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Issue Management Jobs in Seattle, WA (NOW HIRING)

Carter Support Services

IT Project Manager

Seattle, WA · On-site

$112K - $132K/yr

Risk and issue management * Planning and execution excellence * Analytical and problem-solving skills * Customer-focused mindset Why Join Us * Lead impactful technology initiatives with high ...

Carter Support Services

IT Project Manager

Seattle, WA · On-site

$112K - $132K/yr

Risk and issue management * Planning and execution excellence * Analytical and problem-solving skills * Customer-focused mindset Why Join Us * Lead impactful technology initiatives with high ...

Amazon

Senior Technical Program Manager

Seattle, WA · On-site

The Security Issue and Reviews Management team builds solutions that keep Amazon systems and data secure on behalf of the Amazon customer. Our customers range from security engineers who need a ...

Amazon

Senior Technical Program Manager

Seattle, WA · On-site

The Security Issue and Reviews Management team builds solutions that keep Amazon systems and data secure on behalf of the Amazon customer. Our customers range from security engineers who need a ...

Amazon

Senior Technical Program Manager

Seattle, WA · On-site

The Security Issue and Reviews Management team builds solutions that keep Amazon systems and data secure on behalf of the Amazon customer. Our customers range from security engineers who need a ...

Comtech, LLC

Performance SDET

Seattle, WA · On-site

... issue management Strong aptitude towards performance investigation, troubleshooting, sharing reports/insights Experience in VSTS / C# / TFS / Load Testing / Controller/Agents is preferred but will ...

Systimmune

Director, Clinical Data Management

Redmond, WA · On-site

$190 - $250/hr

Ensure the delivery of high‑quality, complete, and reliable clinical data through effective data review, issue management, and quality oversight. * Drive timely database lock and submission‑ready ...

Systimmune

Director, Clinical Data Management

Redmond, WA · On-site

$190K - $250K/yr

Ensure the delivery of high-quality, complete, and reliable clinical data through effective data review, issue management, and quality oversight. * Drive timely database lock and submission-ready ...

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Issue Management information

See Seattle, WA salary details

$34.1K

$74K

$125.2K

How much do issue management jobs pay per year?

As of Sep 5, 2026, the average yearly pay for issue management in Seattle, WA is $74,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $84,200.00 per year, depending on experience, location, and employer.

What is an issue management?

An Issue Management job involves identifying, assessing, and resolving issues that arise within a project, organization, or business process. Professionals in this role analyze root causes, collaborate with stakeholders, and implement solutions to prevent recurrence. They also track the progress of issue resolution and maintain clear documentation to ensure transparency. Strong problem-solving, communication, and analytical skills are essential for success in this role.

What are the typical daily responsibilities in an issue management role?

As an Issue Management professional, your daily tasks often include identifying new issues through reporting channels, documenting and prioritizing these issues, and coordinating with relevant teams to develop solutions. You’ll facilitate meetings or incident reviews, track the progress of open items, and update stakeholders regularly on resolution status. The role frequently requires reviewing root causes, developing preventive strategies, and maintaining clear records in issue tracking systems. Collaboration with operations, IT, compliance, or customer service teams is common to ensure a comprehensive approach to problem resolution and process improvement.

What are the key skills and qualifications needed to thrive in the issue management position, and why are they important?

To thrive in Issue Management, you should have strong analytical skills, problem-solving abilities, and a background in risk assessment or quality assurance, often supported by relevant experience or a degree in business administration or a related field. Familiarity with issue tracking software (such as Jira or ServiceNow), project management tools, and root cause analysis methodologies is highly beneficial. Excellent communication, attention to detail, and resilience under pressure help you navigate high-stakes situations effectively. These competencies ensure that issues are identified, tracked, resolved, and prevented efficiently, minimizing disruptions and supporting organizational goals.

What are popular job titles related to Issue Management jobs in Seattle, WA?

For Issue Management jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Issue Management jobs in Seattle, WA look for?

The top searched job categories for Issue Management jobs in Seattle, WA are:

Issue Management jobs near you
Infographic showing various Issue Management job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Hybrid job distribution, with an average salary of $74,001 per year, or $35.6 per hour.

Communications Manager - Issues Management

Microsoft

Redmond, WA • On-site

$113K - $187K/yr

Full-time

Posted 10 days ago

Key responsibilities

  • Develop and implement communication strategies for issues that may impact the company's brand and reputation.

  • Provide counsel and strategy to internal partners, including engineering and executives, during issues or crises.

  • Respond to unexpected issues and create coordinated communications for various audiences and channels.

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

80th of 247 rated software companies

Job description

Overview
Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. In this Communications Manager - Issues Management role, you will join a team of professionals on the Issues Management and crisis communications team to develop and implement communications and strategy for key audiences that include internal stakeholders, employees, media and customers. The team's responsibility is to develop communication strategies that address and reduce negative sentiment and coverage, supporting the company's communications agenda and safeguarding the Microsoft brand. The Issues Management team aims to influence the trust and perception of Microsoft, as well as the reputation of its products and services.
Your work will be focused on setting context for internal and external audiences during situations that require, and benefit from, timely and effective communications. The position involves managing issues for a diverse array of products, services, and topics on a global scale. Additionally, the role requires engagement with internal stakeholders to provide strategic counsel to proactively prevent issues or complications.
The Communications Manager will create and adapt coordinated communications that are ready for use in a variety of channels and audiences, both internal and external. The position requires effective communications experience and a proven track record of collaboration across internal teams, subject matter experts and senior leaders.
By joining one of the most dynamic teams at Microsoft, you will have the chance to connect with collaborators across the company and gain experience with a diverse range of Microsoft teams, products and disciplines.
Responsibilities
  • Define and execute communications strategies for issues across a broad array of topics that may have significant corporate and/or product brand impact.
  • Implement messaging and strategy for a variety of audiences that include employees, customers and media.
  • Provide counsel and strategy to communications group partners, engineering and executives during an issue or crisis.
  • Proactively provide response best practices to avoid potential pitfalls. This type of preventative consultation is the "proactive" avoidance expertise inherent in "reactive" issues management.
  • Partner with communications groups across Microsoft to develop and implement response communications processes and procedures.
  • Provide executive communications and analysis to leaders and various stakeholders across the company during the lifecycle of the issue.
  • Respond to intermittent and unexpected issues that may occur and result in work activity occurring outside the hours of 8am - 6pm.

Qualifications
Required/minimum qualifications
  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 2+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.

Additional or preferred qualifications
  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 5+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.
  • Sound problem identification, judgment, resolution and decision-making skills, often in ambiguous situations.
  • Excellent written communication skills, maintained to a high standard during times of extreme pressure.
  • An ability to assess the severity and priority of multiple incoming inquiries from press, customers and internal stakeholders.
  • Ability to collaborate with multiple stakeholders across many disciplines (for example, HR, legal, engineering, security) and to work effectively with executives and senior leaders.
  • Demonstrated capacity to lead others collaboratively, under pressure, to reach cross group consensus in short periods of time.
  • Experience working in the tech industry or a similar industry, where the ability to understand complicated technologies and intersections is a regular requirement.
  • The ability to grasp the dynamics of an issue, creatively think through possible approaches and articulate the way in which a situation can be explained and contextualized for various audiences.
  • Understanding of media relations and success in dealing with complex, strategic communications challenges.
  • Previous experience managing communications related to issues or crisis.

Communications IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

What Microsoft employees say

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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