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Part Time Customer Service Agent Jobs in Quebec (NOW HIRING)

Physio Extra

Reporting to the Clinic Director, under the supervision of the Chief Agent, the Customer Service Agent is responsible for providing high quality personalized customer service in order to maintain the ...

Air Creebec inc.

YOUR ROLE As Passenger Services Agent, you are the first contact with our customers. You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates.

Air Creebec inc.

VOTRE RÔLE En tant qu'agent de service aux passagers, vous êtes le premier contact avec notre clientèle. Vous devrez, entre autres, émettre les billets, préparer les cartes d'embarquement ...

Allied Universal

Agent de Securite

Laval, QC · On-site

Apercu Nous sommes le principal fournisseur de services de securite en Amerique du Nord, et ... Identifiant de la demande2026-1638215Employment Type: PART_TIME

Centre de Villégiature Jouvence

Sommaire des responsabilités Sous la responsabilité du Superviseur service-client, l'agent service client a comme principales tâches (non limitatif): Réservation * Répondre aux appels ...

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All JobsCustomer Service Agent JobsPart Time Customer Service Agent JobsPart Time Customer Service Agent Jobs in Quebec

Part Time Customer Service Agent information

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.
What are the most commonly searched types of Customer Service Agent jobs in Quebec? The most popular types of Customer Service Agent jobs in Quebec are:
What are popular job titles related to Part Time Customer Service Agent jobs in Quebec? For Part Time Customer Service Agent jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service Agent jobs in Quebec look for? The top searched job categories for Part Time Customer Service Agent jobs in Quebec are:
What cities in Quebec are hiring for Part Time Customer Service Agent jobs? Cities in Quebec with the most Part Time Customer Service Agent job openings:
Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Part Time Customer Service Associate

Leon's Furniture

Laval, QC

Part-time

Posted 15 days ago

Job description

Leon’s is currently looking for a Part Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep “as-is” (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques.

Additional Information:

  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.


Apply