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AgeSpan

Internal Communications Specialist

Lawrence, MA · On-site

$70K - $74K/yr

Monitor intranet engagement and communication effectiveness and recommend improvements based on ... Manage digital and visual internal communication content across the Lawrence and Danvers offices ...

Kohl's

Create and oversee internal communication strategies for large-scale, enterprise-wide initiatives by evaluating the business need, audience, timing and impact of the message * Oversee the internal ...

Polsinelli

Internal Communications Manager

Kansas City, MO · On-site

$90 - $120/hr

Establish communication standards, planning processes, editorial guidelines, and channel strategies ... Advise internal stakeholders on communication objectives, audiences, messaging, sequencing, and the ...

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How much do internal communication jobs pay per year?

As of Sep 4, 2026, the average yearly pay for internal communication in the United States is $109,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $142,000.00 per year, depending on experience, location, and employer.

What is internal communication?

Internal communication refers to the processes and tools used to share information, updates, and messages within an organization. Its goal is to ensure that employees are informed, engaged, and aligned with the company’s mission, values, and goals. Internal communication can include emails, newsletters, intranets, meetings, and digital platforms to foster collaboration and transparency. Effective internal communication improves employee morale, productivity, and overall organizational success.

What are the key skills and qualifications needed to thrive as an internal communication specialist?

To thrive as an Internal Communication Specialist, you need excellent written and verbal communication skills, a background in communications or related fields, and experience developing messaging strategies. Familiarity with intranet platforms, email marketing tools, and collaboration systems like Microsoft Teams or Slack is often required. Strong interpersonal skills, creativity, and the ability to manage projects effectively help professionals excel in this role. These skills ensure clear, consistent messaging that fosters employee engagement and alignment with organizational goals.

What are some common challenges faced by professionals in internal communication roles, and how can they be addressed?

Professionals in Internal Communication often face the challenge of engaging a diverse workforce and ensuring that important messages resonate across various departments and levels. Balancing transparency with confidentiality, especially during organizational changes, can also be complex. To address these challenges, it's important to tailor messages to different audiences, leverage multiple communication channels, and actively seek feedback to improve content relevance and effectiveness. Building strong relationships with leadership and other teams further enhances message alignment and trust.

What is the difference between Internal Communication vs Public Relations?

AspectInternal CommunicationPublic Relations
Primary FocusCommunicating with employees and internal stakeholdersManaging external image and media relations
Work EnvironmentCorporate offices, internal channelsMedia outlets, public events, press releases
Required CredentialsCommunications, PR, or related degrees often preferredCommunications, PR, journalism degrees common
Employer UsageUsed within companies for employee engagementUsed by organizations to shape public perception

Internal Communication and Public Relations both involve strategic messaging but target different audiences. Internal Communication focuses on employees and internal stakeholders, ensuring alignment and engagement. Public Relations manages the company's external reputation, media relations, and public image. While they share similar skills and credentials, their goals and audiences differ significantly.

Is internal communication a stressful job?

Internal communication roles can be stressful due to the need to manage multiple stakeholders, meet tight deadlines, and ensure clear messaging across an organization. Success in this field often requires strong communication skills, organization, and the ability to handle high-pressure situations. However, stress levels vary depending on the company's size, culture, and workload management.

What do internal communication jobs do?

Internal communication jobs involve creating and delivering messages within an organization to inform, engage, and align employees. Professionals in this field develop communication strategies, manage internal channels like intranets and emails, and often use tools such as communication platforms or content management systems to ensure clear and consistent messaging.
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Cities with the most Internal Communication job openings:

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Internal Communication jobs near you
Infographic showing various Internal Communication job openings in the United States as of August 2026, with employment types broken down into 3% Internship, 86% Full Time, and 11% Part Time. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $109,595 per year, or $52.7 per hour.

Internal Communications Lead- Content

Lutron Electronics Co., Inc

Coopersburg, PA • On-site

$70 - $90/hr

Other

Re-posted 6 days ago

Lutron Electronics rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

35th of 161 rated electronics manufacturers

Job description

Overview

At Lutron Electronics, how we communicate shapes how our people connect, collaborate, and thrive. As the Internal Communications Lead – Content, based at our headquarters in Coopersburg, PA, you play a central role in bringing our strategy, culture, and priorities to life for employees around the world.

You are a trusted storytelling partner to HR and business leaders—crafting thoughtful, engaging communications that inform, inspire, and unite a diverse, global, multi‑lingual workforce. From enterprise initiatives and change efforts to leadership messages and employee programs, your work ensures every message is clear, meaningful, and aligned with who we are.

Responsibilities
  • Create, write, edit, and deliver a wide range of internal communication content that keeps employees informed, engaged, and connected to the business
  • Own and manage key internal communication channels, including intranet pages, newsletters, and town halls
  • Lead integrated internal communications campaigns in support of change management, leadership communications, and enterprise initiatives
  • Partner with HR, business teams, and Communication Champions to gather insights and translate them into compelling stories
  • Build strong relationships with business leaders, plant managers, and employees to ensure communications reflect a global perspective
  • Translate complex or technical information into clear, employee‑friendly messaging
  • Support executive and leader communications, including talking points and presentations
  • Ensure messages consistently reflect Lutron’s culture, values, and voice
  • Use insights and metrics to continuously improve communication effectiveness
  • Maintain high standards of content accuracy, quality, and timeliness across channels
Qualifications
  • Bachelor’s degree in Communications, Liberal Arts, Journalism, English, or a related field
  • Minimum cumulative GPA of 3.0 for each degree earned or 10 years of professional experience post‑academics
  • 5–10 years of experience in internal communications or a closely related role
  • Proven writing, editing, and proofreading skills with a passion for strategic storytelling
  • Experience managing internal communication channels (e.g., intranet, email platforms, collaboration tools)
  • Experience planning and delivering communication campaigns
  • Ability to manage multiple priorities and deadlines in a fast‑paced environment
  • Ability to work on‑site; must be within commuting distance of the Coopersburg, PA office
Preferred
  • Familiarity with employee engagement or change management principles
  • Experience working with a network of Communication Champions
  • Bilingual English–Spanish or English–Mandarin is a plus
Core Competencies
  • Clear, audience‑focused writing
  • Excellent organizational and project management skills
  • Collaborative stakeholder partnerships
  • Strong attention to detail and quality
  • Adaptability and resilience in a dynamic environment
Working Relationships
  • HR and People teams
  • Business leaders and functional partners

Lutron Electronics is an Equal Opportunity – Affidante – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics.

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