Mason, OH · On-site
$18.75 - $25.50/hr
Company Description With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering ...
Mason, OH · On-site
$18.75 - $25.50/hr
Company Description With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering ...
Coral Gables, FL · On-site
$19.25 - $25.75/hr
Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk tickets, troubleshooting hardware and software issues in a timely manner, both in person and remotely.
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Coral Gables, FL · On-site
$19.25 - $25.75/hr
Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk tickets, troubleshooting hardware and software issues in a timely manner, both in person and remotely.
Waltham, MA · On-site
Experience providing Level 1 and 2 It Help Desk or Desktop Support * Strong knowledge of Microsoft ... 365 administration * Experience with Microsoft Entra ID and Intune * Strong troubleshooting skills ...
Waltham, MA · On-site
Experience providing Level 1 and 2 It Help Desk or Desktop Support * Strong knowledge of Microsoft ... 365 administration * Experience with Microsoft Entra ID and Intune * Strong troubleshooting skills ...
Long Island City, NY · On-site
$30.22 - $32.97/hr
The organization has evolved into one of the nation's preeminent reentry and justice-informed ... level of technical expertise. * Comprehensive Desktop and Remote Support: Provide timely and ...
Long Island City, NY · On-site
$30.22 - $32.97/hr
The organization has evolved into one of the nation's preeminent reentry and justice-informed ... level of technical expertise. * Comprehensive Desktop and Remote Support: Provide timely and ...
Help Desk Support Specialist Elk Grove, CA / Sacramento, CA 12+ months Experience required: Basic networking concepts, (such as DHCP, DNS, printer queues, VPN) Basic knowledge of Active Directory ...
Help Desk Support Specialist Elk Grove, CA / Sacramento, CA 12+ months Experience required: Basic networking concepts, (such as DHCP, DNS, printer queues, VPN) Basic knowledge of Active Directory ...
Annapolis, MD · On-site
$60K - $100K/yr
SALARY RANGE $60,000 - $100,000/year DUTIES As a successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support.
Annapolis, MD · On-site
$60K - $100K/yr
SALARY RANGE $60,000 - $100,000/year DUTIES As a successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support.
Honolulu, HI · On-site
$20 - $22/hr
... level technologies and the opportunity to work alongside a collaborative and supportive technical team. Key Responsibilities * Provide Tier 1 Help Desk support via phone, email, and ticketing system.
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Honolulu, HI · On-site
$20 - $22/hr
... level technologies and the opportunity to work alongside a collaborative and supportive technical team. Key Responsibilities * Provide Tier 1 Help Desk support via phone, email, and ticketing system.
Honolulu, HI · On-site
$20 - $22/hr
... level technologies and the opportunity to work alongside a collaborative and supportive technical team. Key Responsibilities * Provide Tier 1 Help Desk support via phone, email, and ticketing system.
Honolulu, HI · On-site
$20 - $22/hr
... level technologies and the opportunity to work alongside a collaborative and supportive technical team. Key Responsibilities * Provide Tier 1 Help Desk support via phone, email, and ticketing system.
$18.25 - $24.75/hr
The candidate will perform IT Help Desk Services (level 1 & 2 category support) on both the computer network as well as telephone system supporting a user base of around 300 people. Based on past ...
$18.25 - $24.75/hr
The candidate will perform IT Help Desk Services (level 1 & 2 category support) on both the computer network as well as telephone system supporting a user base of around 300 people. Based on past ...
Baltimore, MD · On-site
$20.25 - $27.75/hr
In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center ... Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ...
Baltimore, MD · On-site
$20.25 - $27.75/hr
In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center ... Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ...
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Dallas, TX · On-site
$19.75 - $26.75/hr
... supporting end users on a variety of computing issues, especially related to personal computing or network computing as part of the IT Help Desk process.
Escalate issues to next level when necessary. * Obtain general understanding of OS and application ... Highly organized to keep Help Desk tickets in order. * Excellent oral communication skills. * Being ...
Escalate issues to next level when necessary. * Obtain general understanding of OS and application ... Highly organized to keep Help Desk tickets in order. * Excellent oral communication skills. * Being ...
Coralville, IA · On-site
$18.75 - $25.50/hr
... one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
Coralville, IA · On-site
$18.75 - $25.50/hr
... one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...
... Cloud One, and DISA-to resolve critical operational outages within production environments ... Active DoD 8577 / 8140 Compliance (IAT Level II) baseline cybersecurity certification, such as ...
... Cloud One, and DISA-to resolve critical operational outages within production environments ... Active DoD 8577 / 8140 Compliance (IAT Level II) baseline cybersecurity certification, such as ...
DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite customer support at SDDC installation, brigade, battalion, or detachment-level locations under the GITSS ...
DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite customer support at SDDC installation, brigade, battalion, or detachment-level locations under the GITSS ...
Montgomery, AL · On-site
$15.50 - $21/hr
Two + years experience using/supporting one or more of the below systems: * Business and Enterprise ... Current Comptia Security+ (IAT Level II Training) Certification Job Stipulations: * Must be able to ...
Montgomery, AL · On-site
$15.50 - $21/hr
Two + years experience using/supporting one or more of the below systems: * Business and Enterprise ... Current Comptia Security+ (IAT Level II Training) Certification Job Stipulations: * Must be able to ...
Edison, NJ · On-site
$40 - $50/hr
Help Desk Support: * Provide Level 1 and Level 2 support for Credit Union employees via phone, email, and ticketing system. * Troubleshoot and resolve issues related to Windows-based systems ...
Edison, NJ · On-site
$40 - $50/hr
Help Desk Support: * Provide Level 1 and Level 2 support for Credit Union employees via phone, email, and ticketing system. * Troubleshoot and resolve issues related to Windows-based systems ...
Kent, WA · On-site
$37.80 - $40.95/hr
... Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network ... Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines. * Responsible for ...
Kent, WA · On-site
$37.80 - $40.95/hr
... Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network ... Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines. * Responsible for ...
Montgomery, AL · On-site
$15.50 - $21/hr
Experience using/supporting one or more of the below systems: * Business and Enterprise System ... Current Comptia Security+ (Level II IAT Training) Certification Job Stipulations: * Must be able to ...
Quick apply
Montgomery, AL · On-site
$15.50 - $21/hr
Experience using/supporting one or more of the below systems: * Business and Enterprise System ... Current Comptia Security+ (Level II IAT Training) Certification Job Stipulations: * Must be able to ...
Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
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Plano, TX · On-site
$19.25 - $25.75/hr
Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
A Level 1 Help Desk Support job involves providing first-line technical support to users experiencing IT-related issues. Responsibilities include troubleshooting basic hardware and software problems, assisting with password resets, and documenting incidents for escalation if necessary. Level 1 technicians rely on predefined solutions or scripts to resolve common issues quickly. They serve as the initial point of contact for IT support, ensuring efficient issue resolution or proper escalation to higher-level support teams. Strong communication and problem-solving skills are essential in this role.
To thrive as a Level 1 Help Desk Support, you need foundational IT knowledge, strong troubleshooting abilities, and typically a high school diploma or equivalent with some technical coursework or certifications like CompTIA A+ being beneficial. Familiarity with ticketing systems, remote desktop tools, and basic operating system environments (Windows, macOS) is often required. Excellent communication, patience, and customer service skills help resolve user issues while building trust. These competencies ensure efficient problem resolution and a positive experience for users needing front-line technical assistance.
Starting in a Level 1 Help Desk Support role provides a solid foundation for advancing in the IT field. Many professionals move into higher-level support positions, such as Level 2 or Level 3 Help Desk, network administration, or specialized technical roles as they gain experience and pursue further certifications. This entry-level position offers great exposure to troubleshooting a variety of technical issues and collaborating with different departments, which builds valuable skills for future growth. Employers often support continuing education, making it an excellent starting point for a long-term IT career.
Cities with the most Level 1 Help Desk Support job openings:
The most popular types of Level 1 Help Desk Support jobs are:
States with the most job openings for Level 1 Help Desk Support jobs include:
For Level 1 Help Desk Support jobs, the most frequently searched job titles are:
Mason, OH • On-site
$18.75 - $25.50/hr
Full-time
Medical, Dental, Vision
Re-posted 4 days ago
With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering cutting-edge, scalable technologies and solutions that respond to and anticipate the market's needs while providing sustainable value to our customers. Healthcare is our only business, giving us an unparalleled understanding of the volatile healthcare landscape. We take great pride in maintaining the highest levels of client satisfaction for the hundreds of U.S. hospitals and healthcare providers we serve. Our innovative products and services empower our customers to do what they do best - deliver outstanding patient care.
Ideal candidate will be professional at all times, assertive and accountable, have good timekeeping skills, flexible. Candidate should have drive, enthusiasm, initiative, commitment and self-motivation, respect for colleagues, desire to learn.
Essential Functions:
Advantages of this Opportunity:
Competitive salary, negotiable based on relevant experience
Benefits offered, Medical, Dental, and Vision
Fun and positive work environment
Monday through Friday 8am-5pm
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Recruiting and staffing services
201 - 500 Employees
Maitland, FL, US
2003
