... Issues and Strategic Management, will lead the electric reliability organization's efforts to optimize and prioritize projects within PRISM and across NERC. The Manager will ensure that cross-cutting ...
... Issues and Strategic Management, will lead the electric reliability organization's efforts to optimize and prioritize projects within PRISM and across NERC. The Manager will ensure that cross-cutting ...
Escalation and Issue Management * Support high-risk escalations involvingmerchants, acquirers, issuers, and third-party agents including drafting communications and coordination to senior leadership.
New
Escalation and Issue Management * Support high-risk escalations involvingmerchants, acquirers, issuers, and third-party agents including drafting communications and coordination to senior leadership.
New
Coordinates and implements issue management with direct responsibility for specific advocacy priorities and efforts in assigned states; masters NAMIC legislative and regulatory issues, specifically ...
Coordinates and implements issue management with direct responsibility for specific advocacy priorities and efforts in assigned states; masters NAMIC legislative and regulatory issues, specifically ...
Regional Vice President - Southeast
Atlanta, GA · On-site +1
Coordinates and implements issue management with direct responsibility for specific advocacy priorities and efforts in assigned states; masters NAMIC legislative and regulatory issues, specifically ...
Regional Vice President - Southeast
Atlanta, GA · On-site +1
Coordinates and implements issue management with direct responsibility for specific advocacy priorities and efforts in assigned states; masters NAMIC legislative and regulatory issues, specifically ...
... Issues and Strategic Management, will lead the electric reliability organization's efforts to optimize and prioritize projects within PRISM and across NERC. The Manager will ensure that cross-cutting ...
... Issues and Strategic Management, will lead the electric reliability organization's efforts to optimize and prioritize projects within PRISM and across NERC. The Manager will ensure that cross-cutting ...
Hospitality Industry - Initiative Lead- Senior Project Manager
Atlanta, GA · On-site
$98K - $281K/yr
They are responsible for risk and issue management, project/engagement communication and stakeholder management. Project managers perform the activities of planning, organising, securing, monitoring ...
Hospitality Industry - Initiative Lead- Senior Project Manager
Atlanta, GA · On-site
$98K - $281K/yr
They are responsible for risk and issue management, project/engagement communication and stakeholder management. Project managers perform the activities of planning, organising, securing, monitoring ...
Java/ J2EE Support Role
Alpharetta, GA · On-site
Shall be able to perform minor code fixes and co-ordinate with development team for issue management and issue resolution. Shall have mobile application development/support experience for iOS and ...
Java/ J2EE Support Role
Alpharetta, GA · On-site
Shall be able to perform minor code fixes and co-ordinate with development team for issue management and issue resolution. Shall have mobile application development/support experience for iOS and ...
Senior IT Project Manager (Vendor Engagement)
Atlanta, GA · On-site
$125K - $126K/yr
Communicate project status, risks, and issues clearly to the IT Director and other stakeholders. Prepare and deliver regular progress reports with actionable insights. • Vendor Management: Partner ...
Senior IT Project Manager (Vendor Engagement)
Atlanta, GA · On-site
$125K - $126K/yr
Communicate project status, risks, and issues clearly to the IT Director and other stakeholders. Prepare and deliver regular progress reports with actionable insights. • Vendor Management: Partner ...
Issue Management and Remediation Oversight * Govern issues from identification through closure, challenging root causes and remediation plans to ensure sustainable resolution and policy compliance ...
Issue Management and Remediation Oversight * Govern issues from identification through closure, challenging root causes and remediation plans to ensure sustainable resolution and policy compliance ...
Issue Management and Remediation Oversight * Govern issues from identification through closure, challenging root causes and remediation plans to ensure sustainable resolution and policy compliance ...
Issue Management and Remediation Oversight * Govern issues from identification through closure, challenging root causes and remediation plans to ensure sustainable resolution and policy compliance ...
Establish and maintain program operating rhythms, including status reporting, risk and issue management, and action item tracking. * Implement and maintain operating models, workflows, and procedures ...
Establish and maintain program operating rhythms, including status reporting, risk and issue management, and action item tracking. * Implement and maintain operating models, workflows, and procedures ...
Establish and maintain program operating rhythms, including status reporting, risk and issue management, and action item tracking. * Implement and maintain operating models, workflows, and procedures ...
Establish and maintain program operating rhythms, including status reporting, risk and issue management, and action item tracking. * Implement and maintain operating models, workflows, and procedures ...
Provide real-time report about assigned projects (e.g., performance, status, risks, issue management) at regular intervals to xPL Transportation management. * Engage in continuous learning activities ...
Provide real-time report about assigned projects (e.g., performance, status, risks, issue management) at regular intervals to xPL Transportation management. * Engage in continuous learning activities ...
Provide real-time report about assigned projects (e.g., performance, status, risks, issue management) at regular intervals to xPL Transportation management. * Engage in continuous learning activities ...
Provide real-time report about assigned projects (e.g., performance, status, risks, issue management) at regular intervals to xPL Transportation management. * Engage in continuous learning activities ...
PMO Analyst
Atlanta, GA · On-site
$135K - $135K/yr
... issues management o Familiarity with Sharepoint or similar tool a plus
PMO Analyst
Atlanta, GA · On-site
$135K - $135K/yr
... issues management o Familiarity with Sharepoint or similar tool a plus
Senior IDQ & MDM Consultant
Rex, GA · On-site
Good understanding of data governance principals and strong experience on data quality development and issue management and remediation * Experience with multiple data platforms including HortonWorks ...
Senior IDQ & MDM Consultant
Rex, GA · On-site
Good understanding of data governance principals and strong experience on data quality development and issue management and remediation * Experience with multiple data platforms including HortonWorks ...
Establishing governance forums, performance metrics, and issue management processes to monitor adoption and support compliance objectives * Leading teams and workstreams delivering data strategy ...
Establishing governance forums, performance metrics, and issue management processes to monitor adoption and support compliance objectives * Leading teams and workstreams delivering data strategy ...
QA/QC MEP Manager
Atlanta, GA · On-site
... Issue management. * Review and Approve MOPS for Energizations/Tie ins/Fill and Flush etc. * Review Project documents related to installation and equipment, E.g., Torque, Testing, Startup Reports etc.
QA/QC MEP Manager
Atlanta, GA · On-site
... Issue management. * Review and Approve MOPS for Energizations/Tie ins/Fill and Flush etc. * Review Project documents related to installation and equipment, E.g., Torque, Testing, Startup Reports etc.
PMO Analyst
Atlanta, GA · On-site
$135K - $135K/yr
... issues management o Familiarity with Sharepoint or similar tool a plus
PMO Analyst
Atlanta, GA · On-site
$135K - $135K/yr
... issues management o Familiarity with Sharepoint or similar tool a plus
Establishing governance forums, performance metrics, and issue management processes to monitor adoption and support compliance objectives * Leading teams and workstreams delivering data strategy ...
Establishing governance forums, performance metrics, and issue management processes to monitor adoption and support compliance objectives * Leading teams and workstreams delivering data strategy ...
Issue Management information
What are the typical daily responsibilities in an Issue Management role?
As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.
What are the key skills and qualifications needed to thrive in the Issue Management position, and why are they important?
To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.
What is an Issue Management job?
An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

Manager Power Risk Issues and Strategic Management
Atlanta, GA
Full-time
Posted 19 days ago
Job description
The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. NERC develops and enforces Reliability Standards; annually assesses seasonal and longterm reliability; monitors the bulk power system through system awareness; and educates, trains, and certifies industry personnel. NERC’s area of responsibility spans the continental United States, Canada, and the northern portion of Baja California, Mexico. NERC is the Electric Reliability Organization (ERO) for North America, subject to oversight by the Federal Energy Regulatory Commission (FERC) and Provincial authorities in Canada. NERC's jurisdiction includes users, owners, and operators of the bulk power system, which serves nearly 400 million people.
Our MissionThe vision for the ERO Enterprise, which is comprised of NERC and the six Regional Entities, is a highly reliable and secure North American bulk power system. Our mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid.
Your ImpactThe Manager, Power Risk Issues and Strategic Management, will lead the electric reliability organization’s efforts to optimize and prioritize projects within PRISM and across NERC. The Manager will ensure that cross-cutting initiatives will actively engage all areas of the ERO including internal and external stakeholders for the purpose of building cohesive strategies to manage existing and emerging risks to BPS reliability. The position will lead special projects that involve industry and ERO collaboration to increase efficacy of NERC standards as well as to identify voids and areas for improvement. The position also includes a high degree of industry and external outreach to leverage industry expertise to effectuate NERC goals around standards and reliability initiatives. Additionally, this role will lead industry risk initiatives and oversee NERC reporting around existing and emerging risks and will lead efforts to report on relevant industry metrics to reduce BPS risks. This position reports to the Vice President of Engineering and Standards.
Your Role- Direct and manage staff responsible for advising and consulting with standards developers in the standards development process.
- Direct and manage staff responsible for developing ERO positions around existing and emerging threats to BPS reliability leveraging industry expertise in conjunction with data and statistical analysis to support initiatives.
- Lead initiatives that focus on key emerging issues, risks, and uncertainties that affect or have the potential to affect the reliability of existing and future electric supply and transmission.
- Implement the Work Plan for the Reliability Issues Steering Committee (RISC) and participate in the planning of the Reliability Leadership Summit; lead strategic sessions for drafting the Risk Priorities Report.
- Drive collaboration and reporting around ERO/NERC Reliability Indicators and the Risk Registry, including any necessary adjustments determined necessary.
- Establish and maintain relationships with industry, regulatory, and governmental organizations involved with electric system reliability (i.e., DOE, FERC, EIA, RTOs/ISO, NARUC etc.).
- Lead industry stakeholder forums and working groups to optimize the standard and guideline development process for key ERO and industry initiatives.
- Present progress and status of initiatives to NERC senior management and corporate governance including NERC Board of Trustees. Support senior management coordination with appropriate governmental and regulatory agencies and present results of NERC initiatives and efforts.
- Provide technical input to the executive management team, Board of Trustees, and other stakeholder groups.
- Speak and represent NERC at technical conferences, workshops, and industry symposiums.
- Support internal coordination with the other departments and serve as a liaison with both Engineering and Standards.
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Qualifications- Bachelor’s degree in engineering or business or a bachelor’s degree with emphasis on statistics, mathematics, science, or equivalent technical training.
- 15 years of experience in power system transmission, resource planning and/or other system analysis.
- Strong statistical, analytical, critical thinking skills.
- Excellent writing and speaking skills. Exceptional communication skills are required.
- Ability to facilitate groups of industry technical experts and to work effectively and closely with peers in a teamwork environment.
- Strong organizational skills.
- Self-starter with solid integrity and ability to provide leadership and vision.
- Strong leadership, mentoring, and coaching abilities to develop those attributes to direct reports and across the ERO.
- Management experience within a utility or other resource/transmission planning setting.
- Thorough understanding of NERC standards and risk elements associated with Bulk Power System reliability. Strong understanding of the electric industry regulatory environment in North America. Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, and Word).
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Other- A background check will be conducted prior to employment
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire
- This position has been classified as exempt
- The position may be based remotely but must be able to travel to NERC offices, if needed. Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies.
- Everyone at NERC is a leader.
- We are accountable personally and organizationally to deliver on commitments.
- We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives.
- We are resilient and adaptable to the challenges and needs of the business/people.
- We exude a growth mindset and empower teams to take risks.
- Build collaborative relationships within NERC, the ERO, and the stakeholders of NERC.
- We exemplify NERC cultural behaviors:
- Reward, high-quality, creative, and innovative work;
- Attract, engage, and retain top talent;
- Value and respect diverse perspectives;
- Provide a safe, inclusive, and collaborative work environment;
- Form strong relationships within the company, and with the ERO Enterprise;
- We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge and opportunities for growth and development;
- We demonstrate an anticipatory mindset; preventing problems, and building contingencies where appropriate; and
- We are champions for diversity and inclusion. Seeks out and values diverse perspectives.
About North American Electric Reliability
Sourced by ZipRecruiter
Industry
Utilities
Company size
201 - 500 Employees
Headquarters location
Atlanta, GA, US
Year founded
1968