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Technical Relationship Manager Jobs (NOW HIRING)

Lyra Technology Group

Relationship Manager

Nashville, TN · On-site

$75K - $80K/yr

The Relationship Manager is the single point of contact for the client and is responsible for all ... Work closely with technical team leaders to establish and maintain strong working relationships

Bipsync

Senior Technical Account Manager

New York, NY · On-site

$135K - $155K/yr

Own the technical relationship for a set of key accounts, building trusted long-term partnerships ... Manage multiple priorities across accounts and projects, keeping stakeholders informed and ...

Oxford Financial GRP

Relationship Manager

Atlanta, GA · On-site

Partner with technical teams to prepare required reports and analysis * Gather and share necessary ... Monitor and update the CRM, Salesforce, as appropriate * Determine Portfolio Summary Report ...

Boomtrain

Relationship Manager

San Francisco, CA · On-site

... Technical Support teams Qualifications • 3+ years of professional experience in a client facing role • Demonstrated experience in complex products and offerings whether that be enterprise CRM, ...

McGuire Sponsel

Relationship Manager

Dallas, TX

From strategic thinking to technical execution, we take pride in delivering exceptional work ... Our Relationship Managers (RMs) are the face of McGuire Sponsel, who nurture these relationships ...

Bipsync

Senior Technical Account Manager

Manhattan, NY · On-site

$135 - $155/hr

Responsibilities * Own the technical relationship for a set of key accounts, building trusted ... Manage multiple priorities across accounts and projects, keeping stakeholders informed and ...

McGuire Sponsel

Relationship Manager

Gilbert, AZ

From strategic thinking to technical execution, we take pride in delivering exceptional work ... Our Relationship Managers (RMs) are the face of McGuire Sponsel, who nurture these relationships ...

Servbank

Relationship Manager

Newport Beach, CA · On-site

$75K - $130K/yr

As a Relationship Manager, you will play a pivotal role in expanding our treasury management ... essential technical support. Moreover, you will ensure seamless integration and efficient ...

Servbank

Relationship Manager

Newport Beach, CA · On-site

$75K - $130K/yr

As a Relationship Manager, you will play a pivotal role in expanding our treasury management ... essential technical support. Moreover, you will ensure seamless integration and efficient ...

NCMIC

Relationship Manager

Clive, IA · On-site

The Relationship Manager (RM) will play a key role in supporting the Independent Sales Agent (ISA ... Analyze client activity, transaction patterns, PCI compliance, and technical issues to uncover gaps ...

NCMIC

Relationship Manager

Clive, IA · On-site

The Relationship Manager (RM) will play a key role in supporting the Independent Sales Agent (ISA ... Analyze client activity, transaction patterns, PCI compliance, and technical issues to uncover gaps ...

Capital One

Relationship Manager

Plano, TX · On-site

Relationship Manager Are you a natural born people person who thrives on cultivating relationships ... For technical support or questions about Capital One's recruiting process, please send an email to ...

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Technical Relationship Manager information

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$28K

$80.7K

$140.5K

How much do technical relationship manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical relationship manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

How does a Technical Relationship Manager collaborate with technical and non-technical teams to resolve client issues?

Technical Relationship Managers act as a bridge between clients and internal teams, ensuring clear communication and timely resolution of issues. They work closely with technical support, engineering, and product teams to understand client requirements and translate them into actionable solutions. Additionally, they often facilitate meetings or calls with clients and internal stakeholders, providing updates and advocating for the client’s needs. Strong collaboration and communication skills are essential for managing expectations and driving successful outcomes.

What are the key skills and qualifications needed to thrive as a Technical Relationship Manager?

To thrive as a Technical Relationship Manager, you need a solid understanding of IT solutions, project management, and client engagement, often backed by a relevant degree and experience in tech account management. Familiarity with CRM platforms, ticketing systems, and IT service management tools such as Salesforce or ServiceNow is typically required. Outstanding communication, problem-solving abilities, and the capacity to build trust with stakeholders set top performers apart in this role. These skills and qualities are crucial for ensuring customer satisfaction, fostering long-term partnerships, and aligning technical solutions with business goals.

What is the difference between Technical Relationship Manager vs Customer Success Manager?

AspectTechnical Relationship ManagerCustomer Success Manager
Primary FocusManaging technical relationships and ensuring technical satisfactionEnsuring customer satisfaction and retention
Required SkillsTechnical knowledge, communication, relationship managementCustomer service, communication, problem-solving
Work EnvironmentTechnical teams, client sites, cross-functional teamsCustomer accounts, sales, support teams
CertificationsIT or technical certifications often preferredCustomer service or management certifications beneficial

While both roles focus on client relationships, the Technical Relationship Manager emphasizes technical expertise and managing technical aspects of client accounts, whereas the Customer Success Manager concentrates on overall customer satisfaction and retention. Understanding these differences helps organizations assign the right roles to meet client needs effectively.

More about Technical Relationship Manager jobs
What cities are hiring for Technical Relationship Manager jobs? Cities with the most Technical Relationship Manager job openings:
What states have the most Technical Relationship Manager jobs? States with the most job openings for Technical Relationship Manager jobs include:
What job categories do people searching Technical Relationship Manager jobs look for? The top searched job categories for Technical Relationship Manager jobs are:
Technical Relationship Manager jobs near you
Infographic showing various Technical Relationship Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

Relationship Manager

Lyra Technology Group

Nashville, TN • On-site

$75K - $80K/yr

Full-time

Re-posted 18 days ago

Job description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Lyra Technology Group is looking for a full-time Relationship Manager to join the team at one of our operating companies in Nashville, TN. The Relationship Manager is the single point of contact for the client and is responsible for all aspects of the client relationship, including a thorough understanding of the client's business.
Your work as the Relationship Manager includes several components:
Client Communication & Support
  • Respond to direct client communications
  • Follow up on escalated tickets to accurately communicate status to client
  • Proactively interact with clients to stay current on their business needs
  • Listen to understand client needs and escalate issues as requested
  • Serve as a client resource for compliance, regulatory, and technology questions

Account Management
  • Conduct timely Technology Business Reviews (TBRs) with existing clients to expand business and ensure continued relationship
  • Manage service quotes, contracts, lease agreements, and SLAs for the entirety of the client relationship lifecycle
  • Assist clients in proactively budgeting for current and future technology needs
  • Deliver onsite and virtual presentations showcasing how Company products and services demonstrate value to the client's business

Order & Project Management
  • Manage the full order process: spec work, create quote and cost justification, obtain client approval, prepare necessary paperwork, and coordinate with administrative and service teams to complete orders, schedule installs, and communicate with clients
  • Work closely with the PMO to accurately communicate project status, gather needed information, and follow up on outstanding issues

Systems & Reporting
  • Enter all client-related work activity into ConnectWise to ensure accountability and accurate reporting
  • Consistently maintain ConnectWise with information needed by all departments to successfully care for clients and opportunities
  • Review open tickets, SmileBack, and BrightGauge for areas of improvement or concern

Business Development
  • Develop a deep understanding of client needs and propose additional technology solutions to meet those needs
  • Proactively reach out to clients to share new knowledge, products, or services that may be of value

Internal Collaboration
  • Work closely with technical team leaders to establish and maintain strong working relationships
  • Prepare and present client overviews during daily huddles so the internal team can better understand the client and how to best support them
  • Participate in open house and networking events on occasion

Our ideal Relationship Manager has the following qualifications:
Education & Experience
  • Bachelor's degree or equivalent work experience desired
  • 2+ years of successful inside or outside sales or account management experience; technical sales preferred
  • Proven track record of managing client commitments, negotiating, and closing sales

Client Relationship Skills
  • Ability to establish, grow, and maintain long-term client relationships
  • Demonstrated success in developing client relationships that result in additional sales
  • Strong understanding of client sales dynamics and the needs of small to medium-sized businesses

Industry Knowledge
  • Basic understanding of the Managed Services Provider (MSP) business model
  • Familiarity with how SMB clients operate and make technology decisions

Communication & Interpersonal Skills
  • Excellent verbal and written communication skills, including telephony and active listening
  • Strong interpersonal, negotiation, and client care skills
  • Ability to prepare clear written communications and professional materials

Organization & Adaptability
  • Excellent organizational and presentation skills
  • Ability to multi-task, adapt quickly to change, and perform well in a fast-paced environment
  • Ability to work both independently and collaboratively

Technical Skills
  • Technology savvy with proficiency in standard business software

The targeted base compensation for this role is $75,000-$80,000 and will operate out of Nashville, TN in a hybrid model. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment-we want to hear from you.

Apply