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International Call Center Agent Jobs in Quebec (NOW HIRING)

AFG Inc

CA$850/wk

We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions ...

Transat Tours Canada

Call Center Agent

Montreal, QC · Hybrid

Minimum of one year of experience in a call center. * Experience in the travel industry is an asset. * Bilingual (French and English, spoken and written).* * Knowledge of Spanish or Portuguese is ...

ASICC-MED

Placement agent

Montreal, QC · On-site

Distribute and manage employee schedules Analyze and process files Profile sought for this position of Call Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...

Altasciences

Team Leader, Call Center

Montreal, QC

About The Role The Team Leader, Call Center will oversee the Participant Recruitment Agent team during their shift; provide volunteers with preliminary clinical trial information and company details ...

New

Allied Universal

Agent de Sécurité

Laval, QC

Agent(e) de sécurité - Laval, QC Salaire : 22,00 $/heure | Temps partiel Joignez-vous à l'équipe Allied Universal! Allied Universal est à la recherche d' agents(es) de sécurité professionnels ...

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All JobsInternational Call Center Agent JobsInternational Call Center Agent Jobs in Quebec

International Call Center Agent information

See Quebec salary details

$8

$22

$53

How much do international call center agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for international call center agent in Quebec is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $23.32 per hour, depending on experience, location, and employer.

What is an international call center agent?

An International Call Center Agent handles customer inquiries, support requests, and sales calls for companies that operate globally. They communicate with customers from different countries, often using multiple languages, via phone, email, or chat. Their main responsibilities include resolving issues, providing product or service information, and ensuring customer satisfaction. Strong communication skills, cultural awareness, and proficiency in relevant languages are essential for success in this role.

What are the key skills and qualifications needed to thrive as an international call center agent?

To thrive as an International Call Center Agent, you need strong verbal and written communication skills in one or more languages, alongside a high school diploma or equivalent educational background. Familiarity with customer relationship management (CRM) software, telephony systems, and ticketing tools is often required. Excellent interpersonal skills, cultural sensitivity, and patience help agents handle diverse customers and complex situations effectively. These competencies ensure the delivery of exceptional customer service and efficient problem resolution across international markets.

What are some common challenges faced by international call center agents, and how are they typically addressed?

International Call Center Agents often handle customers from various countries, which can present challenges like language barriers, accent differences, and varying cultural expectations. To address these challenges, many companies provide language training, cultural sensitivity workshops, and detailed knowledge bases or scripts for support scenarios. Agents are also encouraged to use empathy, active listening, and clear, patient communication to bridge potential gaps. Adapting quickly and staying patient are essential qualities, and most teams have supervisors or mentors available for support when difficult situations arise.

Which country is best for an international call center agent job?

The best countries for international call center agents typically have a strong outsourcing industry, good infrastructure, and English proficiency, such as the Philippines, India, and South Africa. These countries often offer competitive wages, favorable working conditions, and opportunities for remote work, making them popular choices for call center employment.

What are popular job titles related to International Call Center Agent jobs in Quebec?

For International Call Center Agent jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching International Call Center Agent jobs in Quebec look for?

The top searched job categories for International Call Center Agent jobs in Quebec are:

International Call Center Agent jobs near you
Infographic showing various International Call Center Agent job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $46,775 per year, or $22.5 per hour.

Part-Time Focus Group Panelists. Call Centre Agent Welcome. No Experience

AFG Inc

CA$850/wk

Full-time, Temporary

Posted 12 days ago

Job description

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.

Role Overview:

We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.

This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.

Requirements:
  • Access to a smartphone, tablet, or computer with a functional camera
  • Reliable internet connection
  • Ability to read instructions carefully and provide honest, detailed feedback
  • An active email address to receive study invitations and participation details
Benefits:
  • Take part only in studies that match your interests and schedule
  • Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities
  • No experience needed, including no previous call centre agent background. Just a willingness to share your opinions
  • Some studies may include early access to new products or services before launch
  • Many studies offer compensation, which varies by study type and duration
Compensation:
  • Up to $850 per week (amount varies based on the selected focus group or research assignment)

If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time remote roles, we invite you to submit your interest online today.

Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

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