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Mail Services Associate Jobs in Boston, MA (NOW HIRING)

Staples, Inc.

Mail Services Associate

Framingham, MA · On-site

$16.50 - $19.50/hr

As a Mail Services Associate, you will help keep our corporate office connected by ensuring mail, packages, courier deliveries, copy requests, and fulfillment projects move accurately and on time.

Staples, Inc.

Mail Services Associate

Framingham, MA · On-site

$16.50 - $19.50/hr

As a Mail Services Associate, you will help keep our corporate office connected by ensuring mail, packages, courier deliveries, copy requests, and fulfillment projects move accurately and on time.

AA2IT

Mail Service Associate

Westford, MA · On-site

$20 - $23/hr

Smaller location As a Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus. This job is part of the Office Operations function. They ...

Jobscience

OSA

Boston, MA · On-site

$24.16/hr

... Services Associate to support a fast-paced corporate environment. This role focuses primarily on mail services, with additional support in print production. The ideal candidate has a strong attention ...

RR Donnelley

Office Services Associate

Boston, MA · On-site

$19.13 - $26.44/hr

Monday - Friday, 9:00am - 6:00pm The Office Services Associate is responsible for adding value in ... Services include but are not limited to reprographics (copy) and mail services in both physical and ...

K2services

Office Services Associate

Boston, MA · On-site

$27/hr

The Office Services Associate assumes a pivotal role in ensuring the smooth functioning of office ... Receive, sort, distribute, and track incoming and outgoing mail, packages, and deliveries.

Rosie's Place

Essential Services Associate

Boston, MA · On-site

$25/hr

... mail, assisting guests with daily essential needs, and overseeing the use of guest telephone ... The Essential Services Associate is expected to work onsite at Rosie's Place during their work week ...

Rosie's Place

Essential Services Associate

Boston, MA · On-site

$25/hr

... mail, assisting guests with daily essential needs, and overseeing the use of guest telephone ... The Essential Services Associate is expected to work onsite at Rosie's Place during their work week ...

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All JobsMail Services Associate JobsMail Services Associate Jobs in Boston, MA

Mail Services Associate information

See Boston, MA salary details

$10

$20

$34

How much do mail services associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for mail services associate in Boston, MA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.92 per hour, depending on experience, location, and employer.

What is a mail services associate?

Mail Services Associates are professionals responsible for processing, distributing, and managing incoming and outgoing mail within organizations. Their duties often include sorting mail, delivering packages, operating mailroom equipment, and maintaining accurate records of deliveries. They play a crucial role in ensuring that important documents and packages reach the right recipients efficiently and securely. Mail Services Associates may also handle shipping logistics and coordinate with postal and courier services. Their work is vital for maintaining smooth communication and workflow within a business.

What are the key skills and qualifications needed to thrive as a mail services associate?

To thrive as a Mail Services Associate, you need strong organizational skills, attention to detail, and the ability to manage time efficiently, often supported by a high school diploma or equivalent. Familiarity with mailroom equipment, package tracking software, and shipping systems like FedEx or UPS is typically required. Excellent communication, reliability, and customer service skills help you interact effectively with colleagues and clients. These abilities ensure accurate, timely mail distribution and a smooth workflow within organizations.

What are some typical challenges mail services associates face, and how can they be managed effectively?

Mail Services Associates often encounter challenges such as managing high volumes of mail during peak periods, ensuring timely delivery to various departments, and maintaining accuracy when sorting sensitive or confidential documents. Effective time management, attention to detail, and familiarity with internal mail routes are crucial for success in this role. Teamwork and clear communication with colleagues can also help resolve issues quickly and keep operations running smoothly.

What is the difference between Mail Services Associate vs Mail Clerk?

AspectMail Services AssociateMail Clerk
CredentialsHigh school diploma; some roles may require certifications in mail handlingHigh school diploma; on-the-job training often provided
Work EnvironmentOffice settings, mailrooms, distribution centersOffice buildings, mailrooms, shipping areas
Employer & IndustryCorporations, government agencies, educational institutionsSimilar industries, often overlapping roles
Job ResponsibilitiesSorting, distributing, and managing incoming/outgoing mailSorting, delivering, and processing mail and packages

Both roles involve handling mail, but Mail Services Associates often have broader responsibilities, including managing mail logistics and coordinating with multiple departments. Mail Clerks typically focus on sorting and delivering mail within a specific area. The roles are similar in work environment and required credentials, making them closely related in the mailroom and logistics industry.

What are the most commonly searched types of Mail Services jobs in Boston, MA?

The most popular types of Mail Services jobs in Boston, MA are:

What cities near Boston, MA are hiring for Mail Services Associate jobs?

Cities near Boston, MA with the most Mail Services Associate job openings:

Mail Services Associate jobs near you
Infographic showing various Mail Services Associate job openings in Boston, MA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,966 per year, or $20.7 per hour.

Mail Services Associate

Framingham, MA • On-site

Staples, Inc.
Retail • 10K+ employees
Learn more about Staples, Inc.external

$16.50 - $19.50/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 643 frontline employees who took The Breakroom Quiz

460th of 740 rated retailers

Job description


Staples is business to business. You're what binds us together.
Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders, working with them to accelerate the company's profitability and growth.
As a Mail Services Associate, you will help keep our corporate office connected by ensuring mail, packages, courier deliveries, copy requests, and fulfillment projects move accurately and on time. You will join a collaborative, service-focused team and support associates across the Home Office with dependable solutions and responsive customer service.
What you will be doing:
  • Receive, scan, sort, tag, and deliver incoming U.S. Mail, interoffice mail, courier items, pallets, and other large deliveries throughout the Home Office.
  • Pick up and process outgoing mail and packages, including daily FedEx shipments and U.S. Mail through the Pitney Bowes postal meter.
  • Use SendSuite Online to record barcoded items, maintain recipient databases, print labels, and research lost or missing deliveries.
  • Complete fulfillment and mailing projects for teams such as Merchandising, Human Resources, and Sales, including store mailings, marketing promotions, sales letters, and tax mailings.
  • Configure Excel spreadsheets for batch processing of shipping labels and operate folder/inserter equipment for special mailings.
  • Drive to the local Post Office to collect mail or deliver Certified Mail.
  • Maintain floor mail slots, stock copy rooms with paper and shipping supplies, and respond to associate mailing questions.
  • Provide minor troubleshooting for Home Office copiers and coordinate service for FedEx and Pitney Bowes equipment.
  • Follow established procedures and safety practices while maintaining a clean, organized, and efficient work environment.

What You Bring to the Table:
  • A customer-focused, collaborative approach and a commitment to accurate, timely service.
  • The ability to read and interpret instructions, identify missing information, and address issues proactively.
  • Strong attention to detail, organization, and the ability to balance multiple mailroom, copy, and fulfillment priorities.
  • Comfort using Microsoft Office, including Excel and Word, along with mailroom and shipping technology.
  • A continuous improvement mindset with the ability to spot opportunities to increase efficiency, reduce waste, and improve quality.

What's needed: Basic Qualifications:
  • High school diploma or GED.
  • 2+ years of experience in a digital copy and print or manufacturing environment.
  • 1+ year of experience in production finishing or another specialized area of print manufacturing.
  • Computer literacy in Microsoft Word and Excel, including the ability to type 35 words per minute.
  • Ability to perform basic troubleshooting.
  • Understanding of USPS regulations and UPS and FedEx shipping requirements.
  • Excellent customer service and verbal communication skills, with the ability to lift 40 pounds.
  • A valid driver's license, good driving record, and a registered, insured, and inspected personal vehicle.
  • Ability to use touchscreen equipment.

Preferred Qualifications:
  • Technical experience with mail center equipment and systems, including postage meters, FedEx Ship Manager, SendSuite Online Tracking, and folder/inserters.

We Offer:
  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO, including 14 days, and a holiday schedule with 7 observed paid holidays.
  • Online and retail discounts, company match 401(k), physical and mental health wellness programs, and more.

*The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
About Us
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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