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Entry Level Live Chat Typing Jobs (NOW HIRING)

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing ... Strong typing skills (minimum 45 WPM with high accuracy) * Tech-savvy and comfortable navigating ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

Proficiency in typing and using live chat software Skills: * Strong problem-solving skills * Empathy and patience when dealing with customers * Ability to work independently and as part of a team

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

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Entry Level Live Chat Typing information

What is the difference between Entry Level Live Chat Typing vs Customer Service Representative?

AspectEntry Level Live Chat Typing
Primary RoleResponding to customer inquiries via live chat, typing responses quickly and accurately
Required SkillsFast typing, good communication, basic computer skills
Work EnvironmentRemote or office-based, online customer support platforms
CertificationsNone typically required, but customer service or typing certifications can help

While Entry Level Live Chat Typing focuses on quick, accurate online communication through chat platforms, Customer Service Representatives often handle a broader range of customer interactions, including phone calls and emails. Both roles require strong communication skills, but live chat typing emphasizes typing speed and online responsiveness. Understanding these differences can help job seekers choose the right role based on their skills and preferences.

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Entry Level Live Chat Typing jobs near you
Infographic showing various Entry Level Live Chat Typing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

live chat representative

StrataBuilt LLC

Remote

$16.50 - $22.25/hr

Other

Re-posted 21 days ago

Job description

Live Chat Representative

StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to delivering outstanding customer experiences, and we are looking for a proactive and personable Live Chat Representative to be a key player in our support team.

Position Overview

The Live Chat Representative will serve as the first point of contact for customers via our online chat platform. This role is essential to ensuring prompt, friendly, and accurate assistance to users seeking support, information, or guidance about our products and services.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries through live chat
  • Resolve customer issues or escalate them appropriately to the relevant department
  • Maintain in-depth knowledge of StrataBuilt's services, products, and policies
  • Document customer interactions and feedback accurately
  • Meet performance metrics including response time, customer satisfaction, and resolution rate
  • Collaborate with team members to improve customer service processes
  • Identify common issues and suggest improvements to FAQs or help articles
  • Represent StrataBuilt’s brand voice in all communications—friendly, helpful, and solution-oriented
Qualifications
  • High school diploma or equivalent; associate or bachelor’s degree preferred
  • Previous experience in a customer support or live chat role is a plus
  • Excellent written communication skills with proper grammar and spelling
  • Strong typing skills (minimum 45 WPM with high accuracy)
  • Tech-savvy and comfortable navigating multiple systems and tools
  • Ability to multitask, prioritize, and manage time effectively
  • Patient, empathetic, and committed to providing excellent customer service
  • Availability to work flexible hours, including evenings or weekends if required
What We Offer
  • Competitive pay and performance bonuses
  • Work-from-home flexibility (if applicable)
  • Paid training and professional development
  • Supportive team culture with opportunities for growth
  • Employee wellness and engagement programs

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