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Live Chat Jobs in Georgia (NOW HIRING)

SONS Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS

Sons Auto Group

BDC Representative

Mcdonough, GA

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda

Son's Automotive Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Salary: Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy sales department. We treat each customer's needs with concern and have a loyal customer base.

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS

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All JobsLive Chat JobsLive Chat Jobs in Georgia

Live Chat information

See Georgia salary details

$19.8K

$50.2K

$73K

How much do live chat jobs pay per year?

As of Aug 4, 2026, the average yearly pay for live chat in Georgia is $50,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,700.00 and $72,600.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Georgia? The most popular types of Live Chat jobs in Georgia are:
What are popular job titles related to Live Chat jobs in Georgia? For Live Chat jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Georgia look for? The top searched job categories for Live Chat jobs in Georgia are:
What cities in Georgia are hiring for Live Chat jobs? Cities in Georgia with the most Live Chat job openings:
Live Chat jobs near you
Infographic showing various Live Chat job openings in Georgia as of July 2026, with employment types broken down into 59% Full Time, 7% Part Time, 1% Temporary, and 33% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $50,240 per year, or $24.2 per hour.

BDC Representative

SONS Auto Group

Mcdonough, GA • On-site

$13.75 - $18.25/hr

Other

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Automotive BDC Associate

SONS Honda is looking for an Internet Sales Associate (BDC) for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.

What We Offer:

  • Employee & Family Honda purchase program
  • Medical and Dental Insurance
  • 401(k)
  • Paid Vacation
  • A fair and safe family-run business environment

Responsibilities:

  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Qualifications:

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply