mail boxes and the proper distribution of the related information
  • Stays abreast of all mailing regulations
  • Assists the coordination with processing all types of mailings including bulk mailings
  • Responsible for maintaining a pleasant, professional working relationship with all customers, coworkers and campus community members
  • Performs other tasks as assigned or mandated by the position

Education, Experience, Skills, and Abilities:

  • High school diploma or equivalent
  • Ability to read numbers correctly
  • Ability to read and effectively communicate in English.
  • Must be able to complete required training, which may be offered in-person or online.
  • Ability to use computer-based productivity software (i.e. Microsoft Office, Pitney Bowes SendSuite, etc.)
  • Previous experience in a mail room preferred

Special Conditions of Employment:

  • Satisfactory conviction history background check.
  • Maintain a valid VA driver’s license, a clean DMV record and successful completion of required Roanoke College driver training programs.
  • Must be able to pass campus safety vehicle driver training.

What Roanoke College employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom