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Internal Communicator

Bedford, MA · On-site

As a Communication Specialist, you are accountable for internal communication, which starts from a healthy flow of information by utilizing your effective styling and proper deliverance, and this ...

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How much do internal communication jobs pay per year?

As of Jul 25, 2026, the average yearly pay for internal communication in the United States is $109,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $142,000.00 per year, depending on experience, location, and employer.

What are internal communications jobs?

Internal communications jobs involve managing and delivering information within an organization to ensure employees are informed, engaged, and aligned with company goals. These roles often require strong writing, communication skills, and familiarity with communication tools like intranets or email platforms.

What are the key skills and qualifications needed to thrive as an Internal Communication Specialist, and why are they important?

To thrive as an Internal Communication Specialist, you need excellent written and verbal communication skills, a background in communications or related fields, and experience developing messaging strategies. Familiarity with intranet platforms, email marketing tools, and collaboration systems like Microsoft Teams or Slack is often required. Strong interpersonal skills, creativity, and the ability to manage projects effectively help professionals excel in this role. These skills ensure clear, consistent messaging that fosters employee engagement and alignment with organizational goals.

What do internal communications do?

Internal communications professionals develop and deliver messages within an organization to keep employees informed, engaged, and aligned with company goals. They manage channels such as emails, intranet, and meetings, and often use communication tools and strategies to foster a positive workplace culture.

What skills do you need for internal communication?

Internal communication professionals need strong written and verbal communication skills, the ability to craft clear messages, and proficiency with communication tools like email, intranet platforms, and collaboration software. They should also have good interpersonal skills, organizational abilities, and an understanding of company culture and audience needs.

What is the difference between Internal Communication vs Public Relations?

AspectInternal CommunicationPublic Relations
Primary FocusCommunicating with employees and internal stakeholdersManaging external image and media relations
Work EnvironmentCorporate offices, internal channelsMedia outlets, public events, press releases
Required CredentialsCommunications, PR, or related degrees often preferredCommunications, PR, journalism degrees common
Employer UsageUsed within companies for employee engagementUsed by organizations to shape public perception

Internal Communication and Public Relations both involve strategic messaging but target different audiences. Internal Communication focuses on employees and internal stakeholders, ensuring alignment and engagement. Public Relations manages the company's external reputation, media relations, and public image. While they share similar skills and credentials, their goals and audiences differ significantly.

How much does internal comms pay?

The average salary for internal communications professionals in the United States ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level roles typically start around $50,000, while senior positions can exceed $120,000. Skills in strategic communication, writing, and familiarity with communication tools are often required.

What are some common challenges faced by professionals in Internal Communication roles, and how can they be addressed?

Professionals in Internal Communication often face the challenge of engaging a diverse workforce and ensuring that important messages resonate across various departments and levels. Balancing transparency with confidentiality, especially during organizational changes, can also be complex. To address these challenges, it's important to tailor messages to different audiences, leverage multiple communication channels, and actively seek feedback to improve content relevance and effectiveness. Building strong relationships with leadership and other teams further enhances message alignment and trust.

What is internal communication?

Internal communication refers to the processes and tools used to share information, updates, and messages within an organization. Its goal is to ensure that employees are informed, engaged, and aligned with the company’s mission, values, and goals. Internal communication can include emails, newsletters, intranets, meetings, and digital platforms to foster collaboration and transparency. Effective internal communication improves employee morale, productivity, and overall organizational success.
More about Internal Communication jobs
What cities are hiring for Internal Communication jobs? Cities with the most Internal Communication job openings:
What are the most commonly searched types of Internal Communication jobs? The most popular types of Internal Communication jobs are:
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Internal Communication jobs near you
Infographic showing various Internal Communication job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 18% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $109,595 per year, or $52.7 per hour.
Internal Communication Specialist

Internal Communication Specialist

College of the Holy Cross

Worcester, MA

Full-time

Posted 25 days ago

Job description

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect-one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

The Internal Communications team shares vital information across campus while cultivating and sharing authentic stories of belonging to support a working and learning environment for students, faculty and staff.
Aligned with the Holy Cross mission, internal communications works with partners across the College to engage with and support the excellent work happening every day. As a member of the Office of Marketing and Communications and reporting to the Director of Internal and Executive Communications, the Internal Communications Specialist is a skilled writer, reporter, relationship builder, tenacious learner and thoughtful content creator.
The specialist is responsible for supporting the execution of the College's internal communications strategy to strengthen the sense of community across campus. The specialist creates internal-facing communications through Ignite, the College's Intranet. The goal of this content is to celebrate the College's diverse work and people.
The ideal candidate is an inquisitive storyteller who values the College's Jesuit liberal arts tradition and demonstrates collaborative and perceptive interpersonal skills.
The specialist is responsible for supporting the execution of the College's internal communications strategy to strengthen the sense of community across campus. The specialist creates internal-facing communications through Ignite, the College's Intranet. The goal of this content is to celebrate the College's diverse work and people.
The ideal candidate is curious about the issues that animate American higher education, values the College's unique Jesuit liberal arts tradition, and demonstrates collaborative and perceptive interpersonal skills.

Job Description

The Internal Communications specialist will...

  • Support the day-to-day execution of the College's internal communications strategy through working with campus partners.

  • Work with the Director of Internal and Executive Communications and colleagues to create content and maintain an intranet that engages campus members with news about the institution and campus life.

  • Develop engaging, clear, and effective daily newsletters that promote a deeper sense of belonging and engagement among students, faculty and staff.

  • Curate the homepage of the College's Intranet to ensure the content is relevant to campus

  • Keep the editorial and communications calendar up to date to ensure all newsletter submissions are included in a timely manner and are aligned with the College's strategic plan.

  • Create and disseminate brand-appropriate internal communications to share campus messages, news and institutional communications.

  • Highlight faculty, staff and students on campus in order to build community through original reporting and storytelling that showcases work, initiatives and events.

  • Collaborate with the Director of Internal and Executive Communications to consult with and support campus partners to deliver information effectively to students, faculty, and staff.

  • Stay informed of best practices and trends in employee and internal communications to inform the College's internal communications strategy.

Skills for Success:

  • Write clearly and with an understanding of the needs and strengths of each unique audience at Holy Cross.

  • An ability to edit and provide feedback on written communications.

  • Harvest information on a topic and whittle it down to the key points for audiences to engage with.

  • Strong interpersonal and collaborative skills to facilitate positive working relationships across the College.

Minimum Qualifications

  • Bachelor's degree

  • 1-3 years' professional experience in the fields of communications, journalism, or publishing

  • Experience with and industry knowledge of American higher education is a plus, but not required

  • Familiarity with common communications tools and technologies

Core Competencies

  • Collaboration: Exchanging information, ideas, thoughts and feelings thoughtfully with others in a manner that is proactive and enhances partnerships

  • Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others

  • Innovation: Performing one's job with creativity and proactivity, improving procedures and problem-solving

  • Mission/Service Orientation: Focusing on service to others and contributing to the College's collective mission

  • Responsibility: Taking ownership of one's actions and accountability for one's tasks and duties

Salary: The salary for this position is $58,000 commensurate with experience and education.

The description above represents the most significant duties of this position but does not exclude other occasional work assignments not mentioned.

Weekly Hours:

40

Annual Work Schedule:

Application Instructions

An updated resume and cover letter are required as a part of your internal application. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all.


Additional Information
To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.


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