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Level 1 Help Desk Support Jobs in Oregon (NOW HIRING)

Help Desk Support

Portland, OR

$21.25 - $28.75/hr

Help Desk Support Location: Portland , Oregon . * Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel. * Contractor to have general ...

Help Desk Support

Salem, OR · On-site

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

... in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...

... in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...

Help Desk Call Center Representative

$17.50 - $22.50/hr

Overview The Tier 1 Helpdesk Call Center Representative (CSR) will be responsible for providing ... Responsibilities * Deliver Tier 1 service desk support for various stakeholders, including ...

Need Help Desk Support II

Salem, OR · On-site

$20 - $27.25/hr

... on the one of a kind requirement. The primary roles of the IS technicians are: * Provide ... Troubleshoot workstation hardware and operating system problems. * Assist the Computer Support Desk ...

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

MUST have 1 year or more of Customer Service experience Must have approximately 1 year of Help Desk ... Experience Level: - Entry Level

Service Desk Analyst

Bend, OR · On-site

$50K - $52K/yr

MUST have 1 year or more of Customer Service experience OR Must have approximately 1 year of Help ... Experience Level: - Entry Level

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

... approximately 1 year of Help Desk experience • Must be local to Bend OR • Exceptional communication skills with a strong focus on customer service • Hands-on experience in supporting PC ...

Service Desk Analyst

Bend, OR · On-site

$21.75 - $29.75/hr

... approximately 1 year of Help Desk experience • Must be local to Bend OR • Exceptional communication skills with a strong focus on customer service • Hands-on experience in supporting PC ...

Help Desk Analyst

Salem, OR · On-site

$20.50 - $28.25/hr

Help Desk Analyst I Location ... Salem , Oregon 97301 Duration: Long Term * Provides level 1 and occasional level 2 user support for ...

Help Desk Technician

Portland, OR · Hybrid

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Level 1 support for DFC Systems * Respond to inbound calls and assist with ticket creation and ...

Help Desk Technician

Portland, OR · Hybrid

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Level 1 support for DFC Systems * Respond to inbound calls and assist with ticket creation and ...

Help Desk Technician

Tigard, OR · On-site

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Level 1 support for DFC Systems * Respond to inbound calls and assist with ticket creation and ...

Help Desk Technician

Portland, OR · Hybrid

$60K - $85K/yr

L0238 Driveway Finance Corporation Help Desk Technician Driveway Finance Corporation (DFC) is a ... Level 1 support for DFC Systems * Respond to inbound calls and assist with ticket creation and ...

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Level 1 Help Desk Support information

What are the typical career advancement opportunities for someone starting as a Level 1 Help Desk Support?

Starting in a Level 1 Help Desk Support role provides a solid foundation for advancing in the IT field. Many professionals move into higher-level support positions, such as Level 2 or Level 3 Help Desk, network administration, or specialized technical roles as they gain experience and pursue further certifications. This entry-level position offers great exposure to troubleshooting a variety of technical issues and collaborating with different departments, which builds valuable skills for future growth. Employers often support continuing education, making it an excellent starting point for a long-term IT career.

What is a Level 1 Help Desk Support job?

A Level 1 Help Desk Support job involves providing first-line technical support to users experiencing IT-related issues. Responsibilities include troubleshooting basic hardware and software problems, assisting with password resets, and documenting incidents for escalation if necessary. Level 1 technicians rely on predefined solutions or scripts to resolve common issues quickly. They serve as the initial point of contact for IT support, ensuring efficient issue resolution or proper escalation to higher-level support teams. Strong communication and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive in the Level 1 Help Desk Support position, and why are they important?

To thrive as a Level 1 Help Desk Support, you need foundational IT knowledge, strong troubleshooting abilities, and typically a high school diploma or equivalent with some technical coursework or certifications like CompTIA A+ being beneficial. Familiarity with ticketing systems, remote desktop tools, and basic operating system environments (Windows, macOS) is often required. Excellent communication, patience, and customer service skills help resolve user issues while building trust. These competencies ensure efficient problem resolution and a positive experience for users needing front-line technical assistance.

What are the most commonly searched types of Level 1 Help Desk Support jobs in Oregon? The most popular types of Level 1 Help Desk Support jobs in Oregon are:
What are popular job titles related to Level 1 Help Desk Support jobs in Oregon? For Level 1 Help Desk Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Level 1 Help Desk Support jobs in Oregon look for? The top searched job categories for Level 1 Help Desk Support jobs in Oregon are:
What cities in Oregon are hiring for Level 1 Help Desk Support jobs? Cities in Oregon with the most Level 1 Help Desk Support job openings:
Infographic showing various Level 1 Help Desk Support job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Help Desk Support

$21.25 - $28.75/hr

Contractor

Posted 28 days ago


Job description

Job Description

Position : Help Desk Support

Location: Portland , Oregon .

 

  • Provide assistance in moving desktop computers, peripherals, printers, and telephones for phased office remodel.
  • Contractor to have general knowledge of installation and troubleshooting of desktop computers, peripherals, and printers. 
  • Must be able to lift equipment with reasonable accommodation.
Additional Information

If you are interested please contact on 734-550-4449 or Email : Venkat at tekwissen dot com


stem xpert logo

About stem xpert

Sourced by ZipRecruiter

STEM Xpert, based in Ann Arbor, MI, US, is a leading company in the Science, Technology, Engineering, and Mathematics (STEM) education industry. Since their establishment, they have made an indelible mark by providing innovative services and products designed to enhance STEM learning. Their service portfolio includes comprehensive educational programs, customized learning modules and interactive STEM kits. Driven by a passion for nurturing young minds, the company's mission is to bring about an educational renaissance in the STEM field, making learning not just theoretical but practical and fun. One notable achievement for STEM Xpert has been its success in reaching a broad spectrum of learners, from school-age to adults, contributing significantly towards empowering the community's technological and scientific literacy.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2012