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Email Customer Service Jobs in Quebec (NOW HIRING)

Ardene

We are looking for a Customer Service Representative to join our team. This is a full time, ... Responds to customer emails, calls and inquiries on other platforms, daily; * Identifies customer ...

LocalJobShop.ca

We are looking for a Customer Service Representative to join our team. This is a full time, ... Responds to customer emails, calls and inquiries on other platforms, daily; * Identifies customer ...

Linde

Customer Service Representative

Rimouski, QC · On-site

* You will provide exceptional customer care and quality control support by handling inbound ... Draft subject-specific emails that clearly outline required actions and update them as issues move ...

Caeus

Customer Service Representative

Montreal, QC

Description The Customer Service Representative is responsible for providing professional front ... Reasonable accommodations are available-contact your recruiter or email CAECarrieres-Careers@cae ...

HollisWealth

Customer Service Representative

Quebec, QC · On-site

As a Customer Service Representative , you will play a key role in supporting our policyholders and ... Responding to incoming calls and emails from customers and business partners (approximately 90% of ...

Taurus

Answer calls, emails, and voicemails promptly * Manage waitlists during peak seasons and maximize ... Strong in customer service and conflict resolution * Detail-oriented and organized * Professional ...

Taurus

Answer calls, emails, and voicemails promptly * Manage waitlists during peak seasons and maximize ... Strong in customer service and conflict resolution * Detail-oriented and organized * Professional ...

Grainger Businesses

CA$23.50/hr

Customer Service Representative We're hiring full-time inbound service representatives! You'll be ... and emails that leave customers with a positive impression. * Demonstrate professional and ...

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See Quebec salary details

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How much do email customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for email customer service in Quebec is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $19.47 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Quebec?

The most popular types of Email Customer Service jobs in Quebec are:

What are popular job titles related to Email Customer Service jobs in Quebec?

For Email Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Quebec look for?

The top searched job categories for Email Customer Service jobs in Quebec are:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 25% Part Time, and 12% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,813 per year, or $17.7 per hour.

Customer Service Representative

CAMP Systems

Montreal, QC

Full-time

Re-posted 19 days ago

Job description

About CAMP Systems:
At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally—all united by a passion for innovation and excellence.

Our Mission & Vision:
We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset:
We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience In This Role:

As part of the Customer Service Team, you will be tasked with handling a variety of tasks involving client needs, requests, and making recommendations based on needs. This position offers the chance to become familiar with CAMP’s software, clientele, and brand. Using your exceptional and professional customer care skills, you will be the first impression and representation of CAMP Systems.

Responsibilities:

  • Be the first line of contact when customers, clients, and partners call or e-mail with inquiries.
  • List, understand, and act in response to needs.
  • Maintain records of customer communications.
  • Provide effective and efficient assistance of customer facing applications, reports, and services.
  • Support CAMP’s Business interactions, setup, user access, data processing and if needed connect to proper Aircraft Analysts.
  • Maintain high standards of telephone and e-mail etiquette and promptness.

You have:

  • Intermediate understanding of computer software.
  • Intermediate ability to use applications like Microsoft Outlook, Excel, Word, etc.
  • Warm, welcoming, and helpful attitude.
  • Excellent interpersonal skills.

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer – vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

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