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Issue Management Jobs (NOW HIRING)

Support the issue management process to ensure timely and accurate resolution of issues. Act as a liaison with external and internal business partners for issues resolution Work collaboratively with ...

Principle Duties and Responsibilities The Issue Resolution Specialist manages the Defense Health Agencys (DHA) Issue Resolution Process at assigned Military Treatment Facilities (MTF) in support of ...

Issue Management Serve as senior FLoD owner for Issue Management activities from identification through remediation and closure. Ensure timely identification, escalation, and documentation of issues ...

Participate in Data Quality Issue Management Group and provide Corporate Group- or Business Unit-specific information - collaborate with Data Quality Issue Management Group. f. As member of Data ...

Sr. Manager, Media and Issues

Raynham, MA · On-site

$127.20K - $132.30K/yr

Key Responsibilities • Lead global media relations and issues management strategy for DePuy Synthes, including proactive storytelling and reactive response. • Serve as a trusted communications ...

Participate in Data Quality Issue Management Group and provide Corporate Group- or Business Unit-specific information - collaborate with Data Quality Issue Management Group. f. As member of Data ...

Lead issue management, including root cause analysis, action plan development, and sustainable remediation of control gaps. * Support internal and external audits and regulatory exams by providing ...

Sr. Manager, Media and Issues

Raynham, MA

$127.20K - $132.30K/yr

Develop and execute crisis and issues management plans, including message frameworks, escalation protocols, and spokesperson preparation. Manage media inquiries related to sensitive topics such as ...

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Issue Management information

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How much do issue management jobs pay per year?

As of May 31, 2026, the average yearly pay for issue management in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is an Issue Management job?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Issue Management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What are the typical daily responsibilities in an Issue Management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.
What cities are hiring for Issue Management jobs? Cities with the most Issue Management job openings:
What states have the most Issue Management jobs? States with the most job openings for Issue Management jobs include:
Enterprise Risk Management Risk Framework and Response Leader

Enterprise Risk Management Risk Framework and Response Leader

U.S. Bank

Minneapolis, MN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

37th of 141 rated banks


Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
The Enterprise Risk Management Risk Framework and Response Leader is accountable for the management of the Enterprise Risk framework, Enterprise Policy and Risk Committee governance, Issue Management, Risk Acceptance, Taxonomies, establishment of a Country/Geopolitical Risk program, as well related governance, coordination and reporting. In addition to operating these risk programs, this leader will also help drive strategic and improvement initiatives across the organization in collaboration with experts and stakeholders across all lines of defense.
Key Responsibilities:
Enterprise Program Leadership & Governance
  • Own and govern the Enterprise Risk Framework, as well as policies and programs for Issue Management, Risk Acceptance, Policy management, Taxonomies and Committee Governance, while ensuring alignment with Enterprise Risk Framework strategy, risk appetite, and regulatory expectations. Leverage and partner with existing experienced managers and resources to execute.
  • Oversee initiative to transform and simplify policies and our policy framework across the enterprise.
  • Participate in enterprise efforts to adopt a new GRC platform and AI capabilities, with initial focus on policy and issue management and related simplification and transformation efforts.
  • Establish an approach to Country Risk/Geopolitical Risk in alignment with existing program activities across Risk Management, minimizing redundancy while enabling a coordinated risk management outcome.
  • Oversee creation of Committee and Board materials in support of the programs, driving consistent, high quality executive presentation.
  • Provide independent second-line oversight of business line activities related to policies and programs. Maintain data on approach and operating model for risk programs across the enterprise.
  • Ensure program-owned controls are effectively designed and operating, with clear accountability for timely issue identification, escalation, and remediation.

Provide Risk Insight
  • Aggregate and synthesize program outcomes to identify enterprise trends, systemic issues, and root causes. Identify thematic actions accordingly.
  • Deliver clear, decision-ready reporting and forward-looking recommendations to senior operating committees and executive risk leadership.
  • Use AI and data-driven insights to inform risk posture, control effectiveness, and governance priorities.

Business Line & CRO Partnership
  • Serve as a trusted advisor to Business Line CRO leadership, providing authoritative guidance on policy interpretation and expectations.
  • Monitor and assess the effectiveness of programs across Business Lines, directing enhancements as needed.
  • Sponsor and lead enterprise forums and messaging to reinforce expectations, share best practices, and promote consistency.

Basic Qualifications
- Bachelor's or advanced degree, or equivalent work experience
- Typically more than 15 years of applicable experience
Preferred Skills/Experience
- Significant experience leading Risk Programs within financial services, specifically Banking. Issue Management experience is particularly helpful.
- Demonstrated success operating in a senior leadership role within the First Line, Second Line, or Internal Audit.
- Deep expertise in financial services/banking risk and control frameworks, regulatory expectations, and governance models
- Proven ability to influence and communicate with executive management and governance committees.
- Experience with maintaining communications and relationships with internal auditors and regulators.
- Strong strategic orientation with a track record of driving enterprise process improvement and program maturity.
- Experience providing executive oversight of GRC platforms and related technology.
This role requires working from a U.S. Bank location three (3) or more days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

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