ZipRecruiter

Log In

1

Live Chat Jobs in Connecticut (NOW HIRING)

Mitchell Subaru

Subaru BDC Call Center Consultant

Canton, CT · On-site

$15.50 - $20.75/hr

Communicate directly with consumers through live chat, incoming calls, email sales leads. * Makes sales appointments * Ability to explain product performance and benefits * Build strong rapport with ...

Executive Auto Group

BDC Agent

Wallingford, CT

Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates * Provide customers with initial product information and direct them to the appropriate dealership ...

Executive Auto Group

BDC Agent

Wallingford, CT · On-site

Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates * Provide customers with initial product information and direct them to the appropriate dealership ...

Executive Auto Group

BDC Agent

Meriden, CT · On-site

Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates * Provide customers with initial product information and direct them to the appropriate dealership ...

Executive Auto Group

Automotive BDC Agent

North Haven, CT · On-site

$15 - $20/hr

Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates * Provide customers with initial product information and direct them to the appropriate dealership ...

Merritt Staffing - Stratford

Customer Support Rep

Monroe, CT · Hybrid

$16 - $21.50/hr

Manage and resolve consumer inquiries related to products, D2C orders, and repairs through voice, live chat, email, and SMS channels. * The ability to consistently meet and exceed customer ...

next page

Showing results 1-20

All JobsLive Chat JobsLive Chat Jobs in Connecticut

Live Chat information

See Connecticut salary details

$22.4K

$56.6K

$82.3K

How much do live chat jobs pay per year?

As of Sep 3, 2026, the average yearly pay for live chat in Connecticut is $56,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,300.00 and $81,800.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Connecticut?

The most popular types of Live Chat jobs in Connecticut are:

What are popular job titles related to Live Chat jobs in Connecticut?

For Live Chat jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Connecticut look for?

The top searched job categories for Live Chat jobs in Connecticut are:

What cities in Connecticut are hiring for Live Chat jobs?

Cities in Connecticut with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $56,601 per year, or $27.2 per hour.

Business Development Coordinator Sales

Manhattan Motorcars Group

Westport, CT

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Job description

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase.  You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Manhattan Motorcars is an elite new and pre-owned retailer of Porsche, Bentley, Lamborghini, and Bugatti vehicles conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We have unmatched sales and service continuously from 1995-Present. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Manhattan Motorcars has become known. 

At Manhattan Motorcars, we believe our employees are our greatest asset.  As such, we treat all employees with respect and appreciation for their contributions to the company.  Manhattan Motorcars is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships. 

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Qualifications

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply