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Issue Management Jobs (NOW HIRING)

Stellantis

Issue Management Engineer Lead

Auburn Hills, MI · On-site

$97K - $127K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Issue Management Engineer is responsible for leading the intake, documentation, coordination, and resolution of engineering-related issues across all vehicle families and development phases.

Citigroup Inc.

Issue Management Lead Analyst

O Fallon, MO · On-site

$107 - $161/hr

Maintain executive-level dashboards tracking audit statuses, issue aging, corrective action plan milestones, and escalation risks for senior management visibility. * Ensure all audit findings and ...

Oak Grove Technologies LLC

Issue Clerk

Artesia, NM

$17.75/hr

  • Medical

  • PTO

Requirements The Issue Clerk is responsible for providing efficient laundry services and managing the stock and issuance of clothing items. This position involves maintaining accurate inventory ...

Oak Grove Technologies

Issue Clerk

Artesia, NM · On-site

  • Medical

  • PTO

Requirements The Issue Clerk is responsible for providing efficient laundry services and managing the stock and issuance of clothing items. This position involves maintaining accurate inventory ...

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How much do issue management jobs pay per year?

As of Aug 15, 2026, the average yearly pay for issue management in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities in an issue management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.

What are the key skills and qualifications needed to thrive in the issue management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What is an issue management?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

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What states have the most Issue Management jobs?

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What job categories do people searching Issue Management jobs look for?

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Issue Management jobs near you
Infographic showing various Issue Management job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 77% In-person, 10% Hybrid, and 13% Remote job distribution, with an average salary of $65,026 per year, or $31.3 per hour.

Issue Management Engineer Lead

Stellantis

Auburn Hills, MI • On-site

$97K - $127K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

14th of 44 rated automakers

Job description

Job Summary:

The Issue Management Engineer is responsible for leading the intake, documentation, coordination, and resolution of engineering-related issues across all vehicle families and development phases. Acting as a central point of contact, this role ensures that issues—whether identified during validation, HIL testing, PWB, or in-market performance (IOP, QFS, IQS, warranty)—are properly tracked and resolved. The role supports cross-functional alignment and accountability throughout the engineering lifecycle and into post-production on the R1 High Radio.

Key Responsibilities:

  1. Issue Management:
  • Own the issue intake process for both pre-production and post-production phases.
  • Capture and prioritize issues from multiple sources: testing teams, validation reports, manufacturing feedback, customer service, warranty data, etc.
  • Ensure accurate logging of issues in the GIM system including root cause, responsible parties, and resolution timeline.
  1. Coordination and Communication:
  • Serve as liaison between engineering, validation, quality, manufacturing, and customer support teams.
  • Facilitate regular cross-functional meetings to review open items, assign actions, and track progress.
  • Support escalations and provide clear status updates to stakeholders and leadership.
  1. Data Management & Reporting:
  • Maintain dashboards and reporting tools to monitor issue trends, open item aging, and resolution rates.
  • Present periodic reports to management on issue status, emerging patterns and areas requiring attention.
  • Issues documentation on problem definition, root cause analysis, interim and permanent corrective actions.
  • Summarize the issues to be understandable for technical and non-technical stakeholders.
  • Assist in capturing lessons learned and integrating feedback into future program development.
  1. Team Leadership & Structure Alignment:
  • Work within a team structure organized by Vehicle Family and Lifecycle Phase.
  • Provide guidance and technical oversight to team members supporting both development and field issue resolution.
  • Collaborate with other teams (e.g., Warranty Improvement team / Quality teams) to align practices, share insights, and avoid duplication of efforts.

Key Competencies:

  • Strong analytical and problem-solving skills.
  • Process-oriented with attention to detail and documentation.
  • Ability to manage multiple issues and drive them to closure under tight timelines.
  • Comfortable navigating ambiguity and coordinating across technical and non-technical stakeholders.
  • High ownership, teamwork and accountability.

Value to the Organization:

  • Acts as a safeguard for quality and performance by ensuring no critical issue is overlooked.
  • Reduces risk to program launches and in-field reliability.
  • Drives systemic improvements and cross-functional accountability.
  • Enables data-driven decision-making through structured issue tracking and reporting.

Basic Qualifications:

  • Bachelor’s degree in mechanical, Electrical, Systems Engineering, or related field.
  • A minimum of 8 years of experience in automotive engineering, quality, or validation environments.
  • Knowledge in APQP, PPAP, Lessons Learned, and DFMEA
  • Demonstrated experience with issue tracking systems and related tools.
  • Knowledge of automotive development and testing processes, including HIL, validation, and launch readiness.
  • Familiarity with field performance metrics (IOP, IQS, QFS, warranty analysis).
  • Strong communication and organizational skills with the ability to influence across teams.
  • Experience working with cross-functional and global teams.
  • Coaching the senior engineers on problem solution techniques, documentation, networking.

Preferred Qualifications:

  • Master’s degree in mechanical, Electrical, Systems Engineering, or related field.

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

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