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Email Customer Service Jobs in Quebec (NOW HIRING)

Wesco

Representative - Customer Service

Rimouski, QC · On-site

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...

John Crane

Customer Service Representative

Montreal, QC

Interacts with customers via telephone, fax, and email and outside sales representatives to provide ... Coordonner les services d'ingénierie, d'achat, d'assemblage, de fabrication et de facturation pour ...

Apply Early

Taurus

Answer calls, emails, and voicemails promptly * Manage waitlists during peak seasons and maximize ... Strong in customer service and conflict resolution * Detail-oriented and organized * Professional ...

LocalJobShop.ca

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 ... Responds to customer emails, calls and inquiries on other platforms, daily; * Identifies customer ...

Ardene

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 ... Responds to customer emails, calls and inquiries on other platforms, daily; * Identifies customer ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Quebec

Email Customer Service information

See Quebec salary details

$9

$17

$33

How much do email customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for email customer service in Quebec is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $19.47 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

An email customer service representative can potentially earn $2000 a week by working full-time, handling a high volume of customer inquiries, and gaining experience or specialized skills. Achieving this income level may also involve working for companies that pay higher rates or offering additional services such as training or consulting. Consistent performance, strong communication skills, and familiarity with email management tools are essential for maximizing earnings in this role.

What are the typical day-to-day responsibilities of an Email Customer Service representative?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What jobs pay 4000 a week without a degree?

An email customer service role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require extensive experience, certifications, or a strong network. Most roles offering such high weekly pay are either highly specialized or entrepreneurial in nature.

What are the key skills and qualifications needed to thrive in the Email Customer Service position, and why are they important?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an Email Customer Service job?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

How to apply for a customer service job via email?

To apply for an email customer service position, prepare a professional email including a clear subject line, your resume, and a brief cover letter highlighting relevant skills such as communication and problem-solving. Address the email to the specified contact or use the application instructions provided in the job posting. Ensure your email is well-formatted and free of errors before sending.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles in email customer service, are legitimate when offered by reputable companies and involve genuine customer interactions. However, some opportunities may be scams or require upfront payments, so it is important to verify the company's credibility and avoid jobs that promise high pay for minimal work or ask for personal or financial information upfront.
What are popular job titles related to Email Customer Service jobs in Quebec? For Email Customer Service jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Email Customer Service jobs in Quebec look for? The top searched job categories for Email Customer Service jobs in Quebec are:
Email Customer Service jobs near you

Customer Service Representative

Auto Air Export, Inc.

Montreal, QC • On-site

CA$22 - CA$24/hr

Full-time

Posted 16 days ago

Be an early applicant

Job description

Duties/Responsibilities:

  • Interacts with customers via telephone, email, and online chat, to provide support and information on products or services.
  • Collects and enters orders for new or additional products or services.
  • Monitors customer orders while working with the purchasing department to ensure meeting customer requirements are met.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to re solve customers’ problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Full cycle procedure of Sales & Returns.
  • Performs other related duties as assigned, including occasional backup in administrative requirements.

Required Skills/Abilities:

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills (Word, Excel, Outlook) and intermediate knowledge of Microsoft Dynamic 365 Business Central with the ability to learn new software.
  • Able to multi-task and work in a high-paced environment.
  • Bilingual in French and English.
  • Education and Experience Requirements:
  • High school diploma or equivalent.
  • 3+ years' customer service experience required.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.