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Director Of External Communications Jobs (NOW HIRING)

S&P Global

External Communications Specialist

New York, NY

$58K - $77K/yr

Draft, edit, and proofread a range of external communications materials, including press releases, media statements, website content, and thought leadership pieces * Translate complex business topics ...

S&P Global

External Communications Specialist

Centreville, VA · On-site

$53K - $70K/yr

Draft, edit, and proofread a range of external communications materials, including press releases, media statements, website content, and thought leadership pieces * Translate complex business topics ...

Anthos Home

Director of Communications

New York, NY

$100K - $125K/yr

The Role The Director of Communications will report directly to the CEO and develop, maintain, and execute AnthoslHome's organization-wide communications strategy and manage all internal and external ...

Brightspeed

External Communications Lead

Charlotte, NC

$27K - $28K/yr

Be a part of the team that will make this vision a reality....designing and building a world class ... Reporting to the Director, Enterprise Communications, you will partner with internal leaders ...

Dar Group

External Communications Lead

$29K - $29K/yr

Job Summary The External Communications Lead is responsible for developing and executing strategic ... S. Candidates must live within 50 miles of one of our established office locations in the event ...

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Director Of External Communications information

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$35K

$102.3K

$170K

How much do director of external communications jobs pay per year?

As of Jul 26, 2026, the average yearly pay for director of external communications in the United States is $102,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $126,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Of External Communications vs Public Relations Manager?

AspectDirector Of External CommunicationsPublic Relations Manager
CredentialsBachelor's degree; often advanced in communications, marketing, or related fieldsBachelor's degree; similar background in communications or PR
Work EnvironmentStrategic planning, overseeing external messaging, collaborating with executivesExecuting PR campaigns, media relations, managing press releases
Industry UsageUsed across industries for high-level external messagingCommon in PR agencies, corporate communications teams
Search & Comparison IntentHigh-level external communication roles, strategic leadershipOperational PR roles, media relations, campaign management

The main difference is that the Director Of External Communications focuses on strategic oversight and high-level external messaging, while the Public Relations Manager handles day-to-day PR activities and media relations. Both roles require similar credentials and are used across industries, but the director position involves broader strategic responsibilities.

What are some common challenges faced by a Director of External Communications when managing an organization's public image?

A Director of External Communications often encounters the challenge of maintaining consistent messaging across multiple channels while responding quickly to emerging issues or crises. Balancing the interests of various stakeholders, including media, customers, and regulatory bodies, can be complex, especially in fast-paced industries. The role also requires staying ahead of media trends and proactively managing reputational risks. Successful Directors build strong relationships across departments to ensure unified communication and are skilled at adapting strategies to shifting market or public perceptions.

What does a Director of External Communications do?

A Director of External Communications is responsible for managing and overseeing all communication between an organization and the public, including media relations, public relations strategies, and brand messaging. They ensure that the company's image and messaging are consistent across various external platforms, such as press releases, social media, and public events. Their role involves working closely with senior leadership to craft communication strategies that support business objectives and build positive relationships with stakeholders. They may also handle crisis communication and serve as a spokesperson for the organization.

What are the key skills and qualifications needed to thrive as a Director Of External Communications, and why are they important?

To thrive as a Director Of External Communications, you need expertise in media relations, strategic messaging, and crisis communication, often supported by a degree in communications, public relations, or a related field. Familiarity with PR management platforms, media monitoring tools, and social media analytics is typically required. Outstanding leadership, storytelling ability, and interpersonal skills help foster positive stakeholder relationships and manage high-pressure situations. These competencies are vital for shaping public perception, protecting organizational reputation, and effectively conveying key messages to diverse audiences.
More about Director Of External Communications jobs
What cities are hiring for Director Of External Communications jobs? Cities with the most Director Of External Communications job openings:
What are the most commonly searched types of Of External Communications jobs? The most popular types of Of External Communications jobs are:
What states have the most Director Of External Communications jobs? States with the most job openings for Director Of External Communications jobs include:
What job categories do people searching Director Of External Communications jobs look for? The top searched job categories for Director Of External Communications jobs are:
Director Of External Communications jobs near you
Infographic showing various Director Of External Communications job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $102,257 per year, or $49.2 per hour.
Director External Communications - Merchant Solutions

Director External Communications - Merchant Solutions

Fiserv, Inc.

New York, NY • On-site

$114K - $192K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Fiserv rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

105th of 150 rated financial services

Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director External Communications - Merchant Solutions
About your role:
As Director of External Communications, you will be responsible for external communication strategies for Merchant Solutions to strengthen how Fiserv is represented to external audiences across business, media, and industry channels. You will partner with senior leaders, marketing, legal, and business teams to develop clear, timely, and credible messaging that supports reputation, business priorities, and market visibility.
What you'll do:
  • Lead the strategy, planning, and execution of external communications programs that support business priorities, corporate reputation, and market awareness
  • Partner with business leaders, marketing, legal, and cross-functional stakeholders to develop messaging, communication plans, and media strategies for key initiatives
  • Write, edit, and review press releases, media materials, executive messaging, talking points, statements, and other external communications content
  • Manage proactive and reactive communications related to product announcements, business milestones, thought leadership, issues management, and industry events
  • Build and maintain media relations strategies that increase relevant coverage, support business objectives, and protect message consistency
  • Manage and develop a team, set priorities, provide coaching, and drive high-quality execution across communications deliverables
  • Establish communications goals, measurement approaches, and reporting to evaluate program performance and improve outcomes
  • Guide message governance, review processes, and stakeholder alignment to ensure communications are accurate, timely, and aligned to the Fiserv brand voice

Experience you'll need to have:
  • 8+ years of experience in external communications, public relations, media relations, corporate communications, or a related field
  • Experience creating communication strategies, media plans, writing and editing press releases, media material and messaging for business initiatives in complex organizations
  • Experience partnering with senior leaders and cross-functional stakeholders to manage reputation, issues, and external visibility
  • Experience using measurable communication methods, including media performance analysis, engagement metrics, and reporting
  • Bachelor's degree

Experience that would be great to have:
  • Experience in payments, financial services, fintech, or a regulated industry
  • Experience supporting executive visibility, thought leadership, or business-to-business communication programs
  • Experience with crisis communications, issues management, or communications in a publicly visible environment
  • Master's degree in Communications, Public Relations, Business, or a related field

How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
  • This role requires use of a computer and audio equipment.

Travel: This role requires occasional travel (up to 10%).
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.

#LI-VA1
Salary Range
$114,000.00 - $192,000.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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