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Email Customer Service Jobs in Quebec (NOW HIRING)

Ardene

Corporate Requisition Number: 21016-CSR-06-19-2026 Date Opened: June 19, 2026 Number of Openings: 1 ... Responds to customer emails, calls and inquiries on other platforms, daily; * Identifies customer ...

nexone

CA$23 - CA$26/hr

We're hiring at NexOne for a Customer Service & Inside Sales (Bilingual), full-time, located at ... Provide fast, professional solutions to client inquiries via phone, email, chat * Maintain up-to ...

The Brick

Trans Global Service is actively seeking to expand our customer service team. We need people with a ... Professional phone and email etiquette * Utmost discretion with confidential customer information

Intelcom

Operations Coordinator

Val-d'or, QC

Process customer service email requests * Other duties as assigned Work Environment: Fast-paced warehouse setting with shift-based schedules. Why Join Intelcom | Dragonfly? * Short- and medium-term ...

New

Fuze HR Solutions Inc.

CA$50K - CA$55K/yr

Provide exceptional customer service by phone, email, and in person. * Accurately enter and process customer orders in the ERP system, ensuring pricing and order details are correct. * Respond ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Quebec

Email Customer Service information

See Quebec salary details

$9

$17

$33

How much do email customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for email customer service in Quebec is $17.70, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $19.47 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are popular job titles related to Email Customer Service jobs in Quebec?

For Email Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Quebec look for?

The top searched job categories for Email Customer Service jobs in Quebec are:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,813 per year, or $17.7 per hour.

Customer Service Representative (PART TIME)

Ardene

On-site

Part-time

Re-posted 25 days ago

Job description

Location Details: Headquarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21016-CSR-06-19-2026

Date Opened: June 19, 2026

Number of Openings: 1

Job Type: Permanent

Pay Class: Part Time

Education: High School Diploma or equivalent

Career Level: Entry Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO WE ARE:

We are looking for a Customer Service Representative to join our team. This is a part time, permanent, remote (work from home) position on the weekend (Saturday & Sunday from 9am-5pm) and one weekday, if available, (9am-5pm).

Results driven, the Customer Service Representative provides flawless customer service to all inquiries received through our different channels.

The Customer Service Representative supports the organization's efforts to ensure full satisfaction of its customers by providing and processing information in response to inquiries, concerns and requests about products and services, with professionalism and courtesy.

Reporting to the Customer Service Manager, the Customer Service Representative's main responsibilities include, but are not limited to:

  • Acts as the main company and brand representative of Ardene for over 300+ stores across North America;
  • Responds to customer emails, calls and inquiries on other platforms, daily;
  • Identifies customer's needs and reacts accordingly following established processes;
  • Collaborates with different internal departments to ensure all customer's needs are taken care of and follows brand guidelines;
  • Assists the e-commerce department during peak periods;
  • Other tasks as required.

WHAT YOU'LL NEED:

  • Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is a strong asset;
  • Experience working within a fast paced retail, sales and/or call center environment;
  • Exceptional verbal and written communication skills;
  • A positive attitude and a customer focused approach;
  • Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;
  • Comfortable with assessing customer needs over the phone and via email;
  • Good interpersonal skills and an ability to work independently and in a team environment;
  • Strong leadership skills and able to deliver results;
  • Ability to multitask and perform in fast paced an sensitive situations.

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.

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