Issue Management Jobs in Georgia (NOW HIRING)

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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsibilities include the definition and validation of business critical processes and the associated critical data elements (CDEs) that support them.

2. Business Metadata Management:
a. Onboard new CDEs that are specific to corresponding Business Unit or Corporate Group - collaborate with Technical Data Stewards.
b. Propose new CDEs and Data Domains to Data Domain Working Group for approval - collaborate with Data Domain Working Group.
c. Review assigned CDEs and their business metadata on an established frequency basis - collaborate with Metadata Center of Excellence (COE).
d. Discover and execute CDE change requests - collaborate with Metadata COE; Technical Data Stewards.
e. Submit CDE change requests for approval to Data Domain Working Group - collaborate with Data Domain Working Group, Metadata COE, and Technical Data Stewards.
f. Perform business process and traceability mapping - collaborate with Business Unit / Corporate Group representatives, Metadata COE and Technical Data Stewards.
g. Review trusted source assignments - collaborate with Technical Data Stewards.

3. Data Quality:
a. Define Data Quality rules and standards for corresponding Business Unit or Corporate Group.
b. Collaborate and coordinate with Data Quality Lead and team, Data Quality Issues Management Group, and Data Domain Working Group to align Data Quality rules and standards for corresponding Business Unit or Corporate Group with enterprise-level Data Quality rules and standards - collaborate with Data Quality COE Lead and team, Data Quality Issues Management Group and Data Domain Working Group.
c. Partner with Technical Business Stewards to enroll and implement Data Quality rules for corresponding Business Unit or Corporate Group into appropriate systems- collaborate with Technical Business Stewards.
d. Monitor Data Quality activities, track data issues and risks, and develop associated mitigation strategies for corresponding Business Unit or Corporate Group.
e. Participate in Data Quality Issue Management Group and provide Corporate Group- or Business Unit-specific information - collaborate with Data Quality Issue Management Group.
f. As member of Data Quality Issue Management Group and/or Data Domain Working Group, escalate Data Quality issues and considerations as necessary to the Enterprise Data Governance Council - collaborate with Enterprise Data Governance Council.
g. Assist in resolving Data Quality Issues, either as part of Business Unit / Corporate Group or as part of the Data Quality Issue Management Group or as part of the Data Domain Working Group - collaborate with Data Quality Issue Management Group; Data Domain Working Group.

4. Enterprise Metadata Repository / Metadata Catalogue:
a. Onboard new CDEs' related business metadata - collaborate with Metadata COE.
b. Update central metadata repository with business metadata content (business terms, definitions, classifications, and business and Data Quality rules) - collaborate with Metadata COE and Technical Data Stewards.
c. Review CDEs' metadata on an established frequency basis - collaborate with Metadata COE.
d. Discover and execute CDE metadata update requests - collaborate with Metadata COE.
e. Get CDE metadata change requests approved with Data Domain Working Group - collaborate with Data Domain Working Group.

5. Data Privacy, Security, Retention and Archiving:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer.
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group.
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.

6. Data Sharing, Access Control and Data Transfer:
a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officer
b. Further responsible for defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.
c. Monitor data security for data elements for corresponding Business Unit or Corporate Group
d. Report or escalate data privacy issues to Data Privacy Group - collaborate with Chief Privacy Officer and team.
e. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents - collaborate with Chief Privacy Officer and team.
f. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.
g. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.

7. Mentors less experienced teammates to build their own technical expertise.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree and eight years of related experience or equivalent education and related training or experience
2. Deep specialized and/or broad knowledge of principles, practices, theories, and/or methodologies associated with the data stewardship/management.
3. Previous experience in leading IT projects of significant complexity and risk exposure.

Preferred Qualifications:
1. Master's degree or MBA and ten years of related experience or equivalent education and related training or experience.
2. Banking or financial services experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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