Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Using your excellent customer service skills, you'll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support. What NQX Offers
Live Chat information
See Quebec salary details
$9.13 - $11.54
7% of jobs
$12.96 is the 25th percentile. Wages below this are outliers.
$11.54 - $13.94
30% of jobs
The median wage is $15.46 / hr.
$13.94 - $16.35
20% of jobs
$16.35 - $18.75
17% of jobs
$18.95 is the 75th percentile. Wages above this are outliers.
$18.75 - $21.15
6% of jobs
$21.15 - $23.56
4% of jobs
$23.56 - $25.96
5% of jobs
$25.96 - $28.37
3% of jobs
$28.37 - $30.77
2% of jobs
$30.77 - $33.17
2% of jobs
$33.17 - $35.58
2% of jobs
$9
$18
$35
How much do live chat jobs pay per hour?
As of Jun 11, 2026, the average hourly pay for live chat in Quebec is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $21.15 per hour, depending on experience, location, and employer.
What is the difference between Live Chat vs Customer Service Representative?
| Aspect | Live Chat | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training on chat software | High school diploma; customer service training often preferred |
| Work Environment | Remote or office-based; digital communication | Office or call center; phone and in-person interactions |
| Industry Usage | Online retail, tech support, service industries | Retail, telecom, banking, hospitality |
| Communication Mode | Text-based chat in real-time | Phone, in-person, or email |
Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.
What Are Live Chat Jobs?
Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.
What are the key skills and qualifications needed to thrive as a Live Chat Agent, and why are they important?
To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.
What is a Live Chat agent?
A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.
What are the typical challenges faced by Live Chat agents, and how can they effectively manage high volumes of customer inquiries?
Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Quebec? The most popular types of Live Chat jobs in Quebec are:
What are popular job titles related to Live Chat jobs in Quebec? For Live Chat jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Quebec look for? The top searched job categories for Live Chat jobs in Quebec are:
Full-time
Medical, Dental, Life
Posted 16 days ago
Job description
Every day, thousands of NQX representatives deliver solutions and build trust with our professional partners' clients across Canada. As a Canada Post Representative, you’ll have the opportunity to work from the comfort of your home. Using your excellent customer service skills, you’ll play a key role in creating positive customer experiences by assisting customers through both phone calls and live chat support.
What NQX Offers:
Your Responsibilities:
Qualifications:
Training Start Date: July 13th, 2026
At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.
Want to learn more about our career opportunities and what makes working at NQX so rewarding? !