You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Quick apply
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...
Customer Support Rep
Monroe, CT · Hybrid
$16 - $21.50/hr
Participate in process improvement and documentation outlining daily functions and use to assist ... live chat, email, and SMS channels. * The ability to consistently meet and exceed customer ...
Quick apply
Customer Support Rep
Monroe, CT · Hybrid
$16 - $21.50/hr
Participate in process improvement and documentation outlining daily functions and use to assist ... live chat, email, and SMS channels. * The ability to consistently meet and exceed customer ...
Automotive Service Advisor
New London, CT · On-site
$50K - $95K/yr
... relationships. * Assist in managing service appointments and workload to optimize workflow ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...
Automotive Service Advisor
New London, CT · On-site
$50K - $95K/yr
... relationships. * Assist in managing service appointments and workload to optimize workflow ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...
Automotive Service Advisor
New London, CT · On-site
$50K - $95K/yr
... relationships. * Assist in managing service appointments and workload to optimize workflow ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...
Quick apply
Automotive Service Advisor
New London, CT · On-site
$50K - $95K/yr
... relationships. * Assist in managing service appointments and workload to optimize workflow ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...
Automotive Service Advisor
New London, CT · On-site
$50K - $95K/yr
... relationships. * Assist in managing service appointments and workload to optimize workflow ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...
Automotive Service Advisor
New London, CT · On-site
$50K - $95K/yr
... relationships. * Assist in managing service appointments and workload to optimize workflow ... Respond quickly to customer phone calls, internet leads through online scheduling, and live chat ...
House Manager & Family Assistant
Norwalk, CT · On-site
$32 - $35/hr
House Manager & Family Assistant (with Childcare Support) Location: Norwalk, CT 06855 Employment ... live, and you have the professional discretion to know when to chat and when to focus. You're ...
Quick apply
House Manager & Family Assistant
Norwalk, CT · On-site
$32 - $35/hr
House Manager & Family Assistant (with Childcare Support) Location: Norwalk, CT 06855 Employment ... live, and you have the professional discretion to know when to chat and when to focus. You're ...
House Manager & Family Assistant
Norwalk, CT · On-site
$32 - $35/hr
House Manager & Family Assistant (with Childcare Support) Location: Norwalk, CT 06855 Employment ... live, and you have the professional discretion to know when to chat and when to focus. You're ...
House Manager & Family Assistant
Norwalk, CT · On-site
$32 - $35/hr
House Manager & Family Assistant (with Childcare Support) Location: Norwalk, CT 06855 Employment ... live, and you have the professional discretion to know when to chat and when to focus. You're ...
House Manager & Family Assistant
$32 - $35/hr
House Manager & Family Assistant (with Childcare Support) Location: Norwalk, CT 06855 Employment ... live, and you have the professional discretion to know when to chat and when to focus. You're ...
House Manager & Family Assistant
$32 - $35/hr
House Manager & Family Assistant (with Childcare Support) Location: Norwalk, CT 06855 Employment ... live, and you have the professional discretion to know when to chat and when to focus. You're ...
Retail Keyholder
Orange, CT · On-site
$19.50 - $24.30/hr
As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Retail Keyholder
Orange, CT · On-site
$19.50 - $24.30/hr
As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Retail Keyholder
Danbury, CT · On-site
$19.50 - $24.30/hr
As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Retail Keyholder
Danbury, CT · On-site
$19.50 - $24.30/hr
As a member of the management team, you will assist in building and retaining a high performing ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Endocrinologist
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Endocrinologist
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...
Endocrinologist
Greenwich, CT · On-site
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Endocrinologist
Greenwich, CT · On-site
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Endocrinologist
Greenwich, CT · On-site
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Endocrinologist
Greenwich, CT · On-site
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Endocrinologist
Greenwich, CT · On-site
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Endocrinologist
Greenwich, CT · On-site
$275K - $340K/yr
Work 1 to 1 with a medical assistant or LPN * Opportunity for flexible schedules * Limited call ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...
Customer Care Assistant - Seasonal/Part-time
Greenwich, CT · On-site
$25/hr
... live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes ... Deliver a warm, thoughtful, and efficient customer experience across email, phone, chat, and SMS.
Customer Care Assistant - Seasonal/Part-time
Greenwich, CT · On-site
$25/hr
... live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes ... Deliver a warm, thoughtful, and efficient customer experience across email, phone, chat, and SMS.
Customer Care Assistant - Seasonal/Part-time
Greenwich, CT · On-site
$25/hr
... live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes ... Deliver a warm, thoughtful, and efficient customer experience across email, phone, chat, and SMS.
Customer Care Assistant - Seasonal/Part-time
Greenwich, CT · On-site
$25/hr
... live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes ... Deliver a warm, thoughtful, and efficient customer experience across email, phone, chat, and SMS.
AVP Applied AI
Hartford, CT · On-site +1
The Assistant Vice President (AVP), Applied AI leads data science, traditional machine learning ... Candidates who live near one of our office locations will have the expectation of working in an ...
AVP Applied AI
Hartford, CT · On-site +1
The Assistant Vice President (AVP), Applied AI leads data science, traditional machine learning ... Candidates who live near one of our office locations will have the expectation of working in an ...
AVP Applied AI
Hartford, CT · On-site +1
$182K - $273K/yr
The Assistant Vice President (AVP), Applied AI leads data science, traditional machine learning ... Candidates who live near one of our office locations will have the expectation of working in an ...
AVP Applied AI
Hartford, CT · On-site +1
$182K - $273K/yr
The Assistant Vice President (AVP), Applied AI leads data science, traditional machine learning ... Candidates who live near one of our office locations will have the expectation of working in an ...
... live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes ... As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug ...
... live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes ... As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug ...
Live Chat Assistant information
What is a live chat assistant?
Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.
What skills and qualifications are needed to be a live chat assistant?
To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.
What challenges do live chat assistants face when managing multiple conversations?
Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.
What is the difference between Live Chat Assistant vs Customer Service Representative?
| Aspect | Live Chat Assistant | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service experience | High school diploma; often requires customer service or communication training |
| Work Environment | Online, remote, or in-office chat platforms | In-office or remote call centers, retail stores, or offices |
| Industry Usage | Customer support, e-commerce, tech companies | Retail, telecom, banking, and various service industries |
| Common Search/Comparison | Often compared for online support roles | More general customer service roles |
Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.
How much do live chat assistants get paid?
Live chat assistants typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with specialized skills or industry knowledge.
How to become a live chat assistant?
To become a live chat assistant, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software. Many employers require a high school diploma or equivalent, and some prefer prior experience in customer support or online communication. Training is often provided on the job to familiarize new assistants with company-specific tools and protocols.
What are the most commonly searched types of Live Chat jobs in Connecticut?
The most popular types of Live Chat jobs in Connecticut are:
What are popular job titles related to Live Chat Assistant jobs in Connecticut?
For Live Chat Assistant jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Live Chat Assistant jobs in Connecticut look for?
The top searched job categories for Live Chat Assistant jobs in Connecticut are:
Full-time
Medical, Dental, Retirement, PTO
Re-posted 15 days ago
Job description
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
Manhattan Motorcars is an elite new and pre-owned retailer of Porsche, Bentley, Lamborghini, and Bugatti vehicles conveniently located in New York City, respected as one of the most successful luxury and performance automotive dealers in the world. We have unmatched sales and service continuously from 1995-Present. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Manhattan Motorcars has become known.
At Manhattan Motorcars, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Manhattan Motorcars is always looking for a qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.
What We Offer
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Saturday Lunches
- Discounts on products and services
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen