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Live Chat Assistant Jobs (NOW HIRING)

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate information regarding products and services. * Assist in resolving customer complaints and issues in a ...

Customer Service Specialist

Cedar Rapids, IA · On-site

$16.75 - $22.25/hr

Answer provider phone, live chat, and secure email questions regarding claim status and benefits * Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential ...

New

Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Answer provider phone, live chat, and secure email questions regarding claim status and benefits * Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential ...

New

Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Answer provider phone, live chat, and secure email questions regarding claim status and benefits * Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential ...

New

Customer Service Specialist

Madison, WI · On-site

$17.25 - $22.75/hr

Answer provider phone, live chat, and secure email questions regarding claim status and benefits * Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential ...

New

Customer Service Specialist

Cedar Rapids, IA · On-site +1

$16.75 - $22.25/hr

Answer provider phone, live chat, and secure email questions regarding claim status and benefits * Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential ...

New

Customer Service Specialist

Milwaukee, WI · On-site

$16.75 - $22.25/hr

Answer provider phone, live chat, and secure email questions regarding claim status and benefits * Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential ...

New

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Live Chat Assistant information

How much do live chat agents get paid?

Live chat assistants typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, especially for remote positions requiring good communication skills and familiarity with chat tools.

How can I become a live chat agent?

To become a live chat assistant, candidates typically need strong written communication skills, basic computer proficiency, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided on the job to familiarize new agents with company tools and protocols.

What are some common challenges Live Chat Assistants face when managing multiple conversations simultaneously?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What are the key skills and qualifications needed to thrive as a Live Chat Assistant, and why are they important?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What jobs pay 4000 a week without a degree?

Live chat assistant roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, certifications, or a proven track record rather than formal degrees.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What are Live Chat Assistants?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

How can I make $2000 a week working from home?

A Live Chat Assistant can potentially earn $2000 a week by working multiple shifts, gaining experience, and providing high-quality customer support. Earning this level of income often requires consistent hours, strong communication skills, and experience with chat platforms or CRM tools. Some roles may also offer bonuses or performance incentives to increase earnings.
More about Live Chat Assistant jobs
What cities are hiring for Live Chat Assistant jobs? Cities with the most Live Chat Assistant job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Live Chat Assistant jobs? States with the most job openings for Live Chat Assistant jobs include:
Infographic showing various Live Chat Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

$17.25 - $23.25/hr

Other

Posted 14 days ago


Job description

About Us

At San Marcos Chrysler Dodge Jeep Ram, we are always looking for motivated and energetic individuals to join the San Marcos Team! We are currently looking for a Part Time Service Admin Assistant. 

 
Responsibilities
  • Answer customer calls and establish follows-up with service appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Assist with Service Rental Program
  • Data entry
  • Assist service management team with reporting, record keeping, etc.
Qualifications
  • Availability to work afternoon shifts M-F (Service closes at 6pm)
  • At least one previous role based in customer service experience preferred
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver’s license & clean driving record
  • Must be willing to complete a background check and potential drug test
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.