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Mail Services Associate Jobs in Texas (NOW HIRING)

The Millennium Group

Lead Mail Services Associate

Irving, TX · On-site

$17.50 - $21/hr

Lead Mail Services Associate Irving, TX, USA 20.00-22.50 per hour Hourly Full Time Eligible for PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more! Now is a great time to join ...

R.R. Donnelley

Office Services Associate Floater

Dallas, TX · On-site

$17.88 - $24.28/hr

Services include but are not limited to reprographics (copy) and mail services in both physical and ... An Office Services Associate who is a floater will be asked to support various accounts within a ...

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Mail Services Associate information

What is a mail services associate?

Mail Services Associates are professionals responsible for processing, distributing, and managing incoming and outgoing mail within organizations. Their duties often include sorting mail, delivering packages, operating mailroom equipment, and maintaining accurate records of deliveries. They play a crucial role in ensuring that important documents and packages reach the right recipients efficiently and securely. Mail Services Associates may also handle shipping logistics and coordinate with postal and courier services. Their work is vital for maintaining smooth communication and workflow within a business.

What are the key skills and qualifications needed to thrive as a mail services associate?

To thrive as a Mail Services Associate, you need strong organizational skills, attention to detail, and the ability to manage time efficiently, often supported by a high school diploma or equivalent. Familiarity with mailroom equipment, package tracking software, and shipping systems like FedEx or UPS is typically required. Excellent communication, reliability, and customer service skills help you interact effectively with colleagues and clients. These abilities ensure accurate, timely mail distribution and a smooth workflow within organizations.

What are some typical challenges mail services associates face, and how can they be managed effectively?

Mail Services Associates often encounter challenges such as managing high volumes of mail during peak periods, ensuring timely delivery to various departments, and maintaining accuracy when sorting sensitive or confidential documents. Effective time management, attention to detail, and familiarity with internal mail routes are crucial for success in this role. Teamwork and clear communication with colleagues can also help resolve issues quickly and keep operations running smoothly.

What is the difference between Mail Services Associate vs Mail Clerk?

AspectMail Services AssociateMail Clerk
CredentialsHigh school diploma; some roles may require certifications in mail handlingHigh school diploma; on-the-job training often provided
Work EnvironmentOffice settings, mailrooms, distribution centersOffice buildings, mailrooms, shipping areas
Employer & IndustryCorporations, government agencies, educational institutionsSimilar industries, often overlapping roles
Job ResponsibilitiesSorting, distributing, and managing incoming/outgoing mailSorting, delivering, and processing mail and packages

Both roles involve handling mail, but Mail Services Associates often have broader responsibilities, including managing mail logistics and coordinating with multiple departments. Mail Clerks typically focus on sorting and delivering mail within a specific area. The roles are similar in work environment and required credentials, making them closely related in the mailroom and logistics industry.

What are the most commonly searched types of Mail Services jobs in Texas?

The most popular types of Mail Services jobs in Texas are:

What cities in Texas are hiring for Mail Services Associate jobs?

Cities in Texas with the most Mail Services Associate job openings:

Mail Services Associate jobs near you
Infographic showing various Mail Services Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Mail Services Associate

Houston, TX • On-site

The Millennium Group (TMG)
See more jobs at The Millennium Group (TMG)external

$15.25 - $18.25/hr

Full-time

Re-posted 2 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

318th of 500 rated business services

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Mail Services Associate

Position Summary:
The Mail Services Associate is responsible for the efficient handling, sorting, and distribution of all incoming and outgoing mail and packages. This position plays a key role in maintaining timely, accurate, and secure delivery of correspondence and materials throughout the organization, while providing exceptional customer service and support to internal staff.

Main Duties and Responsibilities:

  • Manage Shipping & Receiving mail room functions and various office services. Process all materials received in the Mail Center.
  • Per SOP, perform task for digital mail. (sort mail by recipient, Prep mail for scanning and using a proprietary solution scan into the proper mail department queue.
  • Provide customer service at the Mailroom service window during core business hours
  • Prepare and process outbound Domestic and International shipments using Fedex shipping management systems.
  • Control inbound and outbound accountable packages.
  • Weighs packages and determines postage.
  • Sort parcels for shipping and receiving.
  • Prepare items for processing, shipment or transportation.
  • Maintains time, volume and delivery records.
  • Re-stock supplies throughout the office.
  • Provides general administrative and clerical assistance.
  • Performs other duties as assigned
  • Restocking fridges and cabinets twice daily (soda, milk, fruit baskets, coffee supplies, towels, napkins, chips, nuts, sugar , sweeteners).
  • Submitting weekly inventory sheets to replenish supplies
  • Escorting vendors
  •  

Qualifications and Requirements:

  • Must have a HS diploma
  • 1-2 years prior Mail Services experience in an office environment
  • Proficiency with Microsoft office applications and good communication skills
  • General knowledge of international shipping including custom paperwork
  • Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
  • Exhibits exceptional customer service skills.
  • Consistently demonstrates professional demeanor, appearance and attitude.
  • Proven ability to remain calm under pressure; resilient.
  • Sound judgment and problem-solving ability.
  • Demonstrated ability to be flexible and adapt to an ever-changing work environment.
  • Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
  • Must work well under pressure with minimal supervision.
  • Must be customer focused and display a professional demeanor.

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