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Mail Services Associate Jobs in Minnesota (NOW HIRING)

Five Star Senior Living

Receptionist

Rogers, MN · On-site

$16.50 - $21.75/hr

The Resident Services Associate will be the first point of contact for residents and visitors ... Manage incoming and outgoing mail and packages, ensuring timely distribution to residents.

Five Star Senior Living

Receptionist

Rogers, MN · On-site

$16.50 - $21.75/hr

The Resident Services Associate will be the first point of contact for residents and visitors ... Manage incoming and outgoing mail and packages, ensuring timely distribution to residents.

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Mail Services Associate information

What is a mail services associate?

Mail Services Associates are professionals responsible for processing, distributing, and managing incoming and outgoing mail within organizations. Their duties often include sorting mail, delivering packages, operating mailroom equipment, and maintaining accurate records of deliveries. They play a crucial role in ensuring that important documents and packages reach the right recipients efficiently and securely. Mail Services Associates may also handle shipping logistics and coordinate with postal and courier services. Their work is vital for maintaining smooth communication and workflow within a business.

What are the key skills and qualifications needed to thrive as a mail services associate?

To thrive as a Mail Services Associate, you need strong organizational skills, attention to detail, and the ability to manage time efficiently, often supported by a high school diploma or equivalent. Familiarity with mailroom equipment, package tracking software, and shipping systems like FedEx or UPS is typically required. Excellent communication, reliability, and customer service skills help you interact effectively with colleagues and clients. These abilities ensure accurate, timely mail distribution and a smooth workflow within organizations.

What are some typical challenges mail services associates face, and how can they be managed effectively?

Mail Services Associates often encounter challenges such as managing high volumes of mail during peak periods, ensuring timely delivery to various departments, and maintaining accuracy when sorting sensitive or confidential documents. Effective time management, attention to detail, and familiarity with internal mail routes are crucial for success in this role. Teamwork and clear communication with colleagues can also help resolve issues quickly and keep operations running smoothly.

What is the difference between Mail Services Associate vs Mail Clerk?

AspectMail Services AssociateMail Clerk
CredentialsHigh school diploma; some roles may require certifications in mail handlingHigh school diploma; on-the-job training often provided
Work EnvironmentOffice settings, mailrooms, distribution centersOffice buildings, mailrooms, shipping areas
Employer & IndustryCorporations, government agencies, educational institutionsSimilar industries, often overlapping roles
Job ResponsibilitiesSorting, distributing, and managing incoming/outgoing mailSorting, delivering, and processing mail and packages

Both roles involve handling mail, but Mail Services Associates often have broader responsibilities, including managing mail logistics and coordinating with multiple departments. Mail Clerks typically focus on sorting and delivering mail within a specific area. The roles are similar in work environment and required credentials, making them closely related in the mailroom and logistics industry.

Mail Services Associate jobs near you
Infographic showing various Mail Services Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Mailroom Services Associate

Minnetonka, MN • On-site

Column Technical Services
IT Services • 201 - 500 employees
Learn more about Column Technical Servicesexternal

$16.25 - $19.25/hr

Full-time

Re-posted 28 days ago

Job description

Column Technical Services is seeking an experienced Mailroom Services Associate to join a growing team onsite in Minnetonka, MN and play a critical role in supporting high-volume document processing and mail services operations. In this hands-on position, you will manage mail intake, document imaging, indexing, production mailings, and mailroom equipment while ensuring accuracy, efficiency, and compliance with established service standards. The ideal candidate brings experience working in a corporate mailroom, print production, records management, insurance operations or similar fast paced processing environment where attention to detail, strong organizational skills, and the ability to meet deadlines are essential. If you take pride in delivering quality work and keeping vital business operations running smoothly, we encourage you to apply today to learn more about this opportunity.

Key Responsibilities
  • Receive, open, and organize incoming mail in preparation for scanning and digital processing.
  • Categorize and index inbound and returned correspondence from scanned batches, fax transmissions, and email.
  • Handle returned mail processing for the Underwriting and Accounting departments.
  • Manage large-volume outgoing document mailings.
  • Operate and maintain mailroom equipment, including printers, scanners, inserters, and postage machines.
  • Prepare and process Certified and Registered mail.
  • Upload and index documents such as experience modifications, merit ratings, and certificates.
  • Support system testing efforts related to mailroom or document processing updates.
  • Supervise daily mailroom activities in the absence of the manager.
  • Ensure all mail processing adheres to company policies, compliance guidelines, and performance benchmarks.
  • Assemble and organize commission checks along with accompanying statements.
  • Identify and resolve issues related to mailroom production equipment.
  • Accept and manage deliveries from vendors.

Experience & Skills
  • A minimum of 3 years of in a corporate mailroom, document processing center, print production environment with scanning, folding, and mailing equipment is preferred.
  • High school diploma or GED required.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Strong organizational and time management capabilities.
  • High level of accuracy and attention to detail.
  • Ability to work both independently and as part of a team.
  • Demonstrates sound judgment and maintains strict confidentiality.
Physical Requirements
  • Ability to remain standing for prolonged periods.
  • Manual dexterity to handle high-volume envelope stuffing and sealing.
  • Capability to lift and carry up to 50 pounds.
Education:Employment Type: FULL_TIME

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