Be Seen First
Atlanta, GA · On-site
$20/hr
Provide customer support via phone, live chat, and ticketing systems * Resolve technical and ... Apply strong product knowledge to assist customers effectively * Manage escalation of complex cases ...
Quick apply
Be Seen First
Atlanta, GA · On-site
$20/hr
Provide customer support via phone, live chat, and ticketing systems * Resolve technical and ... Apply strong product knowledge to assist customers effectively * Manage escalation of complex cases ...
$11.50 - $15.50/hr
Staff is responsible to assist with delivery of the call, email, live chat quality and coaching model, consistency checks, call benchmarking and/or coaching of team members as outlined in the call ...
$11.50 - $15.50/hr
Staff is responsible to assist with delivery of the call, email, live chat quality and coaching model, consistency checks, call benchmarking and/or coaching of team members as outlined in the call ...
Thomasville, GA · On-site
$13.75 - $18.25/hr
During periods of increased demand or staffing shortages, this position may assist with upgrades ... Manage and respond to customer inquiries through live chat in a timely and professional manner.
Thomasville, GA · On-site
$13.75 - $18.25/hr
During periods of increased demand or staffing shortages, this position may assist with upgrades ... Manage and respond to customer inquiries through live chat in a timely and professional manner.
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Quick apply
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Alpharetta, GA · On-site
$19 - $21/hr
... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...
Atlanta, GA · On-site +1
$15.50 - $19.75/hr
About CallRail The CallRail platform streamlines customer communications by centralizing calls, texts, form submissions, and live chat in real-time in one unified inbox, making them easier to manage ...
Atlanta, GA · On-site +1
$15.50 - $19.75/hr
About CallRail The CallRail platform streamlines customer communications by centralizing calls, texts, form submissions, and live chat in real-time in one unified inbox, making them easier to manage ...
Kennesaw, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Kennesaw, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Atlanta, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Atlanta, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Kennesaw, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Kennesaw, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Atlanta, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Atlanta, GA · On-site
$16.40/hr
... records, assist with events and outreach, and support payment processes and resource accounts ... live chat 2. Monitors and responds to live chat (Talkative) webpage inquiries, voicemails, all ...
Atlanta, GA · On-site
Manage records within Archtics and CRM ticketing systems * Assist various departments on gamedays ... Manage inbound line and live chat for both season ticket members and MBS * This is an in-person ...
Atlanta, GA · On-site
Manage records within Archtics and CRM ticketing systems * Assist various departments on gamedays ... Manage inbound line and live chat for both season ticket members and MBS * This is an in-person ...
Atlanta, GA · On-site
$60.50 - $79.75/hr
... Assistant (YAVA) / Live Chat - A hybrid/SAFE program with the objective of delivering a world class voice/chat self service capability replacing our heritage IVR's with Conversational AI.
Atlanta, GA · On-site
$60.50 - $79.75/hr
... Assistant (YAVA) / Live Chat - A hybrid/SAFE program with the objective of delivering a world class voice/chat self service capability replacing our heritage IVR's with Conversational AI.
Alpharetta, GA · On-site
$15.50 - $21.25/hr
... - Assist customers with account management, billing inquiries, and payment processing - Provide ... Chat Software**: Experience with live chat platforms and messaging tools - **Social Media*
Alpharetta, GA · On-site
$15.50 - $21.25/hr
... - Assist customers with account management, billing inquiries, and payment processing - Provide ... Chat Software**: Experience with live chat platforms and messaging tools - **Social Media*
... assist tools provide precise, empathetic, and compliant resolutions. This role requires ... automated summaries, live chat responses, and knowledge base retrieval). * Data Curation:
... assist tools provide precise, empathetic, and compliant resolutions. This role requires ... automated summaries, live chat responses, and knowledge base retrieval). * Data Curation:
Norcross, GA · On-site
... assist tools provide precise, empathetic, and compliant resolutions. This role requires ... automated summaries, live chat responses, and knowledge base retrieval). * Data Curation:
Quick apply
Norcross, GA · On-site
... assist tools provide precise, empathetic, and compliant resolutions. This role requires ... automated summaries, live chat responses, and knowledge base retrieval). * Data Curation:
Savannah, GA · On-site +1
$112K - $118K/yr
Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Savannah, GA · On-site +1
$112K - $118K/yr
Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Savannah, GA · Remote
$112K - $118K/yr
Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Savannah, GA · Remote
$112K - $118K/yr
Use AI to assist workflows and create visual content * Deliver solutions that include web design ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Norcross, GA · On-site
... assist tools provide precise, empathetic, and compliant resolutions. This role requires a ... live chat responses, and knowledge base retrieval). * Data Curation: Identify and curate high ...
Norcross, GA · On-site
... assist tools provide precise, empathetic, and compliant resolutions. This role requires a ... live chat responses, and knowledge base retrieval). * Data Curation: Identify and curate high ...
| Aspect | Live Chat Assistant | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma; often requires customer service or communication training |
| Work Environment | Online, remote, or in-office chat platforms | In-office or remote call centers, retail stores, or offices |
| Industry Usage | Customer support, e-commerce, tech companies | Retail, telecom, banking, and various service industries |
| Common Search/Comparison | Often compared for online support roles | More general customer service roles |
Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.
$20/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
The Tier 1 Customer Service representative plays a vital role in delivering prompt and accurate support for technical issues, general inquiries, and product information. Working within a team of 11-20 members, this position utilizes helpdesk ticketing systems, live chat platforms, CRM software, and phone systems to ensure an excellent customer experience. The representative efficiently handles initial customer concerns and manages the escalation of complex cases to Tier 2 support.
Responsibilities
Preferred Qualifications
Sourced by ZipRecruiter
Recruiting and staffing services
501 - 1,000 Employees
Lenexa, KS, US
1966
