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Live Chat Jobs (NOW HIRING)

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

Working within a team of 11-20 members, this position utilizes helpdesk ticketing systems, live chat platforms, CRM software, and phone systems to ensure an excellent customer experience. The ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate information regarding products and services. * Assist in resolving customer complaints and issues in a ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate information regarding products and services. * Assist in resolving customer complaints and issues in a ...

First Due

Sales Development Representative

$60K/yr

Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and capture context so nothing gets lost in the handoff. * Run real discovery: Qualify on role, agency ...

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All JobsLive Chat Jobs

Live Chat information

See salary details

$23.5K

$59.5K

$86.5K

How much do live chat jobs pay per year?

As of Aug 12, 2026, the average yearly pay for live chat in the United States is $59,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $86,000.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What cities are hiring for Live Chat jobs? Cities with the most Live Chat job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Live Chat jobs? States with the most job openings for Live Chat jobs include:
What job categories do people searching Live Chat jobs look for? The top searched job categories for Live Chat jobs are:
Live Chat jobs near you
Infographic showing various Live Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.

TikTok Live Selling Host

SuperOrdinary Talent LLC

West Hollywood, CA • On-site

$35 - $50/hr

Temporary

Posted 13 days ago

Job description

About Super Ordinary USA:SuperOrdinary is a full service TikTok Shop partner and marketplace expert that connects brands, creators, and consumers. We are a brand partner who has a strong track record of scaling brands in the Beauty & Personal Care category on TikTok Shop.Job Overview:We are seeking an energetic and charismatic TikTok Live Selling Host to lead our live shopping events. The ideal candidate will have a natural flair for engaging viewers, presenting products confidently, and creating an enjoyable shopping environment that encourages audience interaction and sales. This is a temporary, non-exempt position.
This is a part-time temporary position based out of our office in West Hollywood, CA.Key Responsibilities:
  • Host and conduct engaging TikTok live selling sessions, showcasing a range of products with enthusiasm and authenticity.
  • Prepare content in advance, including product details, scripts, and key selling points.
  • Interact actively with viewers in real-time by answering questions, acknowledging comments, and encouraging participation.
  • Demonstrate products clearly, highlighting features, benefits, and usage tips to persuade viewers to purchase.
  • Build rapport with the audience to foster a lively, welcoming community atmosphere.
  • Collaborate with marketing and product teams to promote upcoming live sessions and special campaigns.
  • Manage live chat, handle viewer inquiries professionally, and maintain a positive environment.
  • Track session performance metrics and gather feedback to improve future broadcasts.
  • Ensure compliance with TikTok’s community guidelines and brand standards.
Qualifications:
  • Proven experience in live streaming, social media hosting, or e-commerce sales, particularly on TikTok.
  • Exceptional communication and presentation skills.
  • Charismatic personality with the ability to entertain and persuade.
  • Familiarity with TikTok platform features, live selling tools, and audience engagement techniques.
  • Ability to think on your feet and handle technical or customer service issues smoothly.
  • Organized with good time management skills.
Preferred Skills:
  • Experience with fashion, beauty, lifestyle, or specialty products.
  • Knowledge of digital marketing and analytics to optimize live sessions.
  • Multilingual abilities are a plus.
  • Creative mindset and trend awareness to keep content fresh and engaging.
Compensation:
$35 - $50 per Hour

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