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Intake Clerk Jobs (NOW HIRING)

US Judicial Branch

Intake Deputy Clerk

Newport News, VA · On-site

$40K/yr

The Intake Deputy Clerk performs a variety of duties, including receiving, reviewing, and filing documents and maintaining court files in compliance with federal and local rules and procedures. The ...

U.S. Courts

Intake Deputy Clerk

Newport News, VA · On-site +1

$40K - $66K/yr

Summary The Intake Deputy Clerk performs a variety of duties, including receiving, reviewing, and filing documents and maintaining court files in compliance with federal and local rules and ...

Somerset County

Domestic Relations- Clerk

Somerset, PA · On-site

$12.50/hr

Serve as back-up for financial duties, such as daily financial reconciliation and preparing bank deposits, and/or, serve as a back-up for the Intake Clerk; * Attend various training courses, which ...

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How much do intake clerk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake clerk in the United States is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.55 per hour, depending on experience, location, and employer.

What does an intake clerk do?

An Intake Clerk is responsible for greeting clients or patients, collecting and verifying their information, and entering data into appropriate systems. They often serve as the first point of contact in settings such as hospitals, law offices, or social services agencies. Their duties may include answering phones, scheduling appointments, and ensuring all required documentation is complete and accurate. By managing these administrative tasks efficiently, Intake Clerks help ensure smooth operations and positive experiences for clients or patients.

What are the key skills and qualifications needed to thrive as an intake clerk?

To thrive as an Intake Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with data entry software, document management systems, and office productivity tools such as Microsoft Office is typically required. Excellent interpersonal skills, professionalism, and effective communication set top-performing Intake Clerks apart. These competencies ensure accurate record-keeping, efficient client processing, and smooth workflow in administrative environments.

How does an intake clerk typically collaborate with other departments within an organization?

Intake Clerks often serve as the first point of contact for clients or cases entering an organization, so they regularly collaborate with departments such as case management, administrative support, and specialized service teams. They coordinate closely to ensure all necessary documentation is accurate and complete, and that information flows efficiently to the relevant parties. This collaboration is essential for maintaining smooth operations and timely service delivery, so strong communication skills and attention to detail are highly valued in this role.

What is the difference between Intake Clerk vs Medical Receptionist?

AspectIntake ClerkMedical Receptionist
CredentialsHigh school diploma; some roles may require medical office trainingHigh school diploma; medical office certification often preferred
Work EnvironmentMedical offices, clinics, hospitalsDoctor's offices, clinics, hospitals
Primary ResponsibilitiesCollecting patient information, verifying insurance, scheduling appointmentsGreeting patients, scheduling, managing patient records, answering phones

Intake Clerks focus on gathering patient information and verifying insurance, while Medical Receptionists handle front-desk duties like greeting patients and managing appointments. Both roles are essential in healthcare settings and often overlap, but Intake Clerks typically concentrate more on data collection and insurance processing.

Is an intake clerk an entry-level job?

An intake clerk position is typically considered entry-level, often requiring minimal prior experience and focusing on basic administrative and data entry skills. Many employers provide on-the-job training, making it accessible for individuals starting their careers in administrative support roles.
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Intake Clerk jobs near you
Infographic showing various Intake Clerk job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,927 per year, or $16.8 per hour.

Intake Clerk (3 shifts of 12 hours per week)

SUN Behavioral Kentucky

Erlanger, KY • On-site

Full-time

Re-posted yesterday

Job description

Position Summary:
Arranges for the efficient and orderly admission of inpatients, and outpatients to our Partial Hospitalization and Intensive outpatient programs. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and continuous quality improvement (CQI) activities.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
  • Responsible for accepting admissions for hospital services.
  • Coordinating referrals and admissions from a physician's office, local Emergency Rooms and other community referrals and pre-admitting these patients.
  • Responsible for preregistering patients for scheduled admissions and outpatient programs and checking insurance eligibility.
  • Responsible for interviewing patients or their representative for obtaining personal information or verifying information already on file, including emergency numbers and insurance information.
  • Responsible for obtaining signatures on Conditions of Admission, all other admission forms/consent and initiating the advance directive process. Communicates with Nursing Services when no advance directive is available.
  • Responsible for starting Q15 checks on all patients.
  • Provides information to the patient/representative about the complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature.
  • Responsible for insuring that a patient's valuables are taken home by a family member or secured in the safe.
  • Communicates appropriately and clearly to supervisor, nurse managers, co-workers and physicians.
  • Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
  • Responsible, when previous arrangements have been made or a co-payment is required, to work with Business off to collect such payments, record payment and forward to the Business Office staff.
  • Responsible for knowing hospital policies and being familiar with hospital services that are available.
  • Refers patient to the Business Office when financial arrangements need to be made.
  • Demonstrates an ability to be flexible, organized and function well in stressful situations.
  • Treats patients and their families with respect and dignity; ensures confidentiality of patients' records.
  • Maintain tracking of pending transfers and contact Telehealth Clinician within 15 min if there are at least two patients waiting for assessments.
  • Monitor on-site assessments that likely won't be able to be started in the next 15 minutes and then contact telehealth clinician for completion of assessment.
  • Understand the clinical collateral process (e.g. obtaining clinical for a transfer, responding to a fax request, etc.)
  • Perform other duties as assigned by Director.

Safety (15% of performance review)
  • Strives to create a safe, healing environment for patients and family members
  • Follows all safety rules while on the job.
  • Reports "near misses", as well as errors and accidents promptly.
  • Corrects minor safety hazards.
  • Communicates with peers and management regarding any hazards identified in the workplace.
  • Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
  • Participates in quality projects, as assigned, and supports quality initiatives.
  • Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)
  • Works well with others in a spirit of teamwork and cooperation.
  • Responds willingly to colleagues and serves as an active part of the hospital team.
  • Builds collaborative relationships with patients, families, staff, and physicians.
  • The ability to retrieve, communicate, and present data and information both verbally and in writing as required
  • Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
  • Demonstrates adequate skills in all forms of communication.
  • Adheres to the Standards of Behavior

Integrity (15% of performance review)
  • Strives to always do the right thing for the patient, coworkers, and the hospital
  • Adheres to established standards, policies, procedures, protocols, and laws.
  • Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
  • Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
  • Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
  • Exemplifies professionalism through good attendance and positive attitude, at all times.
  • Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
  • Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)
  • Demonstrates accountability for ensuring the highest quality patient care for patients.
  • Willingness to be accepting of those in need, and to extend a helping hand
  • Desire to go above and beyond for others
  • Understanding and accepting of cultural diversity and differences

Education
  • Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
  • Preferred: Associates' degree in Science
  • Maintains education and development appropriate for position.

Experience
  • Required: One year of experience in a behavioral health setting

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