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Live Chat Jobs in Quebec (NOW HIRING)

CIBC US

You bring your real self to work and you live our values - trust, teamwork, and accountability. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an ...

CIBC

You bring your real self to work and you live our values - trust, teamwork, and accountability. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an ...

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All JobsLive Chat JobsLive Chat Jobs in Quebec

Live Chat information

See Quebec salary details

$9

$18

$35

How much do live chat jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for live chat in Quebec is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $21.15 per hour, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Quebec?

The most popular types of Live Chat jobs in Quebec are:

What are popular job titles related to Live Chat jobs in Quebec?

For Live Chat jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Quebec look for?

The top searched job categories for Live Chat jobs in Quebec are:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Quebec as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,497 per year, or $19 per hour.

Agent de securite temps partiel (samedi et dimanche) de 15h00 a 23h00 a Mirabel $25H

Securitas

Mirabel, QC

CA$25/hr

Part-time

Posted 16 days ago

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 995 frontline employees who took The Breakroom Quiz

64th of 116 rated security

Job description

SECURITAS est a la recherche d'un agent de securite de soir pour un de ses contrats a MIRABEL.

Horaire de travail


   samedi et dimanche de 15h a 23h 

Description du poste


    Observe et signale les activites et les incidents sur le site assigne d'un client en veillant a la securite et a la surete des biens et du personnel du client.
    Effectue des patrouilles periodiques pour verifier les irregularites et inspecter les dispositifs de protection et les equipements de lutte contre l'incendie.
    Preserve l'ordre et pourra agir pour faire appliquer les reglements et directives du site concernant le personnel, les visiteurs et les locaux.
    Controle l'acces au site ou a l'installation du client par le biais du processus d'admission.
    Patrouille un site assigne a pied ou en vehicule, verifie les conditions dangereuses, les dangers, les portes deverrouillees, les infractions a la securite, les entrees et sorties bloquees, les problemes mecaniques et controle les personnes non autorisees.
    Protege les preuves ou les lieux d'un incident en cas d'accident, d'urgence ou d'enquete de securite.
    Repond en cas d'incendie, d'urgence medicale, d'alerte a la bombe, d'inondation, d'ecoulement d'eau, d'urgence dans un ascenseur, de matieres dangereuses, de mauvais temps et d'autres incidents.
    Prepare au besoin les carnets de bord et les rapports.
Note : Les taches specifiques pourront varier et etre documentees separement. L'employe pourra ne pas etre tenu d'executer toutes les fonctions enumerees. Des taches supplementaires pourront etre assignees et les fonctions modifiees selon les besoins de l'entreprise.
Exigences du poste


    Permis d'agent de securite valide (BSP).
    Certificat de secourisme valide (RCR).
    Permis de conduire valide et acces a un vehicule.
    Bilinguisme - Francais et Anglais.
    Competences informatiques.
    Bonne condition physique pour effectuer des patrouilles.


#AF-Quebec

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Securitas Canada's Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas Aviation's Mission:
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

What Securitas employees say

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