The overall role of the IGEL TRM is to cement a close working relationship between IGEL and the ... Advise the customer on technical best-practices as their IGEL trusted adviser. * Use your in-depth ...
The overall role of the IGEL TRM is to cement a close working relationship between IGEL and the ... Advise the customer on technical best-practices as their IGEL trusted adviser. * Use your in-depth ...
As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ...
Quick apply
As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ...
As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ...
As a Technical Relationship Manager (TRM), you will serve as a trusted technical advisor and customer advocate, providing white-glove service to help enterprise customers maximize the value of ...
Our Customer Relationship Managers, or CRMs, are passionate about bridging the gap between business ... Ensure absolute quality standards of technical & business service * delivery. * Create, maintain ...
Our Customer Relationship Managers, or CRMs, are passionate about bridging the gap between business ... Ensure absolute quality standards of technical & business service * delivery. * Create, maintain ...
Relationship Manager
Clearwater, FL · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Clearwater, FL · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Denver, CO · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Denver, CO · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Denver, CO · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Denver, CO · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Clearwater, FL · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Quick apply
Relationship Manager
Clearwater, FL · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Denver, CO · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Quick apply
Relationship Manager
Denver, CO · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Clearwater, FL · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Relationship Manager
Clearwater, FL · On-site
$110K - $150K/yr
Technical Proficiency: Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the ...
Senior Technical Account Manager
New York, NY · On-site
$135K - $155K/yr
Own the technical relationship for a set of key accounts, building trusted long-term partnerships ... Manage multiple priorities across accounts and projects, keeping stakeholders informed and ...
Senior Technical Account Manager
New York, NY · On-site
$135K - $155K/yr
Own the technical relationship for a set of key accounts, building trusted long-term partnerships ... Manage multiple priorities across accounts and projects, keeping stakeholders informed and ...
Relationship Manager
San Francisco, CA · On-site
... Technical Support teams Qualifications 3+ years of professional experience in a client facing role Demonstrated experience in complex products and offerings whether that be enterprise CRM, ERP, ...
Relationship Manager
San Francisco, CA · On-site
... Technical Support teams Qualifications 3+ years of professional experience in a client facing role Demonstrated experience in complex products and offerings whether that be enterprise CRM, ERP, ...
You bring the judgment to evaluate complex positions, identify risk, and translate technical ... M leads the team responsible for servicing each assigned client, which includes the Solutions ...
Quick apply
You bring the judgment to evaluate complex positions, identify risk, and translate technical ... M leads the team responsible for servicing each assigned client, which includes the Solutions ...
The Global Relationship Management team sits within the Commercial department. The core function of ... The RM Team is responsible for maintaining the technical health of Copper's clients, driving ...
The Global Relationship Management team sits within the Commercial department. The core function of ... The RM Team is responsible for maintaining the technical health of Copper's clients, driving ...
Relationship Manager
San Francisco, CA · On-site
... Technical Support teams Qualifications • 3+ years of professional experience in a client facing role • Demonstrated experience in complex products and offerings whether that be enterprise CRM, ...
Relationship Manager
San Francisco, CA · On-site
... Technical Support teams Qualifications • 3+ years of professional experience in a client facing role • Demonstrated experience in complex products and offerings whether that be enterprise CRM, ...
From strategic thinking to technical execution, we take pride in delivering exceptional work ... Our Relationship Managers (RMs) are the face of McGuire Sponsel, who nurture these relationships ...
Quick apply
From strategic thinking to technical execution, we take pride in delivering exceptional work ... Our Relationship Managers (RMs) are the face of McGuire Sponsel, who nurture these relationships ...
Relationship Manager
Santa Ana, CA · On-site
Collaborate with internal teams--Client Services, Marketing, Technical, and Leadership--to deliver seamless onboarding and support for new work. * Maintain all contact activity in our CRM system and ...
Quick apply
Relationship Manager
Santa Ana, CA · On-site
Collaborate with internal teams--Client Services, Marketing, Technical, and Leadership--to deliver seamless onboarding and support for new work. * Maintain all contact activity in our CRM system and ...
Relationship Manager
Fond Du Lac, WI · On-site
Technical tax and accounting knowledge * Team management skills including an ability to lead, direct, and coach. * Client relationship skills. * General business acumen RESPONSIBILITIES Client ...
Relationship Manager
Fond Du Lac, WI · On-site
Technical tax and accounting knowledge * Team management skills including an ability to lead, direct, and coach. * Client relationship skills. * General business acumen RESPONSIBILITIES Client ...
Relationship Manager
Santa Ana, CA · On-site
Collaborate with internal teams-Client Services, Marketing, Technical, and Leadership-to deliver seamless onboarding and support for new work. * Maintain all contact activity in our CRM system and ...
Relationship Manager
Santa Ana, CA · On-site
Collaborate with internal teams-Client Services, Marketing, Technical, and Leadership-to deliver seamless onboarding and support for new work. * Maintain all contact activity in our CRM system and ...
From strategic thinking to technical execution, we take pride in delivering exceptional work ... Our Relationship Managers (RMs) are the face of McGuire Sponsel, who nurture these relationships ...
Quick apply
From strategic thinking to technical execution, we take pride in delivering exceptional work ... Our Relationship Managers (RMs) are the face of McGuire Sponsel, who nurture these relationships ...
Technical Relationship Manager information
See salary details
$28K - $38.2K
6% of jobs
$38.2K - $48.5K
15% of jobs
$50.4K is the 25th percentile. Wages below this are outliers.
$48.5K - $58.7K
19% of jobs
The median wage is $67K / yr.
$58.7K - $68.9K
12% of jobs
$68.9K - $79.1K
6% of jobs
$79.1K - $89.4K
9% of jobs
$99K is the 75th percentile. Wages above this are outliers.
$89.4K - $99.6K
9% of jobs
$99.6K - $109.8K
6% of jobs
$109.8K - $120K
10% of jobs
$120K - $130.3K
6% of jobs
$130.3K - $140.5K
2% of jobs
$28K
$80.7K
$140.5K
How much do technical relationship manager jobs pay per year?
How does a Technical Relationship Manager typically collaborate with technical and non-technical teams to resolve client issues?
What are the key skills and qualifications needed to thrive as a Technical Relationship Manager, and why are they important?
What job makes 10,000 a month without a degree?
What is a technical relationship manager?
What is RM salary?
What is the difference between Technical Relationship Manager vs Customer Success Manager?
| Aspect | Technical Relationship Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing technical relationships and ensuring technical satisfaction | Ensuring customer satisfaction and retention |
| Required Skills | Technical knowledge, communication, relationship management | Customer service, communication, problem-solving |
| Work Environment | Technical teams, client sites, cross-functional teams | Customer accounts, sales, support teams |
| Certifications | IT or technical certifications often preferred | Customer service or management certifications beneficial |
While both roles focus on client relationships, the Technical Relationship Manager emphasizes technical expertise and managing technical aspects of client accounts, whereas the Customer Success Manager concentrates on overall customer satisfaction and retention. Understanding these differences helps organizations assign the right roles to meet client needs effectively.
Is relationship manager a high paying job?

$15K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
Job description
The overall role of the IGEL TRM is to cement a close working relationship between IGEL
and the customer, helping them to strategically develop their adoption of IGEL technology
solutions. The TRM provides a central focal point between the customer and the various functional
divisions within IGEL.
Due to compliance and tax reporting reasons, this position is open to candidates living in the following states: AR, AZ, CA, CT, DC, DE, FL, GA, IA, IL, IN, MA, MD, MI, MO, NC, NJ, NY, OH, OR, PA, TX, UT, SC, VA, WA, and WI
TASKS AND RESPONSIBILITIES:
- Develop a strong, positive strategic relationship with the customer.
- Provide knowledge transfer of IGEL products and functionality.
- Assist with the escalation of support incidents through resolution.
- Assist in the escalation of support queries to the relevant channels.
- Assist in the creation of customer feature requests as a conduit to product management.
- Ratify customer projects and provide guidance around further projects / upgrades.
- Develop and align a comprehensive account plan with the customer, documenting customer environment, expectations, priorities and technology deployment roadmap.
- Develop a good understanding of the customer environment and use this knowledge to proactively drive improvements and efficiencies within Customer environment.
- Advise the customer on technical best-practices as their IGEL trusted adviser.
- Use your in-depth knowledge of the customer environment to uncover additional IGEL product sales opportunities.
- Minimum 5 years of experience directly supporting enterprise-level customers in a
- TRM capacity
- 5+ years relevant engineering, consulting, or system integration experience with one
- or more vendors or Value Added Resellers (VARs) in the IT industry
- Minimum 5 years work experience with virtual technologies such as Citrix, VMWare, Microsoft AVD
- Experience with application and desktop virtualization platforms (VMware Horizon,
- Citrix Virtual Apps and Desktops, Microsoft Remote Desktop Services)
- Knowledge of common networking concepts and protocols (TCP/IP, DHCP, DNS,
- VLANs, 802.1x, RADIUS, etc.)
- 2+ years of experience with managing IGEL products within a customer environment
- Experience with directory management (LDAP, Active Directory)
- Experience with troubleshooting and log gathering on both Windows and Linux
- platforms
- Familiarity with a scripting language a plus (PowerShell, bash, python)
- Familiarity with common database platforms and concepts a plus (Oracle, MSSQL,
- MySQL)
- Industry-standard certifications in any of the above-mentioned technologies a plus (e.g. VCP, CCA/CCP, MCSE, RHCA, etc.)
- Good interpersonal and communication skills.
- Ability to work independently, under pressure and multi task.
- Be willing to pitch in and be part of the team in all aspects of company life.
- Be Pro-active.
- Be able to adapt to continuous innovations.
- Very good self-management skills, such as personal organization and time-keeping
- Health, dental, vision, and prescription benefits (employee premiums covered by IGEL)
- 11 company-paid holidays per year
- 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service)
- Sick time of 10 days per year, with rollover of unused days up to maximum limit
- 401(k) plan with 100% company match, up to $15,000 per year
- Paid maternity and paternity leave
- Monthly home office allowance
- Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals
- Employee Assistance Program (EAP) and Financial Wellness tool
- Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage
- Wellbeing apps, including Rightway, Headspace and Wellhub
- Training and development opportunities to advance your career
- President's Club for the highest performing salespeople and overachievers
- An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere
- A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you!