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Entry Level Live Chat Typing Jobs (NOW HIRING)

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

IT Support

Columbus, OH · On-site

$24 - $25/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

Customer Support: • Provide front-line support via phone or live chat with professionalism ... typing, email communication, and navigating Windows-based systems. Responsible for high-quality end ...

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Entry Level Live Chat Typing information

What is the difference between Entry Level Live Chat Typing vs Customer Service Representative?

AspectEntry Level Live Chat Typing
Primary RoleResponding to customer inquiries via live chat, typing responses quickly and accurately
Required SkillsFast typing, good communication, basic computer skills
Work EnvironmentRemote or office-based, online customer support platforms
CertificationsNone typically required, but customer service or typing certifications can help

While Entry Level Live Chat Typing focuses on quick, accurate online communication through chat platforms, Customer Service Representatives often handle a broader range of customer interactions, including phone calls and emails. Both roles require strong communication skills, but live chat typing emphasizes typing speed and online responsiveness. Understanding these differences can help job seekers choose the right role based on their skills and preferences.

More about Entry Level Live Chat Typing jobs
What are the most commonly searched types of Live Chat Typing jobs? The most popular types of Live Chat Typing jobs are:
What states have the most Entry Level Live Chat Typing jobs? States with the most job openings for Entry Level Live Chat Typing jobs include:
What job categories do people searching Entry Level Live Chat Typing jobs look for? The top searched job categories for Entry Level Live Chat Typing jobs are:
Infographic showing various Entry Level Live Chat Typing job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 52% Full Time, 5% Part Time, and 39% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Remote Online Chat Representative

3 Rivers Communications

Fairfield, MT • Remote

$15.50 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Job description

Company: 3 Rivers Communications
Employment Type: Full-time
Location: Remote

Job Description

About 3 Rivers Communications

3 Rivers Communications is a leading telecommunications provider committed to delivering reliable communication services and exceptional customer support. We are dedicated to creating positive customer experiences through innovative solutions and responsive service. We are seeking a professional and customer-focused Remote Online Chat Representative to join our growing team.

Position Summary

The Remote Online Chat Representative is responsible for providing real-time customer support through live chat, messaging platforms, and other digital communication channels. This role involves assisting customers with inquiries, resolving service-related issues, providing product information, and ensuring every interaction results in a positive customer experience. The ideal candidate is an excellent communicator with strong multitasking skills and a customer-first mindset.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via live chat and online messaging platforms.
  • Assist customers with account questions, billing inquiries, service requests, and technical support.
  • Troubleshoot and resolve customer concerns while maintaining a high level of customer satisfaction.
  • Accurately document customer interactions in the company#39;s CRM system.
  • Escalate complex issues to the appropriate department when necessary.
  • Educate customers about company products, services, promotions, and available solutions.
  • Maintain knowledge of company policies, procedures, and product offerings.
  • Meet established response time, quality assurance, and customer satisfaction goals.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Perform additional administrative and customer support tasks as assigned.

Qualifications

  • High school diploma or equivalent required; associate#39;s or bachelor#39;s degree is a plus.
  • Previous experience in online chat support, customer service, call center, or related field preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong multitasking and time management abilities.
  • Proficiency with Microsoft Office Suite and Google Workspace.
  • Experience using CRM or live chat software is preferred.
  • Strong problem-solving and conflict-resolution skills.
  • Ability to work independently in a remote environment.
  • Reliable high-speed internet connection and a dedicated home office workspace.

Preferred Skills

  • Fast and accurate typing skills.
  • Ability to manage multiple customer conversations simultaneously.
  • Strong attention to detail and organizational skills.
  • Positive attitude with a customer-focused approach.
  • Experience in telecommunications or technology support is an advantage but not required.

Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company matching
  • Paid time off and company holidays
  • Flexible remote work environment
  • Employee Assistance Program (EAP)
  • Paid training and career development opportunities
  • Opportunities for advancement within the company
  • Supportive and collaborative team culture

3 Rivers Communications is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all employees are valued and respected regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.