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Issue Management Jobs (NOW HIRING)

FIS

Risk Analyst, Issue Management

Jacksonville, FL · On-site

What you will be doing Asa Risk Analyst,Issue Management , youwill support the governance, execution, and continuous improvement of the Enterprise Issue Management program. You will partner with Risk ...

Stellantis

Issue Management Engineer Lead

Auburn Hills, MI · On-site

$97K - $127K/yr

The Issue Management Engineer is responsible for leading the intake, documentation, coordination, and resolution of engineering-related issues across all vehicle families and development phases.

Stellantis

Issue Resolution Engineer

Auburn Hills, MI · On-site

$68K - $88K/yr

The Issue Resolution Engineer is responsible for managing, coordinating, and driving the resolution of technical issues in the Premium Infotainment team, originating from internal teams or external ...

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How much do issue management jobs pay per year?

As of Jul 25, 2026, the average yearly pay for issue management in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in an Issue Management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.

What are the key skills and qualifications needed to thrive in the Issue Management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What is an Issue Management job?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

More about Issue Management jobs
What cities are hiring for Issue Management jobs? Cities with the most Issue Management job openings:
What states have the most Issue Management jobs? States with the most job openings for Issue Management jobs include:
What job categories do people searching Issue Management jobs look for? The top searched job categories for Issue Management jobs are:
Issue Management jobs near you
Infographic showing various Issue Management job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,026 per year, or $31.3 per hour.
Risk Analyst, Issue Management

Risk Analyst, Issue Management

Worldpay, Inc.

Jacksonville, FL • On-site

Full-time

Posted 11 days ago

Job description

Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and information technology. Our talented people empower us, and we believe in being part of a team that is pragmatic,collegialand enthusiastic aboutrepresentinga thriving Fortune 500 company in a dynamic corporate industry.

About the team

The Enterprise Risk Management Program Governance team ensures a structured and consistent approach to managing Enterprise Issue Management, Risk and Control Self-Assessment (RCSA), and associated risk reporting. We provide oversight, standardization, and accountability to drive effective identification, monitoring, mitigation, and reporting of risks to align with the organization's strategicobjectivesand regulatory requirements.

What you will be doing

AsaRisk Analyst,Issue Management, youwill support the governance, execution, and continuous improvement of the Enterprise Issue Management program. You will partner with Risk, Security, Compliance, and Business Unit(1stLine Risk)stakeholders to ensure issues areidentified, documented, remediated, and closedin accordance withprogram standards. You willdriveconsistency,increaseaccountability, and influence stakeholders across the enterprise whilestrengthening the organization's overall risk posture.

  • Drive enterprise Issue Management governance by monitoring issue lifecycle activities, policy compliance, service level expectations, andoverallprogram health whilepartnering with stakeholders to promotetimelyremediation and effective risk mitigation.

  • Perform quality assurance reviews of issues and remediation plans to ensure completeandaccuratedocumentation, clear risk articulation, effective root cause analysis, and compliance with enterprise standards.

  • Analyze issue data toidentifyrecurring themes, systemic control weaknesses, emerging risks,opportunities to reduce repeat risk events,andstrengthen risk mitigation.

  • Developexecutive-readyreportingon key metricsand insights: past-due,high-riskand aged issues, issues lacking remediation plans,risk acceptance requests, and escalations.

  • Serve as a trusted advisor to Risk and Business Unit stakeholders by interpreting programrequirements, providing guidance, and promoting consistent issue management practices. Leverage stakeholder feedback to improve Issue Management processes, tooling, reporting, and operational efficiency.

What you bring

  • Five to seven years of experience in risk management, audit, compliance, enterprise governance,or related control oversight function;preferablyincluding experience supporting or overseeing the issue/finding management lifecycle.

  • Experience working withinfintech,financial services, or other regulated technology industries.

  • Experience administering or enhancing GRCplatforms(e.g., Archer), including workflow optimization,user experienceimprovements, and release planning.

  • Strong critical thinking, stakeholder management, and influencing skillswith the ability to challenge constructively,identifyrisk insights, and drive outcomes without direct authority.

  • Strong processexecutionexperience, able to independently lead process improvement, change management, and transformation initiatives from ideation to execution.

  • Self-motivated team player who works effectively both independently and in a collaborative environment with a passion for continuous improvement.

Bonus if you have

  • Experiencefacilitatinggovernance forums or stakeholder trainingto large audiences.

  • Experience using reporting and visualization tools (e.g., Power BI,Quickbase) to develop dashboards and program metrics for senior audiences and/or committees.

What we offer you

  • A modern, international work environment built on collaboration,flexibilityand respect

  • A competitive salary and benefits

  • The chance to work on some of the most challenging, relevant issues in financial services & technology with a dedicated and motivated team

  • A variety of career development tools,resourcesand opportunities

  • Time to support charities and give back in your community


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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